PROFESSIONAL SUMMARY

Certified PeopleSoft Technology professional with over 20 years consulting experience, specializing in PeopleSoft Solutions along with general administration, technical architecture, technology assessments, client server infrastructure, database systems, performance tuning, support and troubleshooting during the entire lifecycle of the project.

TECHNICAL PROFICIENCIES

OPERATING SYSTEMS

UNIX - Sun Solaris, HP-UX, AIX, Linux(Redhat), Windows Operating Systems, AWS and OCI

DATABASE/APPLICATIONS/TOOLS:

Oracle 7x, 8x, 8i, 9i, 10G,11G, 12C,19C,18C, MS SQL Server,

RELEVANT EXPERIENCE

USAFA – Colorado Springs March 2020 – Present

Sr. PSAdmin / DBA

Campus Solutions 9.2 Implementation

Build out and designed production system

Installed and setup Infosilem

Setup Data Guard fail over for production

Day to Day DBA and PeopleSoft Administrator

Did database tuning

Maintained servers on AWS

Perform critical troubleshooting, research and resolution of complex database and application problems by closely monitoring and tuning database performance issues; identify problems and implement solutions; ensure the database is running at optimal speed and efficiency

Developed strategies for data extraction from various source systems, transformation and loading into data warehouse target systems

Installed various patches - upgrade patches, CPU patches, One-of patches, family packs etc.

San Diego College District– San Diego, CA March 2016 – March 2020

Sr. PSAdmin / DBA

Campus Solutions 9.2 Implementation

Upgrading CS 9.0 to CS 9.2 w/ 8.55

Upgrading HR, FIN, IH from 8.54 to 8.55

Setup a PUM schedule and performing PUM updates

Troubleshooting technical issues.

Created a Password Self Service application from .Net for HR and CS onboarding.

Troubleshooting Cobol issues

Retro-fitting of customization

Setup Integration Broker between 3 pillars

Developed custom password application – integrated with AD

Built tiles as part of transition into fluid for HR and CS

Experienced with both Delivered and custom fluid design and development

Build out of web and application servers and process schedulers

Upgraded several systems to Tools 8.58

Expertise in Campus Solutions Specific Fluid Development (9.2-Student Self Service)

University of Towson – Towson, MD May 2019 – August 2019

Sr. PSAdmin / DBA / Upgrader

Creating a new infrastructure for CS 9.2 upgrade

Performing security retrofit with the new 8.56 and 9.2 application

Setup a PUM schedule and performing PUM updates

Working on switching them from the classic look to the new fluid by designing a layout that’s most ease of use for their processes.

Upgrade lead for CS 9.0 to 9.2 upgrade process

Upgrade troubleshooting for CS developers

Lexington Healthcare – Lexington, SC February 2017 – November 2018

Sr. PSAdmin / DBA / Upgrader

Creating a new infrastructure for HR 9.2 upgrade

Performing security retrofit with the new 8.56 and 9.2 application

Setup a PUM schedule and performing PUM updates

Working on switching them from the classic look to the new fluid by designing a layout that’s most ease of use for their processes.

Upgrade lead for HR 9.1 to 9.2 upgrade process

Installed and administering PHIRE

Upgrade troubleshooting for HR developers

City of Eugene– Eugene, OR March 2018 – August 2018

Sr. PSAdmin / DBA

Upgraded HR from PUM9 to PUM 26

Upgraded HR from 8.56.02 to 8.56.09

Setting up SSO with ADFS

RSM Financial – Devenport, IA January 2017 – July 2017

Sr. PSAdmin / DBA

HR 9.2 Upgrade / 8.55

SQL Server 2014 DBA

Built out all servers for test and production

Troubleshooting technical issues.

Applying latest PUM’s to all products.

Retrofitted security

University of Wisconsin Stevens Point – Stevens Point, Wi March 2016 – April 2017

Sr. PSAdmin / DBA

Campus Solutions 9.2 Implementation

Installed Oracle 12c and setting up Data Guard

Performed all PeopleSoft environment installations

Training staff on how to be Peoplesoft Admin.

