Jareth Nicasio

**** *** **** ***

Houston, TX ***27

Phone 347-***-****

adg5kh@r.postjobfree.com

EXECUTIVE SUMMARY.

Visionary and goal-oriented IT Senior Director with demonstrated experience in planning, developing, and implementing cutting edge information solutions to address business opportunities. Develop strategic plans for worldwide implementation and operation of client services, product support, quality assurance, and training. Initiate and enforce strict budget controls addressing company need and promotion of growth. Adept at crisis management, troubleshooting, problem-solving, and negotiating. Advance positive company image through public presentations. Experienced in joint application development, benchmarking, capacity planning, project and resource management, cross-functional team training.

HIGHLIGHTS OF EXPERIENCE.

Profit & Loss Acquisition/Mergers Leadership

Budgeting Vendor Management Training/Mentoring

ERP/SaaS/Cloud Internet/Intranet/Extranet Team Building

Startups/Turnarounds Exchange/Data/Voice Security/Disaster Planning

TECHNOLOGY IMPLEMENTATION HIGHLIGHTS.

•Virtual Systems & Infrastructure (vCloud Director, vCenter, Navigator, Automation center, network and security, chargeback, Operations Manager, Configurations Manager, vSphere, VMware ESX, VMware View, Workstation, Converter, Capacity Planner, Microsoft Virtual Servers and Virtual PC, Citrix XenServer, Microsoft Hyper V, V-Ranger, NetApp\EMC\HP\IBM storage virtualization) .

•VMware Automation Center, Amazon AWS Deployment Automation, CI\CD Jenkins.

•Information Technology Security via Internal Controls and Auditing, Cloud based Security Design and Deployment, SSAE 16, ISO 270001, PCI.

•Cloud Deployment best practices from AWS, Azure, VMWare, IBM.

•Microsoft Windows NT – Windows 2019 Servers (MCSE) and Server Systems (SharePoint, Exchange, Lync, SQL, APP-V, DNS, DHCP, System Center Configuration Manager, System Center Operations Manager, etc.)

•Linux and Unix administration (RHEL, Centos, SUSE, Ubuntu, Solaris, HPUX)

•Project Management Experience in Hybrid vCloud Design and Deployment, Datacenter consolidation, Virtual Desktop Infrastructure Design, Server/Workstation Systems Deployment/Upgrade and Network Infrastructure.

•Storage Area Networks (Fiber Channel and iSCSI and EMC, Dell, HP, NetApp, & IBM Storage Platforms.)

•Advanced Environmental Scripting (VBScript, Perl,JavaScript, PowerShell, Power-cli WSH/WMI/ADSI)

•Microsoft SQL Server Administration and Development (2000-2019)

•Firewall deployments and management of Palo Alto Networks, Cisco, Jupiter.

•High Availability Systems (Microsoft Clustering & Load Balancing, F5 physical\virtual appliances, Citrix Netscaler Appliance, and Barracuda Appliance)

•Disaster Recovery Solution's Architecture and Deployment (VMWare SRM, EMC RecoverPoint, EMC Avamar, Veeam, Acornis, Storage Replication, Geo Clustering, etc)

•Server-Based Computing (Citrix XenApp5 - 7.15, Citrix XenDesktop 4 - 7, Citrix MetaFrame XP, Citrix Presentation Server, and MS Terminal Services, VMware Horizon View)

•Intel Hardware (HP DL, ML, BL Series; Dell Power Edge Systems; and IBM X Series and Blade Center)

EMPLOYMENT HISTORY.

Director of Information Technology October 2013 – Present

Fay Servicing LLC Houston, TX

•Primary responsibility consist of streamlining operations of the IT department to ensure it aligns with the mission business objectives of the organization.

•Principal goals are to develop and manage application portfolios for each department and to attain all IT service level agreements for the user community within the organization.

•Plan, coordinate, direct, and design all operational activities within the IT department, as well as provide direction and support for IT solutions that enhance mission-critical business operations.

•Work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.

•Formulate and deploy long-term strategic plans for acquiring and enabling efficient and cost-effective information processing and communication technologies.

•Managed 10 million dollar IT budget that included commercial IT systems and services, IT security projects, and in-house IT systems.

