PROFESSIONAL SUMMARY

Experienced professional with over 10 years’ experience in higher education specializing in Academic Operations, Student Retention and Career Services.

Exceed accreditation standards and internal operational targets for ground and online campuses.

Knowledgeable in policies of accreditation agencies, FERPA, ADA and federal regulatory bodies

such as the Department of Labor, OSHA, etc.

Detail results-oriented person who strives for excellence, able of adapt to various circumstances, and handles multiple projects.

Innovate and create new and more effective policy and procedures for existing institutions.

Senior Academic Counselor • Certified Career Coach • At Risk Student Expert

Educational Software Expert (Banner, Canvas & CampusVue)

Employment Relationship Developer • Social Media Expert

SELECTED ACCOMPLISHMENTS

2015 & 2018 Employee of the year

2016 Trailblazer Award

Responsible for transitioning 6 F schools to an A status in less than 2 years

2016,2017 & 2018-Outstanding ACCSC Outcomes Award

Received Regional Placement and Retention for 2017, 2018, and 2019 for 5 campuses

PROFESSIONAL EXPERIENCE

Regional Director of Student and Career Services 2015 –Present

EDUCATION MANAGEMENT CORP.

Transitioned 6 campuses to online Canvas platform due to Covid-19 including training faculty and staff, revamping curriculum for Department of Education and Accreditation Agencies as well as training students

Train, monitor and enhance performance of Career Placement and Student Services Coordinators at 8 separate campuses through positive feedback

Report Student Satisfaction, Career Placement and Academic Progress in quarterly investor meetings

Manage the processes of reentries, student retention and graduate placement.

Reviews and analyzes Standards of Academic Progress every student in the program, and provides academic advice to students not meeting satisfactory academic progress standards

Develop and monitor career counseling services, job search assistance and internship opportunities

Develop short and long-term academic plans for the students.

Maintain up-to-date Graduation and Employment Charts with supporting documentation to ensure above-minimum Accrediting Commission of Career Schools and Colleges (ACCSC) standards are met

Sit on a variety of volunteer boards throughout the community as a way to keep the college’s name out in the public and generate a source of potential employment leads for graduates

Engage businesses in the community to provide guest speakers, internship mentors and to expand job placement opportunities

Sr. Employment Relations Specialist

BATON ROUGE GENERAL MEDICAL CENTER 2013 - 2015

Efficiently and effectively filled open positions

Knowledgeable in federal, state and local EEOC and other personnel laws, ensuing consistent interpretations and applications of laws, policies and procedures

Recommends effective solutions for addressing workplace issues and corrective action in accordance with personnel policy and applicable laws

Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation

Develop a pool of qualified candidates for future positions

Research and recommend new sources for active candidate recruiting.

Post opening positions in newspaper advertisements, with professional organizations, etc.

Regional Market Development Manager

VIRGINIA COLLEGE 2012 - 2013

Developed consultative relationships with human resources managers and senior leaders from local and national businesses/association across various industries including Allied Health, Social Work, and Business Management

Increasing graduate placement and long-term career success in focus programs

Partnered with Academic team to ensure successful community advisory board

Served on the Campus Effectiveness Planning Committee, developing processes and procedures to accomplish corporate quarterly goals for approximately 600 graduates.

Plans, conducts and documents advisory board meetings, faculty and in-service meetings and seminars.

Oversee the collection, management, and reporting of student development data; participate in the development and implementation of data management systems and procedures, as appropriate.

Maintain a database of employment possibilities and resource website.

Respond to inquiries, research and resolve problems related to transactions handled by the department

Program Director/STEP Coordinator

CAPITAL AREA TECHNICAL COLLEGE 2008 - 2012

Advisor to students in the Medical Office Administrator and Medical Assisting programs-schedule, instructs and motivate Students and Faculty

#1 program in the organization for extern to hire rates for 2 consecutive years

85% graduation rate, consistently exceeded company metrics

Responsible for meeting program budget and retention goals each term

Assign courses to Instructors and ensure use of proper curriculum

Interview candidates for employment in each academic program

Oversees the development and continuous updating of the Institutional Effectiveness Plan

Actively participate in service learning and community outreach initiatives to steer retention

Teach various courses as needed in both the Healthcare and Business Colleges at the Diploma to Associates levels- Medical Insurance & Administrative Procedures, Patient Relations, Anatomy& Physiology, Risk Management in Healthcare, Healthcare Finance, Healthcare Law& Compliance, Medical Law& Ethics

Participate in New Student Orientation, Graduation, Advisory Boards

Managed a team of 12 faculty, and program advisor for 170 students.

Assures that up-to-date course outlines, syllabi, and lesson plans for each course are maintained.

Director of Externship/Placement

Assistant Director of Education

MEDVANCE INSTITUTE 2005-2008

Direct report to the Director of Education, in the management of all areas of the Academics Department, to include development, implementation and continuous improvement of the educational programs and processes.

Assisted in performance reviews, evaluations and recommendations of merit raise/promotions for Program Chairs, Lead Instructors and Instructors in accordance with college policy

Creates an atmosphere such that the department personnel feel a commitment to the entire academic department, establishing continuity and equality

Establishes clear and effective communication within the department and with other departments by using correct policies, procedures and guidelines

Develops the managerial expertise and leadership qualities to facilitate the effective operation of the department in coordination with the Corporate Academic Support Team

Maintains compliance with accrediting standards in all areas of the Academic Department, including instruction, curriculum, student satisfactory academic progress and attendance

Review, evaluate and recommend pay increases for educational staff on an annual basis

Serve as a member of the Campus Management Team

Member of the Institutional Assessment and Improvement Planning Committee

Manages all academic operations, faculty and staff to include: Program Chairs, Instructors, Registrar, Student Service Coordinator, and Career Placement Coordinator.

EDUCATION

M.Ed., Adult Education, Northwestern State University Natchitoches, La

B.S, Business Management with Human Resource Concentration, University of Phoenix

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