TOHKTI WAYET

* ***** *****, ***** ** ***** · 617-***-****

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Experienced Facilities Manager with a demonstrated success history of working in the real estate industry. Strong Facility Management professional highly skilled in Facility Management, Operations Management, Facility Renovation and Construction Project Management, Budgeting, Building Maintenance, Move Management and Personnel Management.

EXPERIENCE

2019 - PRESENT

FACILITY MANAGER, ConVErse/Nike (ETW JLL)

•Managed Facility Operations and Project Management Services at Converse (Nike) Head Quarter office building Boston

•Managed and supervised facility services of Converse R&D Lab and Nike lab in Charlestown and Boston

•Managed and Supervised Facility Operations including work order systems, preventive maintenance, outsourced vendors and Shipping and Receiving services.

•Managed and supervised CAPEX projects including expansion, relocation projects and MEP upgrade projects as well as sustainability projects valued up to $1.5 MM

•Supervised, guided and trained a team of Assistant Facility Manager, Assistant Project Manager, Maintenance Technicians, Material Handlers and Shipping and Receiving Supervisor

•Managed annual Operating Expense Budget and CAPEX PO based budgets

•Recommended and implemented new processes in shipping and receiving and in FM operations

•Managed Converse Gym operations.

•Updated FM Operations playbooks, emergency escalation processes

•Supervised and streamlined FM Project Management tools and processes

•Managed COVID preventive measures, disinfection and cleaning services

•Managed and supervised FM works in Converse COVID return to work preparation works

2018 - 2019

FACILITY MANAGER, JLL

•Managed the Facility and Operations Services of JLL’s Global Head Quarter office in Chicago

•Provided leadership to JLL Midwest Corporate Office Facility teams of assistant facility managers, facility coordinators, admin and reception staff.

•Supervised facility services of JLL’s Midwest Region 15 corporate offices including its global head quarter office occupying more than 450,000 SQ FT corporate office spaces.

•Managed preventive maintenance, custodial services

•Managed contract negotiation, bidding and contractor selection processes

•Managed large office expansion, renovation projects; large relocation and move projects

•Managed multimillion-dollar budgets for JLL Midwest Corporate Offices; did financial re-forecasting; financial audits and variance reporting.

•Maintained Service Level Agreements with clients and met the client KPI targets with outstanding results.

•Prepared and reviewed Facility vendor service contracts and amendments; did contract audits.

•Managed facility management teams in 3 sub-markets including assistant facility managers, facility coordinators and admin and outsourced staff.

•Supervised construction, IT and AV upgrade projects in JLL Corporate Offices.

•Oversaw Emergency Response teams and Safety procedures and plans.

•Implemented workplace incident report procedures.

•Assisted and managed UIQ study and occupancy planning.

•Organized community involvement volunteer events.

2017 – PRESENT

REAL ESTATE AGENT, Benoit Real estate

•Worked as part time real estate agent specialized in residential sales and rentals in Somerville, Cambridge and surrounding areas in Massachusetts.

2013 – 2018

ASSISTANT FACILITY MANAGER, jll

•Managed and supervised facility management services of 12 JLL corporate offices in Central US, Southwest and North East regions and assisted with managing another 10 offices on my manager’s portfolio.

•Did budgeting, budget reforecasting, variance reporting, invoice approvals.

•Prepared vendor service contracts and amendments.

•Processed new hires, relocating employees and terminations.

•Managed and trained Facility Coordinators and temp workers.

•Did office relocations and restacks in multiple JLL offices.

•Supervised office renovation projects JLL Corporate Offices.

•Led a team of Emergency Response Team and Floor Wardens of JLL Boston Office and implemented proper emergency response procedures.

•Led a team of JLL Wellness Team and organized health related companywide programs and activities.

•Assisted and participated in JLL Green Globe assessment and secured Gold certificate for JLL Boston office in 2011.

•Completed JLL ESCP (Energy Safety Compliance Program) evaluation for JLL Boston Corporate Office and achieved passing score.

2009 – 2013

FACILITY COORDINATOR, jll

•Updated and maintained websites of Jones Lang LaSalle corporate offices in Florida, North Carolina and Massachusetts.

•Processed new hires, relocating employees and terminations as needed in Boston Office.

•Supervised and trained front desk personnel and temp workers.

•Supplied Boston Office with office equipment and supplies and implemented cost reduction steps.

•Assisted multiple JLL Corporate Offices relocations and restacks.

•Acted as Floor Warden of JLL Boston Office and attended annual Fire Marshal Training.

•Updated Emergency Procedures website of JLL Boston Office and multiple other JLL corporate offices.

•Created and processed check requests for invoices from vendors on AP Direct Entry System.

•Coordinated with vendors on site issues and maintained good vendor relations.

•Obtained and reviewed Certificates of Insurance for Jones Lang LaSalle and building management for all the JLL offices mentioned above.

•Assisted with AV set up and troubleshooting with staff members.

•Assisted in budget maintenance and forecasts.

•Supported large projects that require facility needs (conferences, company events, etc.)

•Acted as Team Lead of Boston Health Champions and secured Boston office being certified as one of JLL Health Centers.

2007 – 2008

RESEARCH ASSOCIATE, Dept of Philosophy, University of Minnesota

•Did research on theories of justice and multiculturalism

•Attended colloquia

1998 – 2006

LECTURER, Xinjiang normal university, East Turkistan, China

•Primarily taught seniors and graduate students’ courses such as Religious Survey on Buddhism, Christianity and Islam, Modern Western Philosophy, Chinese Philosophy and Subject-based English for Religious Study, Political Science and Philosophy.

•Supervised 10 undergraduate students each year in their theses writing.

•Graded and supervised undergraduate and graduate students’ papers, homework and exams.

•Gave public lectures and guest lectures in Philosophy and Religious Studies.

EDUCATION

REAL ESTATE COURSES, Boston university

MASTER OF ARTS, PHILOSOPY, ersmus university

MASTER OF ARTS, HISTORY, xinjiang university

BACHELOR OF ARTS, LAW, xinjiang normal university

SKILLS

Proficient in MS Word, Excel, PowerPoint, Outlook. Beginner level in Adobe Photoshop

MA Real Estate License: Issue Date: June 26, 2017

Bilingual in Uighur Turkish and Mandarin Chinese. Fluent in English

AWARDS

‘Client Service’ award 2018

Jones Lang LaSalle, Boston, MA 02109

‘Unsung Hero’ award 2010

Jones Lang LaSalle, Boston, MA 02109

‘Best Lecturer of the Year’ award 2001

Xinjiang Normal University, Urumqi, China

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