•Developed and implemented enterprise security strategy and framework that consists of strategically integrated elements of the NIST risk management and CyberSecurity frameworks, SANS Critical Controls, ISO/IEC 27001/27002 and COBIT 5 for Information Security.

•Developed administrative procedure for the Appropriate Use of Computing Devices and Other IT Resources to establish policy for appropriate and in appropriate use of computing devices (including employee owned devices) tat connect to IT resources.

•Developed and implemented web-based CyberSecurity Awareness training Programs for all employees.

•Developed and implemented automated tool-based vulnerability management framework.

•Led effort to conduct IT security risk assessments and develop security plans for departments.

•Led evaluation, selection and implementation of the following tools: governance, risk & compliance (GRC), security information and event management (SIEM), automated vulnerability management, automated penetration testing, application whitelisting, data loss prevention (DLP), intrusion detection system/intrusion prevention system (IDS/IPS), Web filtering, malware defense systems for endpoints and network perimeter, and mobile device management.

•Manage IT department operational and strategic planning, including business requirements, project planning, organizing, and negotiating the allocation of resources.

•Where necessary, re-engineer applications support to ensure it aligns with business processes, tactical planning, and strategic vision.

•Define and communicate project milestones, service level agreements, and resource allocation to executive team, department leads, support staff, and end users.

•Develop and review budgets for and from IT department divisions and ensure they comply with stated goals, guidelines, and objectives.

•Coordinated with external vendor and senior management on designing\implementation of Segregation of duties framework into home grown custom solutions.

•Review performance of IT systems to determine operating costs, productivity levels, and upgrade requirements.

•Benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and IT systems.

•Develop bid requirements for all hardware and software upgrades, reviews submitted bids for compliance with stated requirements, and makes the appropriate award.

•Authorize and oversee the deployment, monitoring, maintenance, development, and support of all hardware and software based on department needs.

•Develop business case justifications and cost/benefit analyses for IT spending and initiatives.

•Direct research on potential technology solutions and implementations in support of new initiatives, opportunities, and procurement efforts.

•Oversee provision of end-user services, including help desk and technical support services.

•Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.

•Oversee negotiation and administration of vendor, outsourcer, and service agreements.

•Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.

•Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.

•Developed and Document all disaster recovery and business continuity scenarios to test access to all company systems and services in the event of a disaster, system outage, and\or service failure.

•Leveraged multiple tools including (chef, VMware automation center, Microsoft Power shell, and SCCM) to automate 60% of the manual system administration tasks and\or processes.

•Incorporate AWS\automation Center API’s to replicate key production systems between private cloud and Amazon EC2 DR Instance.

Senior Contractor (Senior Infrastructure Architect\Manager) July 2012 – September 2013

University of Chicago Chicago, IL

•Coordinated with the biological science department’s senior leadership, first to discuss and understand the challenges and limitations plaguing the existing environment, second to create a high level infrastructure Design based on the shared technical vision.

•Conduct round table style discussion with most members of the research community to capture their views of the current environments, and discuss the future cloud based services and there benefits (elasticity, automated deployment, dynamic resource allocation, and simplified management) scheduled for deployed in two of the University of Chicago’s flagship datacenter.

•Conducted a detailed audit of the entire Infrastructure and proposed a resource consolidation project aimed at modernizing the department’s obsolete end of support equipment.

•Act as technical lead while interfacing with University approved vendors for Server, Storage, Networking, and Software prior to and after procurement.

•Created a datacenter project plan outlining the complete timeline and tasks associated with the hybrid cloud build-out in the Kenwood datacenter.

•Designed, developed, and deployed a proof of concept VMware hybrid vCloud solution aimed at Automating, Consolidating, and streamlining the deployment of resources from 4 weeks to 2 hours.

•Present results of proof of concept the senior leadership along with a cost\time estimates for a full-scale production deployment.

•Led project manager and engineering teams behind the consolidation of four aged datacenter to two, creating a detailed project plan outlining all production applications and dependent services, and coordinated with the researchers to cement the application migration start\end dates.

•Managed project focused system engineers during the racking and configuration for all physical equipment.

•Coordinated with system engineers to create automation scripts for routine tasks.

•Serve as subject matter expert for all cloud based issues.

