Administrator
Resume:
Motivated Administrator, skilled at meeting employer needs with expert administrative support. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean, and safe work areas with diligent attention to important details.
SKILLS
• Outlook (email) • Telephone Etiquette • Report Writing
• Scanning & Faxing
• Microsoft Power Point
• Multi-tasking
• Microsoft Access
• Microsoft Office
• Microsoft Excel
• Time management • Adept in Technology • Detail-Oriented
• Anticipates Needs • Documentation • Verbal & Written Communication Reservations Administrator
Lagoon Beach Hotel Milnerton, Cape Town, Western Cape March 2019 - January 2020
• Merging of client profiles on Opera System.
• Completed Reservations with little oversight.
• Contributed successful ideas to improve Teamwork.
• Updated office files daily and kept records organized.
• Supported management and team with expert Administration.
• Managed files and continuously updated and organized records.
• Tracked daily activities in Opera System for consistent reporting.
• Enhanced customer satisfaction with fast, knowledgeable service.
• Calculate accommodation fees and generate quotations and invoicing structures.
• Served customers by going above-and-beyond to offer exceptional support for all needs.
• Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
• Met customer accommodation needs by matching services with personal preferences and requirements.
• Assisted Reservations Team with improving Administration operations through correcting their mistakes. CHANTEL JADE SAULS
Administrator
5 Fluweeltjie Crescent, BELHAR,
Cape Town, Western Cape, 7493
adg5ll@r.postjobfree.com
08 September 1987
PROFILE
EXPERIENCE
Revenue Assistant (Temporary)
Lagoon Beach Hotel Milnerton, Cape Town, Western Cape December 2018 - February 2019
• Updated office files daily and kept records organized.
• Monitored Booking systems to spot and correct problems early
• Managed files and continuously updated and organized records.
• Developed solid relationships with staff, customers.
• Supported management with expert Administration and Data Capturing.
• Tracked daily activities on various booking systems for consistent reporting Receptionist (Casual)
Suntra Spa-African Pride Hotel Gardens, Cape Town, Western Cape June 2015 - December 2015
• Developed solid relationships with staff, customers, and suppliers.
• Boosted sales by promoting retail products and additional spa services.
• Kept spa clean and organized, handling laundry, supply restocking, and sanitizing functions.
• Helped guests feel welcome and relaxed, offering immediate, positive support for all needs.
• Supported customers with prompt answers and personalized support for both callers and visitors.
• Served guest needs at busy spa facility, including scheduling, and confirming appointments per day.
• Managed spa opening and closing tasks, keeping facility presentable and team ready for expected workloads.
• Facilitated smooth schedule by sending out reminder notifications for appointments and balancing spa schedules to avoid overbooking.
Project Administrator (Temporary)
C2C Consulting Engineering CC Kuils River, Cape Town, Western Cape April 2014 - May 2014
• Tracking of qualified and skilled vendors.
• Updated office files daily and kept records organized.
• Supported team with expert Administration and Data Capturing of tenders.
• Operated vehicles and equipment safely and maintained clean driving record.
• Taking of minutes and successfully distributing to all management and personnel. Receptionist
Leonie's hair & Beauty Kuils River, Cape Town, Western Cape October 2013 - March 2014
• Ordered, received, and replenished office supply inventory.
• Process payments and record transactions of excel system.
• Answered questions regarding Product and service pricing and policies.
• Answered calls daily and taking messages or directed callers to correct personnel.
• Served customers by going above-and-beyond to offer exceptional support for all needs.
• Greeted incoming guests, notified personnel of guest arrivals, and directed individuals to correct meeting spaces. Receptionist (Casual)
Oaysis Hair and Beauty Tygervalley, Cape Town, Western Cape July 2013 - September 2013
• Scheduling appointments.
• Marketing daily, weekly, and monthly Specials.
• Ordered, received, and replenished office supply inventory.
• Monitored lobby access and completed opening and closing duties.
• Answered questions regarding Product or service pricing and policies.
• Answered calls daily and convey messages or directed callers to correct personnel.
