Medical Assistant Billing

PROFILE

Confident Medical Professional with over (16) years of combined experience in Medical Education, Client Relations and Management; impeccable attention to detail and ability to work well under pressure and in high-stress, fast paced environments; in search of a position where strong interpersonal and acquired technical skills will be applied to enhance the quality and outcome of the organization’s service

EDUCATION

Strayer University- White Marsh, MD

Bachelor of Business Administration concentration/Management 9/2017- current

Associates in Arts of Business Administration concentration/Management- graduated 3/2020

MEDIX SCHOOL - Towson, Maryland

Graduate of Medical Assistant Diploma Program, 2001

MERGENTHALER VOCATIONAL TECH HIGH SCHOOL - Baltimore, Maryland

High School Diploma, 1999

EXPERIENCE and ABILITIES

Care Center Manager

Monitor patient flow in the Care Center including appointment scheduling, walk-in patient’s availability and door to door time.

Facilitate patient flow throughout the Care Center by coordinating staff, physical space, equipment, resources and clinician to reduce patient’s time spent in the Care Center.

Develop 30/60/90-day plans and reset every quarter in collaboration with the Director of Care Center Operations.

Manage Care Center Staff within multiple sites for Righttime Medical Care- Arundel Mills, Gambrills, Annapolis, Pikesville and Catonsville locations.

Prepare monthly staff schedule based on volume and budget for sites.

Assist in preparing for and participating in all audits, laboratory and other inspections.

Control payroll within a budget by monitoring work hours and overtime, including but not limited to, daily timekeeping compliance, scheduling, payroll approval and managing exception reports in ADP.

Control inventory level through proper and cost-effective ordering, including but not limited to, pharmacy, medical, laboratory, office supplies, equipment, marketing materials, and continuity of business forms.

Responsible for analyzing metrics provided and establishing QI projects to address.

Conduct regularly held staff meetings with educational and relevant topics.

Hiring, training, coaching, disciplinary action of all staff, included but not limited to suspending and terminating.

Conduct midyear evaluations and annual evaluation.

Participate in training, orientation and staff development programs.

Allied Health Program Director (Medical Assistant/Medical Billing and Coding Supervisor)

•Maintaining curriculum of Medical Assistant / Medical Billing and Coding Programs

•Develop a comprehensive understanding of programmatic curriculum, requirements, related to job activities, quality placements and job leads

•Assisting DOE with PAC meetings, orientations and accreditation

•Hired and maintained performance reviews of the Allied Health Team

•Participate in and schedule faculty meetings, educational conferences, professional training and seminars, as well as departmental meetings

•Coordinated all aspects of the externship rotations for the MA/MBC Externship programs, including supervision of daily operations

•Served as primary point of contact for all employer/externship interactions

•Functioned as the liaison between the various externship sites and the school to finalize all student site scheduling

•Identified and developed new business relationships with employers, resulting in immediate externships and job opportunities

•Conducted professional development workshops, resume overviews

•Conducted Externship Site Visits to ensure client satisfaction

•Instructed classroom sessions for Medical Assistants

•Supervised and facilitated lab activities

•Observe students at the various externship sites to ensure quality of the externship experience

WORK HISTORY

Righttime Medical Care (Urgent Care)-Hanover, Gambrills, Annapolis, Pikesville and Catonsville

2014-current

Care Center Manager

Everest Institute [Corinthian Colleges, Inc.] - Silver Spring, MD

2014

Account Representative

FORTIS Institute [Education Affiliates] - Baltimore, MD

2007-2013

Allied Health Program Director

Externship Coordinator

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