LEONI FERNANDEZ

**** ***** *********, *****, ** *0457

adg64y@r.postjobfree.com 347-***-****

EXPERIENCE

** ** ******/ ******* **** 2019- August 2020

Pan Am Equities, New York, NY

● Attend the lobby by welcoming residents and their guests and responded to their requests such as calls, apartment repairs, and package collections

● Responsible for cleaning and fixing residential units for occupants

● Establish and maintain strong relationships with contractors (i.e. carpenters, handyman) within residential units

● Responsible for maintaining a safe environment by vacuuming carpets, providing floor care, and removing trash from compactor rooms on all floors and organizing trash to meet sanitation regulations and rules

● Provide residential manager with daily updates on needed repairs and inventory stock Supplies Assistant October 2018- July 2019

Managed by Q, New York, NY

● Responsible for maintaining supplies inventory in all Managed by Q client offices in New York, Chicago, San Francisco and Los Angeles

● Deliver same day supplies for emergency inventory supply drop off for accounts that are running low or out of stock supplies

● Confirm that all orders are completed and delivered to the clients

● Keep clear communication with our vendor, Staples

● Work closely with Office Managers to address any questions or concerns about supplies Cleaning Quality Specialist November 2017- Present Managed by Q, New York, NY

● Responsible for maintaining a clean and healthy office environment

● Duties include carpet cleaning, deep cleaning, restocking inventory and window washing

● Provide quality care in a given time frame while completing tasks provided from headquarters Customer Service Representative/ Pharmacy Technician May 2015- May 2017 Gideon’s Drugs- New York, NY

● Provide effective and efficient communication with healthcare providers, insurance companies, pharmacists and patients.

● Work closely with pharmacists and use medication input software to process patient’s medication under their insurance.

● Efficiently answer multi-line phone system and process high volume of order requests from patients.

● Regularly complete paperwork and enter prescription and insurance billing information into patient profile.

● Comply with all federal and state laws; HIPPA law Security Guard October 2013- May 2015

RDT Security, Bronx, NY

● Monitor and protect property by patrolling the designated area.

● Responsible for inquiring identification and purpose of guests entering the premises.

● Guard against theft and maintain security.

● Respond to alarms and calls of distress.

EDUCATION

Samuel Gompers High School, Bronx, NY June 2007

LICENSES/CERTIFICATION

Security Guard License: 8 hour and 16 hour, New York, New York October 2012 SKILLS

● Bilingual; Fluent in Spanish and English

● Knowledgeable using OPUS and McKesson medication systems

● Proficient in Microsoft Office Internet Navigation, Superpanel, Salesforce and variety of Google Applications