Mental Health Office

Tammy Daniel

**** ***** **, *********, ** ***** 712-***-****

adg5u0@r.postjobfree.com

Objective

To successfully contribute all my skills and knowledge from my years working with people and from my on-going college education to establish understanding, helpful relationships with previous and future clientele. Through this work, I strive to create opportunities for myself and for my employer that will lead to current and future successes.

Education

MAY 2019

ASSOCIATES OF APPLIED ARTS, DMACC

Maintained a 3.5 or higher GPA, graduated with honors from Phi Theta Kappa, majored in Social Work

Experience

JANUARY 2020 – PRESENT

WELLS FARGO, RETAIL COLLECTIONS

Make & Receive calls to delinquent accounts for payment.

Negotiate payment arrangements for delinquent accounts.

Maintain a well-organized work-space which contributes to my abilities to efficiently multi-task.

SEPTEMBER 2017 - 2019

WCI BASEMENT REPAIR, RECEPTIONIST

Schedule appointments for potential and current clients.

Maintain scheduling for supervisor.

Answer phone and direct calls to appropriate individuals.

Maintain and organize paperwork.

AUGUST 2016 – AUGUST 2017

PLAINS AREA MENTAL HEALTH CENTER, PEER SUPPORT SPECIALIST

Supported members with issues relating to mental health, life skills, community resources, substance abuse, physical health, and medication management.

Referred members to available community resources.

Visited members in their home, in the community, or other place of service.

Maintained adequate working knowledge of local resources.

Provided crisis intervention.

Monitored member progress with respect to treatment goals.

Advocated for members.

Assist members in overcoming dependencies and life challenges.

Help members develop insight into themselves and their relationships.

DECEMBER 2015 – AUGUST 2016

24/7 TOWING AND HAULING, OFFICE MANAGER

Completed accounts receivable and payable.

Answered phone and directed calls to appropriate individuals.

Scheduled appointments for new and current customers.

Maintained organization in the office.

Answered customer questions and dealt with concerns.

2012-2015

HY-VEE, KITCHEN CLERK/PRODUCT SPECIALIST

Assisted with all kitchen duties.

Completed food preparation and cooked.

Served meals to customers.

Assisted with catering services.

Completed shipping and receiving.

Checked vendors in and out.

Completed vendor billing.

2006-2012

CROUSE TRANSPORTATION SERVICES, LLC, OFFICE CLERK

Answered and transferred incoming phone calls to appropriate individuals.

Organized and filed paperwork.

Completed payroll.

Completed accounts receivable and accounts payable.

Skills

Highly-understanding and relatable to individuals’ wants and needs from a social services perspective

Highly motivated to provide a service and overall performance that exceeds any expectations

Highly organized and efficient with day-to-day responsibilities

Able to communicate personably in a high-functioning capacity

Ability to be a team player in all settings

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