Shibu Joseph

443-***-**** /adg5k3@r.postjobfree.com

SUMMARY:

Challenging opportunities to demonstrate skills, aptitude and commitment to exceed expectations.

TECHNICAL SUMMARY:

Graphical User Interface (GUI) Design and Development.

Interactive Report Development.

DBMS and RDBMS (SQL).

Procedural/ Structured Programming.

Software/ Application Functional Test Plan Development and Testing.

Software/ Application Technical Support.

Business Process & Process Workflow Analysis.

Business Applications / System Analysis.

Requirement Specifications Gathering, Requirement Analysis and Documentation.

Functional Requirements Development and Detail Design Development.

Data Analysis/ Metadata/Troubleshooting.

Operating Systems: DOS, Windows, UNIX.

DBMS/ RDBMS: MS Access, Oracle, MS SQL Server

Computer Languages: PL/SQL, VBA, ASP.net, C#.net

Web development Tools: CSS, VB.net, MVC, SOAP, JIRA, Entity Framework, MSFT Azure

Scripting Tools: JavaScript, VB Script, Angular JS, HTML, JSON, PowerShell

Application Pkgs: MS SharePoint, MS Visio, SSIS, SSRS, Crystal Report, Tableau, Splunk,

Service Now

EXPERIENCE:

08/19- 09/20

Ernst & Young, Alpharetta, Georgia (Contract)

Software Support Engineer

Fetching the details of the engagement from Azure portal using Resource groups.

Worked on troubleshooting .Net application named Canvas and giving workaround to clients. Also, involved in smoke testing and maintenance of the application.

Troubleshoot the issue created by the clients (US Gov).

Used Splunk for checking the error logs. Worked on SSL certificate renewals.

Was part of the Vormetric key rotation for the database and create task schedule for the error logs to be generated in the server and maintenance of the SQL Server.

Checking the error logs in the server and fixing the issues of the monitoring alert tickets.

Creating change and service requests to be executed in the servers using Service Now.

Checking the credentials of the users and automate process using PowerShell scripts.

Enhancement of the application using tools like swagger.

Worked on DevOps to do deployment. Worked as L3/L4 team for production support.

Troubleshooting the archive issues of the documents and testing the restoration of engagement.

05/18-02/19

Center for Disease Control, Maryland (Contract)

Software Developer

Worked on quarterly and monthly provisional estimates for the CDC website.

Created webpages using asp.net for analyzing the multiple cause of death in the provisional and drug overdose deaths.

Created technical design document, and user acceptance plan for the project.

Wrote requirement document for the reports on opioid drug overdose.

Worked on SSIS packages to automate the data process in SQL Server.

Used stored procedures for calculating the completeness and weights for the reports.

Automate the snapshot of the provisional data and transfer to the cube for further analysis.

Familiar working in SAS and R programs.

Generate the report in tableau for the CDC website.

10/17-04/18

IPSR Solutions Ltd, Calicut, India (Contract)

.Net Developer

Worked in three tier applications using ASP.net and C#. Created freelancer management application to improve the work performance of the company as well as the employees.

Created Partial Views for displaying items common in multiple pages such as Menu Tabs.

Developed Stored Procedures, in the SQL Server 2012 R2.

Managing the marketing strategy of the product named ‘eZcom’ by including client information and marketing data to the website using MVC framework, ASP.net and C# which helped the employees to improve the sales.

Used Crystal Report for the creation of reports in the project.

05/17-07/17

Cintas (Contract), Durham, NC (Contract)

Software/ Report Developer

Developing reports on various service lines like fire alarm, kitchen exhaust cleaning, sprinkler system, back flow, emergency lights, extinguisher.

Tools used are Active Reports, VB Script, and SQL.

Created reports for preventive maintenance and unscheduled maintenance.

Based report for kitchen exhaust cleaning.

11/16-04/17

Department of Agriculture & Consumer Services, North Carolina (Contract)

Software Developer/Programmer /Support

Worked on enhancements and troubleshooting of the License Search and Pesticide Recertification Application using SQL Server 2012, VS and C# ASP.net MVC framework.

Created reports in .net and used JavaScript for filtering the license search.

Data extraction and manipulation from Scantron system (questionnaire answer verification system). Developed an application to verify the answer sheets from Pesticide and Structural Pesticide Exam. Used Excel, MS Access and VBA in development.

Help Desk Ticket troubleshooting for the Pesticide and Structural Pesticide department. Used Bomgar ticketing system for tracking and documenting.

06/16-10/16

IIT Workforce, Atlanta, Georgia (Part Time (Project) - Remote)

QA Tester

Experience in complete defect life cycle and Requirement traceability matrix (RTM).

Agile development framework; scrum meetings & sprints.

Hands on experience in SQL queries and joins to validate data. Used TOAD to execute SQL queries.

Worked on HP UFT for automation testing and HP LoadRunner for performance testing.

Experience in HP Quality Center (ALM- Application Life Cycle Management).

Wrote status reports on test cases and defects for Manage my Patient project.

Practical Experience in Healthcare projects.

Familiar with regression testing, data driven testing, UAT (User acceptance testing), unit testing, integration testing, functional testing.

02/12-08/16

Tishcon Corp., Salisbury, Maryland

Software /Report Developer

Application development following the process workflow of SDLC; requirements gathering, analysis, design, development, testing, system implementation and production support.

Implemented 3-tier architecture (Presentation Layer, Business Logic Layer and Data Access Layer) for development of the project on VS.

Developed web application using ASP.net with C#.

Developed UI using ASP.net controls and implemented Master Page for Web Forms.

Involved in designing and creating database and tables using SQL Server.

Extensively created and used complex SQL queries, stored procedure, triggers and tables.

Used Entity framework to create Data Access Layer to manipulate data in database.

Developed and used views and user defined functions.

Used HTML, CSS, JavaScript and other client side technologies on delivering more granular assets such as buttons, tooltips, and other modular pieces which will go into a larger, finished product.

Used Ajax and HTML5 to create fluid and responsive Web apps of Single web Application.

Used Jquery for client-side validation and used custom and inbuilt validation techniques to validate web forms. Used Jquery to create attractive UI.

Used Ajax server control and toolkit to asynchronously retrieve data from server for better performance.

Worked on SSRS for creating reports.

Experienced in working with team members for code review and code validation.

Used HTML/ CSS and can took a wireframe design and turn it into a functioning, well formatted, optimized, cross browser compliant web page.

08/07-01/12

Tishcon Corp., Salisbury, Maryland

IT Analyst/Support

Gathered requirements for the product status project by seating on meetings with clients and used MS Access as database and Crystal Report for the report development.

Assisted supervisors in generating production schedules and in inventory management.

Developed templates for purchase order form and generate ad-hoc reports.

Created and maintained formulae forms/templates for costing and other purposes.

Generated daily reports for Pharmacy and Mixing Department.

Customized existing formula sheet according to SOP.

Handled the development of business requirement documents (BRD).

Involved in designing business requirement collection approach based on the Project Scope and SDLC methodology.

Work with Development and QA teams to transition business requirements into QA test cases and assist in UAT.

Involved in maintaining Requirements Traceability Matrix (RTM).

Participated in identifying opportunities and parameters for business process improvements.

EDUCATION:

Post Graduate Diploma in Mathematics, Management and Computer Application, School of Mathematics, Mahatma Gandhi University, India.

Bachelor’s Degree in Economics, Mahatma Gandhi University, India.

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