Create a Fluid UI interface for students and faculty for ease of navigation.

Northwestern Medicine – Chicago, Il October 2015 – August 2016

Sr. PSAdmin / DBA

Upgrade CRM from 9.1 to 9.2

Day to day production support for HR 9.2, ELM 9.1, CRM 9.1, Fin 9.2

Applied tax updates to current HR system

Moving databases from 10g to 12c RAC

Upgrading Tools from 8.53 to 8.54 to HR, FIN, CRM and ELM

Northwestern University – Chicago, Il June 2015 – September 2016

Sr. PSAdmin / DBA

Installation of HRMS 9.2

Designed the technical architecture for the new upgraded HR 9.2 environments.

Performing HR 9.2 upgrade from HR 9.0

Installed and configured PUM for HR 9.2

Configured and installed SES

Applied tax updates to current HR system

Day to Day Production support for current HR system

Performed upgrade from 8.51 to 8.55 and HR91 to HR92.

Worked on the new fluid navigation to help with the navigation of HR 9.2 on 8.55 for preparation of the retirement of the portal.

UMASS – Amherst, MA December 2015 – January 2016

Sr. PSAdmin / DBA

Technical assessment of their current architecture and business process.

Canon – Mellville, NY March 2015 – November 2015

Sr. PSAdmin / DBA

Installation of ELM 9.2, HRMS 9.2

Designed the technical architecture for the new ELM and Upgraded HR 9.2 environments.

Performing HR 9.2 upgrade from HR 9.0

Installed and configured PUM for ELM 9.2and HR 9.2

Configured and implemented ELM 9.2 security

Day to Day support for ELM 9.2 implementation

MCC College November 2014 – May 2015

Sr. PSAdmin / SQL Server DBA

Installation of Finance 9.1, HRMS 9.1 and Campus 9.0 in a hosting environment

Installed ELM 9.2 on 8.54 and HRMS 9.2 for evaluation

Setup SSL on multiple web servers and App servers and helped configure them for load balancing for HRMS, FS and Campus

Lead Architect designing the solution for 300 FS users, 20,000 students and 1900 HR users.

Migrated platforms going from Oracle linux to Microsoft and SQL Server in a hosted environment.

Creating test scenarios for go live testing.

Setup and configured IB

Configured load balancing and failover.

Completed Finance Upgrade to 9.2 from 9.1

Completed upgrade from HR 9.1 to 9.2

Completed HR and CS split

SQL Server 2012 DBA

Lorain County Community College- Lorain County, OH November 2014 – June 2015

Sr. PSAdmin / DBA

Installation of Finance 9.2

Installation of the PUM and applied patches to FS

Technical architect lead in helping configure and design the production layout of the upgraded FS from 9.1 to 9.2

Setup LDAP, IB, RES Server and SES server.

Configured load balancing and failover.

UW February 2015 – February 2015

Sr. PSAdmin / DBA – River Falls, WI

Installation of Finance 9.2

Installation of the PUM and applied patches to FS

Installed SES for FS 9.2

East Kentucky Power CoOp – Lexington, KY June 2014 – September 2014

Sr. Portal Administrator / PSAdmin

Conduct Portal Security design sessions with client to prepare fit/gap analysis.

Setup pagelets, contents, website branding, and Portal Security design.

Trained users on Peoplesoft Security and Peoplesoft Portal.

Redesigning their portal’s look and feel

Setup LDAP integration

Setup auto user creation

Create portal development procedures for knowledge transfer.

University of Kansas – Lawrence, KS July 2014 – November 2014

Sr. Portal Administrator / PSAdmin

Conduct Portal Security design sessions with client to prepare fit/gap analysis.

Trained users on Peoplesoft Security and Peoplesoft Portal.

Creating and building Dashboards and Workcenters

Implementing the Interaction Hub 9.1

Experience with STAT version control software.

UAMS – Little Rock, AR October 2013 – January 2015

Sr. Portal Administrator / PS Admin

Conduct Portal Security design sessions with client to prepare fit/gap analysis.

Trained users on Peoplesoft Security and Peoplesoft Portal.