•Create environmental operations guide for managing all the components of the hybrid cloud infrastructure.

•Led the Design, Deployment, and Administration of VMware Horizon View Enterprise VDI solution supporting 30,000+ end user.

•Provide vCloud resource management and cloud based deployment training to all research groups.

•Leverage VMware Automation Center Integration with AWS, Hyper V, and Citrix Cloud API’s to migrate systems between in-house vCloud and public cloud offerings.

•Manage and automate provisioning of resources within amazon EC2 instances on behalf of University of Chicago Research Community.

Senior Infrastructure Architect (Senior IT Manager) August 2011 – August 2012

HBR Consulting LLC Chicago, IL

•Lead technical and non-technical discussions with both technician and non-technical end-users.

•Lead large-scale technical projects, working with staff and vendors to gather requirements, scope technical efforts, determine solutions, set up project tasks/plans, and then implement those solutions.

•Write proposals or papers, make presentations to internal customers and peers, and work closely with upper management.

•Advise on system security and escalate as required to achieve security objectives.

•Established management and communication processes to ensure effective IT program that enables the mission and fosters conflict resolution.

•Managed IT service functions, including end user services and devices (computer workstations and mobile computing devices).

•Conduct IT security audits to ensure effective implementation of security controls.

•Work with managers to complete projects and deliverables.

•Provide overall governance and oversight of systems architecture and IT vision.

•Provide correctional guidance in regards to development of applications and IT architectural configurations.

•Provide technical expertise required to complete Tactical Services contracts.

•Assist in completing needs assessments for new projects.

•Work with Project Managers to complete tasks and set customer expectations.

•Coordinate changes to technical diagrams with the Project Manager.

•Coordinate meeting agendas with Project Manager.

•Assist in scope definition for Tactical Services Statements of Work (SOW).

•Assist Project Manager with development and prioritization of the technical details of the project plan.

•Assist Project Manager with the creation of a migration plan for infrastructure and applications.

•Participation in Transition to Support (TTS) meetings.

•Demonstrated application of architecture strategies, standards, processes, and tools in their solution designs.

•Design and Implementation of infrastructure architectures that meet their customers (internal / external) requirements and are consistent with enterprise architectural standards.

•Supports the development of strategy, frameworks, best practices and patterns.

•Ensures compliance with all architecture directions and standards through cross organization consulting and direct involvement in development efforts focused on infrastructure optimization.

•Acts as a thought leader and arbiter of decisions in their specific areas of expertise.

•Works with constituents and the Enterprise Architecture (EA) team to gain consensus and establish infrastructure standards, policies and directions.

•Support the definition and selection of enterprise tools, technologies and processes relating to technology infrastructure.

•Review and approve infrastructure architectural standards and processes changes.

•Ensure representation from all the stakeholders in the design of technology infrastructure solutions.

•Act as an expert in the design, development, implementation, and management technology infrastructure.

•Facilitator and moderator of future collaborative work team content related to technology infrastructure architecture including infrastructure virtualization, application pattern work teams, domain specific content or governance content.

•Ensure that all technology infrastructure components have a standardized approach to monitoring and management.

Senior Infrastructure Architect (IT Manager) July 2009 – August 2011.

kCura Corporation, Chicago, IL

•Propose infrastructure changes to better align business needs with current and future technologies.

•Research, identify, and provide key cost projections and ROI's to board members based on current workloads and overall growth projections.

•Work with department heads and team leaders to identify key areas that can benefit from virtualization, and outline policies and procedures that will govern the use of the technology once implemented.

•Design and implement multiple vSphere clusters utilizing VMware configuration manager to ensure a consistent build across the board.

•Design and implement a tiered storage infrastructure to allow for flexibility, Quality of service, and interoperability with existing technology.

•Coordinated with the Networking team to design and implement our distributed Switching infrastructure using both built-in VMware functionality an enhancements made by Cisco to their core switching technology.

•Build detailed project plans for every deployment including needed resources, attached configuration, projected project start\end dates, and cost.

•Lead team of six senior engineers in deployment of our internal vCloud.

•Train system a team of administrators on the day-to-day activates needed to maintain an optimized XenApp environment and provide detailed access information to all departments.

