Safety Software

ZACHARY GREENIDGE

Brooklyn, New York

Phone: 718-***-**** E-mail: ************@*****.*** LinkedIn: www.linkedin.com/in/ZacharyGreenidge EDUCATION

Master of Science Cybersecurity Technology – University of Maryland University College 2017 – 2019 Bachelor of Arts Information Science – SUNY, University of Albany 2011 – 2014 PROFESSIONAL EXPERIENCE

NEXGEN PUBLIC SOLUTIONS OCTOBER 2019 – MARCH 2020

SOFTWARE ANALYST, EAST HAVEN, CT

Database Security

• Managed/maintained secure databases for over thirty agencies within the public safety sector as part of a larger database team. Operations

• Worked on various Microsoft domain environments, including AD, DNS, DHCP, GPO, DFS. ADFS, LAPS. o Deployed, maintained Windows OS on a physical, virtual, and public cloud infrastructure. o Enterprise-wide server and desktop systems patching for OS and other standard application updates. Process Management

• Worked with internal IT teams to document and implement technical solutions to meet the business requirements (weekly incidents, change growth trends, tracking for hardware and software inventory).

• Independently completed projects and the group assigned projects critical to the public safety environment.

• Maintained understanding of specific public safety sector team/department policy guidelines, processes, and procedures.

• Used Scrum methodologies which allows our customers to have frequent and early opportunities to see the work being delivered, and make decisions and changes throughout the development of the NEXGEN Platform. Key Contributions:

• Technology refresh for the North Branford, and East Haven Police Department; workstations/tablets operating system migration from Windows 7 to Windows 10.

• Co-Authored ‘Job-aid’ for various NexGen processes used by agencies. MEMORIAL SLOAN KETTERING CANCER CENTER NOVEMBER 2016 – JULY 2017 FIELD TECHNICIAN NEW YORK, NY

Operations

• Point of contact for end-user’s assistance on receiving technical support for all equipment.

• Part of the team responsible for maintenance/troubleshooting of all endpoint/patient devices, applications, and operating systems.

• Liaised with end users to determine the nature of the problem and guide on the resolution.

• Initiated efficient ways for users to report and track trouble tickets’ status. Process Management

• Physically locate, configure, and maintain and products in the clinical environment equipment following pre-defined process.

• Interface with Stanley Healthcare customers as company representative, address arising issues and inquiries.

• Replace the batteries for Stanley Healthcare RFID tags as needed.

• Maintain hospital database, assign, and replace tags for hospital assets proficiently utilizing internal software platform. Key Contributions:

• Updated over 600 tags around the hospital to be functional within the database.

• Gave multiple software deployment updates to tags while being here.

• Increased productivity in hospital finding major equipment. SKILLS

Wireshark Autopsy Agile AWS Azure Vulnerability Testing Java HTML Debugging Object-Oriented Programming Windows Server 2008 - 2019 SQL Management Studio 2012 – 2016 Microsoft Office Suite Firewalls Email analysis TCP/UDP protocols Scrum Waterfall

Contact this candidate