Setup users, user preferences, permissions lists, roles, reporting security, query security, and table structure within Internal Controls.

Designing and developing WorkCenters

Building and designing PeopleSoft Portal

Designing the architecture for the PeopleSoft applications

Installing and keeping up with patches.

Acting as DBA and training client on how to support environments.

Setup Dynamic Rules.

Setup pagelets, contents, website branding, and Portal Security design.

Assign contents to portal for correct security setup.

Trained users on Peoplesoft Security and Peoplesoft Portal.

Create portal development procedures for knowledge transfer.

Create sql scripts and data mover scripts to ensure security tables were migrated from one environment to another.

Lead technical architect performing server design and data migrations between environment to environment.

Creating multiple environments for testing and developing all the way to production.

Helping to design interfaces from PeopleSoft to 3rd party systems.

UWRF – River Falls, WI November 2013 – May 2014

Sr. Oracle DBA / PS Admin

Installing and configuring Oracle 11gR2

Creating & managing PeopleSoft database environments

Designing the architecture for the PeopleSoft applications

Setting & managing OEM 12c

Configured Data Guard and creating a fail over and backup and restore strategy.

Creating multiple environments for testing and developing all the way to production.

SFSU University – San Francisco, CA January 2014 – April 2014

Sr. System Administrator

Designing and developed WorkCenters.

Building a custom Bolton page for Scheduling of Classes

Chapman University – Anaheim, CA June 2013 – January 2014

Sr. Portal Administrator / PS Admin

Design portal branding that will interface with multiple applications.

Designed the architecture for portal environments

Re-branded the HR environments

Developing functionality for portal.

Peoplesoft architect role helped design the production server solution to maintain a concurrent user load of 5,000 students.

Configured load balancing and failover.

Northwestern Medical Center – Chicago, IL January 2013 – June 2013

Sr. PS Admin

Installed and assisted in the setup of CRM Help Desk

Supported the CRM Helpdesk application and trained staff to support it.

Troubleshot CRM issues such as email server.

Northwestern University – Chicago, IL December 2011 – July 2013

Sr. Portal Administrator / PS Admin

Completed Installation for Portal 9.1 and tools 8.52.05

Upgraded Tools to 8.52.11

Setup Change Assistant machine

Helped design portal branding that will interface with multiple campuses.

Implement LDAP and Single Signon.

Created training classes for users and developers for Portal

Designed the architecture for portal environments

Setup security including LDAP

Designed and implemented multiple enhancements such as Conflict of Interest and Recruitment.

Setup Integration Broker between Portal and HR.

Re-branded the HR environments

University of Missouri - MO August 2012 – November 2012

Sr. PeopleSoft Administrator / Upgrade Specialist

Assist with CS 9.0 Upgrade

QA and RPT instance builds

Instance tuning

Script tuning

Review upgrade procedures and recommend efficiencies

Offer assistance as an additional team resource

Battelle Memorial Institute – Columbus, OH September 2011 – March 2012

Sr. PeopleSoft Administrator

Providing production support for Portal, CRM, HCM and Finance.

Setting up and configuring Quest Stat to monitor all PeopleSoft environments as well as the Oracle databases.

Migrated Enterprise Portal and Financials from SQL server on Windows to Oracle 11g on Linux

Created PeopleSoft environments for all applications on Linux.

Did a Tools upgrade from 8.50.10 to 8.50.23

Performed on-call rotations

Creating scripts for automation for all PeopleSoft environments for Oracle/Linux.

Installed and configured Oracle 11g on Red Hat 5

Setup and configured OEM and Grid Control for Oracle 11

Troubleshoot IB messages for all environments.

Setup REN server for Financials.

Supporting their CRM and HRMS Help desk implementation.

New Jersey City University – Jersey City, NJ December 2011 – June 2012

Sr. Upgrade Administrator / PS Admin

Installed and configured Campus Solutions 9.0 and Tools 8.52.04 with current patches required for upgrade from 8.9.

Setup Change Assistant upgrade machine.

Completed Initial Pass and completed compare reports from Initial pass to 9.0 dmo.