•Design and implement secure anywhere access to all company wide application and data utilizing products from Citrix, VMware, Microsoft, Cisco, and F5.

•Educate all vCloud users on the proper procedures and policies tied to all resources available to them via the vCloud.

•Design, deploy, and configure VMware vShield firewalls to manage virtual network level access between virtual machines.

•Build access policies based on department and application needs as well as isolation policies for virtual machines within the same vLan.

•Deploy and configure VMware lab manager for the testing and QA departments. Build virtual machine templates used by Lab manager composed of different OS Build and configurations.

•Provide detailed documentation and training video on the use of Lab manager to Testing, QA, and Development.

•Install and configure VMware chargeback, converter, update manager. Configure DRS and HA to provide redundancy, high availability, and ensure resources are evenly distributed across the cluster.

•Install and configure site recovery manager to accomplish three objectives.

1.First is the need for site wide disaster recovery of mission critical systems.

2.Second, provide a geographically conscious load-balanced environment.

3.Third it provides a testable DR solution that can be executed at any time without impacting production.

•Install and configure VMware capacity Planner to provide visibility into our growing infrastructure and assist in growth projections specifically around equipment acquisition.

•Provide detailed Documentation and training materials for all systems that satisfy these requirements (Deployment, Configuration, Administration, Support, and everyday end-user actions).

•Redesign active directory structure based on departmental breakdown and build new group policy object to govern new Active Directory structure.

Senior System Architect (IT Manager) September 2005 – January 2010

InfoHedge Technologies LLC, New York, NY

•Lead the effort to develop Information Technology standards, procedures, regularly review\update standards to ensure compliance with corporate vision and strategic direction.

•Lead the effort to develop firm-wide staff training programs based on current and future staff needs.

•Coordinate third-party training as deemed necessary and appropriate.

•Manage Information Technology staff resources to successfully implement technology solutions and strategies across the organization.

•Developed and implemented enterprise security program that includes 22 departments and 6,000 employees.

•Established management control and communications processes to ensure IT Security Program is implemented consistent with current policies.

•Ensure development and implementation of risk analysis processes and procedures for IT systems.

•Define risk mitigation strategies and reported significant changes to senior management

•Lead staff recruitment, supervision and development efforts.

•Conduct staff performance reviews and prepare year-end salary adjustment and promotion recommendations.

•Work with Corporate Leadership to develop annual Information Technology budget.

•Review and monitor expense versus budget variances, and make appropriate adjustments to technology plans throughout the year.

•Architect, Develop, and Deploy Internal\External VMware\Citrix vCloud computing infrastructure, to support InfoHedge’s Growing Client base.

•Design, Implement an EMC Tiered Storage Infrastructure including site-to-site synchronous\asynchronous data replication.

•Design and Deploy Citrix XenApp Server Farm to support all internal and client based application.

•Develop and implement Citrix based Virtual Desktop Infrastructure accessible via our private vCloud.

•Create and deploy Virtual Machine Quality of Service policies to ensure optimal performance of client systems.

•Create redundant vCenter and implemented Site Recovery Manager.

•Create OS template and manager Virtual Machine from creation to termination with VMware Lifecycle Manager.

•Implement DRS, HA, and vMotion Policies based on server load, virtual machine performance, and or distributed workloads.

•Create Documentation and run-books for day-to-day operations. Create scripts for repetitive administrative tasks.

•Deploy SQL 2008 and Exchange 2007 Clusters according to best practices design for Virtual Environments.

•Install, Configure, and deploy Citrix Access Gateway’s for universal Access to vCloud from virtually any host connected to the Internet.

•Manage Team of 32 System Engineers responsible for onsite\remote support of customer’s equipment.

•Leverage VMware vShield to create layer 4 security policies between Virtual Machines on the same VLan.

•Implement a 3rd party system auditing and reporting tools to ensure the optimal security and accountability to our Clients. .

EDUCATION AND VOCATIONAL SKILLS.

Master’s Degree, Management and Information Systems. January 2009.

New York University, New York, NY

Bachelor’s Degree, Computer Information Systems. January 2004.

DeVry Institute of Technology, Long Island City, NY

MCSE, CCEA, VCP, VSP, VTSP Certifications.

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