• Processing payment and recording transactions on excel, as well as cashing up daily.
• Supported customers with prompt answers and personalized support for both callers and visitors.
• Handled cleaning and organization for office and related areas, keeping entryway clean, tidy, and functional.
• Greeted incoming guests, notified personnel of guest arrivals, and directed individuals to correct meeting spaces. Campaign Manager
AdsUp Promotions Parow, Cape Town, Western Cape March 2012 - October 2012
• Vendors handling various products and services.
• Strengthened sales team performance with clear goals and incentives.
• Targeted and brought in specific customer demographics to push sales.
• Coordinated smooth projects with effective planning and resource allocation skills.
• Improved performance of different campaigns with continuous tracking and optimization.
• Executed campaigns professionally by maintaining productive relationships with internal teams and external
• Managed campaign development updates, including negotiating work changes and authorizing adjustments. Receptionist
AdsUp Promotions Parow, Cape Town, Western Cape December 2010 - February 2012
• Collected, sorted, and distributed all incoming mail and package
• Organized and maintained conference room calendar and set up space for meetings.
• Supported professional appearance of office areas by keeping front desk clean and orderly.
• Fielded incoming telephone calls to answer questions, direct callers, and take messages for staff.
• Took initiative to handle additional administrative tasks to give office staff expert clerical support.
• Supported customers with prompt answers and personalized support for both callers and visitors.
• Kept appointments on schedule by letting staff know of arrivals and organizing supporting materials for one-on-one and group meetings
Administrative Clerk
AdsUp Promotions Parow, Cape Town, Western Cape July 2007 - November 2010
• Minimized data loss risks by backing up completed work daily
• Verified data accuracy by consistently reconciling work with documentation.
• Maintained accuracy while entering high-volume data into designated fields.
• Prepared documents for scanning by removing staples and sorting in correct order.
• Maintained accurate files by documenting daily work completed in Outlook and Microsoft office.
• Worked efficiently with highly repetitive tasks, maintaining a detail-oriented approach and precision.
• Compiled data from sources such as Brand Ambassadors and customers and organized for manual or automated upload. Junior Campaign Manager
AdsUp Promotions Parow, Cape Town, Western Cape January 2007 - June 2007
• Back checking of promoters in store.
• No loss of Point of Sale within reason.
• Achieve acceptable level of recruitment.
• Campaign brief understanding by Campaign Manager.
• Achieve minimum acceptable levels with regards to ‘days lost'
• Booking of correct profile promoters for stores and campaigns.
• Accurate completion and timely submission of all relevant admin
• Adhere to all Campaign Management Standard Operating Procedures.
• Effective transfer for reports and information to Data Capture and Store Manager.
• Liaison with Campaign Managers and clients regarding Point of Sale and stock delivery dates. Brand Ambassador
AdsUp Promotions Parow, Cape Town, Western Cape November 2006 - January 2007
• Sold products being promoted and kept records of sales.
• Locked in sales with samples, coupons, and other incentives.
• Recommended best-fit products based on customer preferences.
• Generated sales directly and by optimizing in-store product displays.
• Educated customers on how to use, improve and maintain products.
• Achieved sales goals through established sales techniques and creative communication skills.
• Uncovered brand advocacy opportunities by engaging, educating, and befriending customers. EDUCATION
Human resource management N4 Certificate
Northlink College, Tygerberg Campus, Cape Town, Western Cape September 2020 National Certificate Vocational Office Administration Northlink College, Parow Campus, Cape Town, Western Cape November 2018 Microsoft Office Certificate
Think 360, Canal Walk, Cape Town, Western Cape June 2019 Certificate in Hair & Beauty
Wave College, Bellville, Cape Town, Western Cape June 2013 REFERENCES
Company: Lagoon Beach Hotel - Mr. Ashley Van Zyl
(021-***-****/072-***-****) - Human Resource Manger Company: AdsUp Promotions - Mrs. Antoinette George
(072-***-****) - Operations Manager
Company: C2C Consulting Engineering CC - Mrs. Tanya Van Amsterdam
(021-***-****) - Finance and Human Resource Manager
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