Completed multiple move to production passes from 8.9 to 9.0

Completed final move to prod with for Go-Live with no issues.

Installed and setup FN89 for Tools 8.52 upgrade.

Performed multiple passes to prod as well as the Go-Live production.

Configured Integration broker for Campus to FSCM and portal.

Setup and configured Integration Broker messages from Campus to Financials.

Worked with SQL Server dba on upgrade

Ohio State University – Columbus, OH May 2011 – September 2011

Sr. PeopleSoft Administrator

Providing production support for Campus Solutions.

Evaluating potential PeopleTools upgrade from 8.50 to 8.51

Apply maintenance and creating a maintenance schedule for the Campus Solutions.

DBA/PeopleSoft Administrator for Campus Solution

Co-Operators – Guelph, ON February 2011 – May 2011

Sr. PeopleSoft Administrator- 8.51 PeopleTools Upgrade

Designed and developed an upgrade strategy for the tools 8.51 upgrade over 7 environments.

Completed Tools 8.51 within their production environment.

Documented a Go-Live plane as well as documentation on the process of the upgrade passes.

Installed and configured Online Marketing for CRM 9.0

Setup and configured Integration Broker messages for new release.

Worked with Control-M

HealthSouth – Birmingham, AL October 2010 – February 2011

Sr. PeopleSoft Administrator- Enterprise Portal 9.1 Implimentation

Configured and installed Portal 9.1 DMO and DEV and patched to current

Designed and developed the look and feel of the portal

Tools 8.50

Setup Integration Broker

Metro Water Services – Nashville, TN August 2010 – November 2010

Sr. PeopleSoft Administrator- HRMS Upgrade

Configured and installed HRMS 9.1 DMO and DEV and patched to current

Setup and installed Change Assistant

Performed upgrade from HRMS 9.0 to 9.1

Reapplied customizations from 9.0

Trained internal resource to maintain new 9.1 environment

Tools 8.50

San Diego Water Authority – San Diego, CA June 2010 – November 2010

Sr. PeopleSoft Administrator- Portal Specialist

Designed and implemented Portal 9.1 for Employee’s

Implemented RSS Feed Publishing

Application Integration Framework

Delivered dashboards and pagelets

Desktop Integration with Microsoft Outlook

LDAP Configuration

Setup Integration Broker

Tools 8.50

Colorado State University – Denver, CO June 2010 – June 2010

Sr. PeopleSoft Technical SME

Helped getting integration points setup between Campus and CRM 9.1

Reviewed and redesign implementation documents.

Lorain Community College – Lorain County, OH July 2009 – April 2010

Sr. PeopleSoft Admin/Portal Specialist

Designed and implemented LDAP for 15,000 students and 400 Faculty/Staff across multiple campuses

Setup and implemented Single Sign-On Solution for client.

Assisted their DBA in creation of environment databases

Designed and implemented Enterprise Portal 9.0 for Students and Faculty/Staff

Helped design security around there processes

Was primary person for all system administration for PeopleSoft

Helped developed web services for LCCC needs.

Kendle August 2008 – June 2009

Sr. PeopleSoft Administrator/DBA

Completed an HRMS 8.3 to 8.9 upgrade

Completed an FSCM 8.3 to 8.9 upgrade

Assisted their DBA in creation of environment databases

Applied patches such as tax updates and showed them how to maintain and keep up with their patch level

Helped design security around there processes

Was primary person for all system administration for PeopleSoft

Completed ELM 8.81 to ELM 9.0 upgrade

Supporting FSCM implementation to 9.0 with Oracle OnDemand

Completed multiple Tools upgrades.

APU University February 2008 – August 2008

Sr. PeopleSoft Portal Specialist, Administrator/DBA

Designed and implemented PeopleSoft Enterprise Portal 9.0

Designed and implemented LDAP for Portal, HRMS, SA and FSCM

Trained staff to administer PeopleSoft and Oracle DBA functions

Was the only Oracle DBA onsite and was responsible for getting up the environments for all products

Designed and planned load testing for go-live on current system hardware.

