Sales Customer Service

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

MATA TOOMALATAI

**-*** ******* ***, *** Beach, HI 96706, 808-***-****, adg5sm@r.postjobfree.com Results-driven sales professional and proven expert in connecting with customers. Understand and meet customer needs by building personal connections. Specialize in retail sales. Excellent Customer Service Merchandising Product guidance Cash register operation Transaction processing Inventory control Google Drive Schedule coordination

Fulfillment Team Member July 2019 - August 2020

Target Kapolei, Hawaii

Fulfilled online orders through store pickup as well as delivered. Promoted team productivity, keeping adequate materials on hand and supplies for typical demands. Met physically-demanding performance targets, staying in shape to quickly cover long distances each day. Worked effectively with diverse team to accomplish daily objectives and meet long-term goals. Helped team handle high-volume work by prioritizing tasks and organizing supplies. Collaborated with team members to meet daily demands and handle challenging projects. Developed solid relationships with staff, customers, and vendors. Receptionist December 2018 - May 2019

The Barbershop, A Hair Salon For Men Kapolei, Hawaii Maintained well-organized physical and digital records for busy shop. Set appointments over the phone or by walk in.

Greeted incoming guests, notified personnel of guest arrivals, and directed individuals to correct meeting spaces.

Handled cleaning and organization for office and related areas, keeping entryway clean, tidy, and functional. Delivered exceptional customer service by offering requested information and independently resolving issues. Sales Associate June 2017 - April 2019

Zumiez Kapolei, Hawaii

Five Salesman of the month awards.

Boosted sales consistently, building attractive displays and effectively merchandising products. Maintained customer satisfaction, quickly resolving issues and offering expert assistance. EDUCATION

Located hard-to-find items for customers, checking sister stores and other businesses to satisfy unique needs. Helped customers navigate store, complete sales, and process returns. Met sales quotas, frequently exceeding targets by taking advantage of each opportunity. High School Diploma May 2018

Kapolei High School, Kapolei, Hawaii

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