Hassan Abdi Hassan

UAE (ABU DHABI)

PHONE No: 050*******

adg5qc@r.postjobfree.com

OBJECTIVE:

A position in a results-oriented organization that seeks an ambitious and career conscious individual, where acquired experience, skills and education will be utilized towards continuous growth and advancement.

Personal Information:

Nationality : Somalia

Date of Birth : 19.8.1992

Place of Birth : Abu Dhabi

Gender : Male

Marital status : Single

Religion : Muslim

Passport Details:

Passport No : P00501739

Date of Issue : 27.02.2019

Date of Expiry : 26.02.2021

Education/QUALIFICATION:

·Higher Secondary School Certificate.

· IELTS 5.0

WORK EXPERIENCE:

Worked in Abu Dhabi statistic Center as a statistical researcher (2010-2012)

Duties and Responsibilities:

·Collect information of families in a selected area.

·Interring the data in the computer.

·Preparing reports and presenting statistical results.

·Extract results, indicators, write reports and make recommendations.

Worked in Abu Dhabi Judicial Department as a Receptionist and counselor assistant (2013-2015)

Duties and Responsibilities:

·Handling the front desk phone calls.

·Arrange files of the legal cases.

·Data management of clients.

·Organize and maintain diaries and make appointments, deal with incoming E-Mails, faxes.

Temporary Job, as Customer Satisfaction Surveyor: in Emirate I.D card company (2017)

Duties and Responsibilities:

Conduct the surveys and cover the satisfaction with services.

Collection of data.

Handle respondent questions concerns relating to the survey.

Consult with clients in order to identify survey needs and any specific requirements.

Entering the clients’ data into computerized databases.

Worked as an Admin/Customer service officer from (2018-2019)

Duties and Responsibilities:

·Insert customer and account data by inputting text based and numerical information from source documents within time limits.

·Compile, verify, accuracy and sort information according to priorities to prepare source data for computer entry.

·Review data for deficiencies or errors, correct any incompatibilities if possible and check output.

·Generate reports, store completed work in designated locations and perform backup operations.

·Handling complaints and redirect them to the concerned manager or supervisor.

·Maintain and improve quality results by adhering to standards, guidelines and recommending procedures.

OTHER SKILLS:

·Having UAE Driving License

·Excellent Computer & Internet Access

·Good typing speed

·Excellent Communication and Presentation Skills in Arabic and English

·Work under pressure

·Good team leader or working on a team

·Excellent personality

·Quick learning and Rapid absorption.

ABILITY:

·Identifying and solving problems

·Excellent co-operation, group work and communication skills

·Ability to learn new tasks quickly

·Ability to work individually or as Active team member

LANGUAGE:

·English Reading, Writing, Speaking, Listening

·Arabic Reading, Writing, Speaking, Listening

OBJECTIVE:

I hereby declare that the above statements are true to best of my knowledge and belief and would like to assure you that if I got this chance, I can satisfy you with my work and win your confidence.

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