Configured 30 application messages and setup Integration Broker for CRM, HR/STU, FSCM and Portal.

Support the Financial system during implementation and Go-Live

Configure and maintain all PS environments and instances (including web, application, SSL, load balancing, and portal)

Ensure security of the entire production system architecture, supporting instances, and environments

Monitor system by developing and maintaining monitoring scripts

Perform system upgrades of PeopleTools, FSCM, and HRMS (i.e. tax updates and bundles)

Setup CRM Online Marketing

Implemented and Architected Oracle for their PeopleSoft system

Worked with Oracle Grid getting PeopleSoft setup to be able to use the both together.

Worked with Oracle OEM and Grid Control for PeopleSoft

Holiday Builders 2008

PeopleSoft Portal Specialist, Administrator/DBA

Portal Design & Implementation including setting up Single Sign On, LDAP Directory Sync, SSL encryption on Load balancer

Resolved numerous architectural and configuration issues which changed system performance from “unusable” to “faster than I can move my mouse.”

Single handedly built all of the production and development environments for FIN, HR, Portal and CRM

Upgraded the CRM system from 8.4 to 8.8.

Applied patched to current including Tax updates

Performed SQL tuning on each application to enhance performance on the application

Performance Tune the application server and web server for online tuning

Customization of PeopleSoft Portal including branding of the sign on page, setting up company pagelets

Monitoring and tuning PeopleSoft environments, troubleshooting n Tier architecture configuration

Prepared disaster recovery procedures for all PeopleSoft systems and participated in DR testing.

KS University 2008

PeopleSoft Administrator/DBA

Helped configure current production hardware for go-live

Assisted in Load Testing for 2100 concurrent users

Assisted in tuning there application servers and webserver on there production environment

Rutland Regional Medical Center 2007 - 2008

PeopleSoft Administrator/DBA, Technical Architect

Designed PeopleSoft Architecture

Installation & Configuration of Change Assistant for application of Tax Updates, bundles and fixes

Performed a PeopleTools upgrade on all their PeopleSoft products

Built all environments from Dev to Production for HR, EPM and Financials

Completed application upgrade on HR 8.4 to 8.8MP1

Completed application upgrade on Financials 8.4 to 8.8

Applied patches on all products to current

Completed tuning on the Application and Webserver to enhance the performance of the CRM helpdesk system.

ISC Motorsports (Nascar): 2007

PeopleSoft Portal Specialist, Administrator/DBA

Completed installation of HR, Financials, CRM, Portal and EPM

Supported the implementation of products listed above

Applied patches to current as well as Tax updates

Assisted in setting up load balancing between the web servers

CapGemini Sept 2006 – June 2007

Senior Technical Engineer – Upgrade Lab

Performed multiple upgrades of large PeopleSoft HRMS and FSCM application suites to release8.3/8.8/8.9 in Kanbay’s Atlanta Upgrade Lab. Performed all tasks of upgrading the PeopleTools environment to release 8.4x and upgrading the application to release 8.3/8.8/8.9.

Orange County Florida

Performed an HRMS 8.8 - 8.9MP1 upgrade for a government facility

Trained the client to use Change Assistant and showed them all demonstrated the steps for performing the upgrade, thereby allowing client to do the second upgrade pass

The client was also shown how to apply patches using Change Assistant

Redesigned there their server architecture to better accommodate the load of thousands of self-service users

Configured & implemented Change Assistant for application patches & fixes

Document release procedures & changes

DCP Midstream

Setup multiple environments for implementation

Support the upgrade of HRMS 8.3 to 8.9

Completed the setup of LDAP integration

Okuma

Performed PeopleTools upgrade from 8.43 – 8.48

MedSolutions Dec 2005 – Sept 2006

PeopleSoft Administrator

Instrumental in developing and implementing Business Continuity and Disaster Recovery (BCP & DRP) Plans for corporate sites throughout Tennessee and Melbourne Florida.

Created company policies and procedures governing corporate inventory and how PeopleSoft is managed.

Change Assistant, Upgrade Assistant, Patches and Fixes, Upgrade Scripts, and associated DBA tasks relating to upgrades.

Maintain their PeopleSoft database which is over half a terabyte and growing rapidly

Designed an architecture that will handle them into the next 2 years with a growth rate of about 30% a year.

Designed an inventory system for the company to keep track off all their assets and software licenses

Implemented a monitoring tool called Quest Foglight to monitor all the PeopleSoft and Production critical servers, which will all be monitored by Microsoft’s MOM

Quest’s Foglight Administrator

Maintained the PeopleSoft SQL Server Database and the best practices for applying custom migrations into the system

Setup load balancing on BEA Weblogic using Cisco hardware

Clustered their CRM SQL Server database using Microsoft Clustering Services and configuring it onto an EMC SAN

Configured & implemented PeopleSoft Performance monitoring tool

Configured Change Assistant for application patches & fixes

Schedule releases & fixes in various environments

Provide technical expertise, in design, capacity planning and storage Management (SAN) for Peoplesoft & other environments

Perform load testing & tune application & web server for optimal performance

Day-to-day support, general maintenance, auditing, administration and troubleshooting of 300+ PeopleSoft users in production, including database, app server, web server and process scheduler, distribution agent, report repository, PeopleBooks help, migration of customizations between environments

Making sure that the system maintains HIPPA compliant

Oracle/PeopleSoft Jan 2000 – Dec 2005

Senior Technical Consultant

Chris performed over 200 installations and certifications of the HRMS, Financials, EPM, CRM, ELM and Student Admin product suites for PeopleSoft versions 7.x and 8.x. These installations have occurred on the RDBMS platforms of Oracle, SQL Server, and DB2, on all the varying Microsoft and UNIX. Likewise, experience with both Weblogic and WebSphere web servers. Chris is an expert at architecting, implementing, and troubleshooting any PeopleSoft application environment.

Extensive experience with PeopleTools upgrades, Application upgrades, Tax updates, patch application, and tuning. Performed and excelled with responsibilities of a DBA, UNIX/NT admin, system architect, and technical project lead.

Performed tuning engagements at numerous Fortune 500 companies, government agencies, and universities, to help reduce online and batch processing times. Batch tuning in areas of SQL, SQR, COBOL, Crystal Reports, Application Engine, and nVision, regardless of the product suite, were performed. In addition to individual process tuning, complete architecture adjustments, without the purchase of additional hardware, were often recommended and implemented.

Provided DBA services for ORACLE, and SQL Server database types with physical design, security enforcement, database performance, and maintenance.

Provided over 200 ISO certified install/upgrade/certifications for all PeopleSoft products on all platforms/database combinations

Resident expert to provide troubleshooting/tuning techniques to customers using PeopleSoft products on all platforms/database/webserver combinations

Configured LDAP/SSO capabilities between PeopleSoft products and legacy systems

Trained infrastructure groups/individuals on maintenance, product features, and living with PeopleSoft products

Long term assignment to assist very large Human Resources application (180,000 employees). Responsible for all facets of performance tuning - Payroll, Benefits and HRMS. Involved with pre- production planning. Complete Oracle database, Application Server and PeopleSoft administration support.

Defined roles and responsibilities and helped client plan for large scale PeopleSoft Payroll implementation. Assisted with pre-production tuning in an Oracle environment. Provided troubleshooting expertise.

Performed many Tax updates on HR versions from 8.0

Worked on some Pre-Sales support engagements.

Performed many Tools and application upgrades.

Higher Education Clients are such as:

oUniversity of Vermont

Installed and configured EPM and Portal. Replicated environments for development and the move to production.

oUniversity of Louisville

Completed a certified Install of Installed EPM

oUniversity of Kansas

Completed a certified Install of HRMS

oThomas Jefferson University

Completed a certified Install of HRMS and completed replicating of environments from Demo to Dev to QA

oRose State Collage

Completed a certified Install of CRM, FSCM and HR. Assisted in tuning their PeopleSoft systems such as database, appserver and webservers.

oOhio State University

Completed a certified Install of CRM, FSCM, Portal and HRMS

CERTIFICATIONS & TRAINING

EDUCATION

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