Housekeeping Manager

ADEOLA OLUWADARE SAMSON

No. * Obutu Street Newtown Accra – Ghana

Phone No.: +233*********

BIO DATA

Date of Birth: 29

th

September, 1983

Local Government: Oke-Agbe

State of Origin: Ondo

Sex: Male

Marital Status: Single

Religion: Christianity

Nationality: Nigeria

OBJECTIVE

Work with care and protect company against loss in order to perform going concern concepts for the business.

SKILLS AND ABILITIES

• Ability to work without delay

• Ability to work under pressure

• Ability to speak good English

EDUCATION AND QUALIFICATION

• Ordinary National Diploma (OND)

• I have well trained to whom certificate from the best Hotel in Nigeria

• National Examination Council (NECO) Nov/Dec 2006, Sunshine International High School, Ibadan

• First School Leaving Certificate (FSLC), Seventh Day Adventist School, Oke-Bola, Ibadan

WORKING EXPERIENCE

Bamise & Son Nigeria Enterprise, Ibadan (2004)

Sales Assistant

Responsibilities

• I am an experienced sales assistant in the retail sector who enjoys helping customers understand the benefits of the products and services they are looking for.

• I am a target-oriented individual who loves the challenge of ensuring every customers gets what they are looking for.

• Outstanding verbal communication skills which enable me to provide excellent customer satisfaction.

• Knowledge of microsoft outllok, Word and Excel.

• Time management.

D’Rovans Hotel, Ring Road,Ibadan (2006 - 2008)

Porter

Responsibilities:

• Assisting with customer deliveries

• Other duties may be assigned by management

• Performs all work necessary to make the units/rooms ready for occupancy.

• Identifies areas for improvement and offers suggestions to improve efficiency and productivity.

• Develop and maintain a working knowledge/interest in RH core furnishings business as well as food and beverage offerings.

• Ability to communicate verbally to patients, customers and co-workers.

• Ability to follow oral and written instructions and English. Top One Garden Hotel, Podo, Ibadan (2009 - 2010)

Bar Man

Responsibilities:

• A confident, highly resourceful and reliable bar with an indepth understanding of the bar, restaurant and hospitality industry.

• Possessing the required communication skills and flair needed to attract customer, drive sales and develop a business.

• Strong customer-facing skills.

• Having a detailed knowledge and understanding of cocktails wines and champagnes. Jubilee Conference Center Hotel, Oke Ado, Ibadan (2010 - 2012)

Waiter

Responsibilities:

• A polite well spoken and hard working waiter with experience of working in a busy restaurant environment looking after the needs of patrons. Attentively at all time with a willing and help manner that is required to answer phone calls taking reservations and prepare bills. Always approachable, cheerful and possessing good observation skills as well as the ability to work alone or as part of a team.

• Keen to find a challenging position within an exciting employer where I will be able to continue to increase my work experience and develop my abilities.

• Familiar with all cash handling and credit card payment procedures.

• The motivation to lean new knowledge and skills.

• Have a full knowledge of all food and beverage policies and procedures.

• Receive food and drink orders and serve customer requests to the standards required.

• Full product knowledge of all menu items and hotel facilities and services. Super K. Hotel Ring, Ibadan (2012 - 2013)

Receptionist

Responsibilities:

• A courteous polite and well spoken receptionist who is highly efficient and has excellent organizational skills.

• Responsible for providing a friendly welcome and high-quality service over the phone to guests arriving at the hotel. Constantly portraying a highly professional image of the hotel and paying particular attention to guest satisfaction and efficiency.

• Having a professional with an emphasis on hospitality and guest services.

• Calm efficient and organised.

• Friendly disposition with clear spoken English.

Grand Serene Hotel Iyaganku, Ibadan (2014 - 2015)

House Keeper

Responsibilities:

• Ensure cleaniness of all trash chute rooms by delegating daily assigned work to houseman.

• Ensure work area is clean when finished.

• Knows and uses the property management system, Opera

• Performed daily audits to ensured brand quality standards are consistently met.

• Perform Guest Request throughout day ensuring open tickets and guest requests are completed/closed.

• Provides a quality standup to the team.

• Work with Room Attendants to ensure daily calender tasks are completed. King David Hotel Kokomlemle, Accra-Ghana (2016 - 2017)

Assistant House Keeping Manager

Responsibilities:

• Develops strong working relationships with other department managers and directors to ensure communication and teamwork is at an optimum.

• Assist in the leadership, development coach and counseling and training of the housekeeping managers.

• Assit in ensuring compliance with all corporate Risk Management standards

• Works harmoniously with co-workers and supervisors.

• To assit in building and maintaining an efficient team of staff by taking an active interests in their welfare health safety training and development.

• Provide staffing, training, coaching and performance reviews for the housekeeping department

• Assist in reviewing Housekeeping staff’s worked hours for payroll compilation and submit to Accounting on a timely basis.

Mr Big’s Restaurant, Kwame Nkrumah Circle, Accra (2017 - 2018)

Head Cashier

Responsibilities:

• Opened new customer accounts including checking, savings and lines of credit.

• Processed cash withdrawals.

• Examined member transaction.

• Examined checks for identification and endorsement.

• Received regional branch recognition award for outstanding customer service.

• Maintained confidentiality of bank records and cleint information, processed all phases of payments while working in restaurant.

Vanity Club Suit K, Osu, Accra-Ghana (2018 - 2019)

House Keeping Manager

Responsibilities:

• Ability to input and retrieve information using a moderately complex computer system, with a strong working knowledge of MS Office applications (Word, Excel)

• Dependable and reliable with the ability to work a flexible schedule based on business demands.

• Proficient knowledge of Microsoft Office to include Word, Excel and Power Point

• Strong ability to multi task.

• Excellent knowledge of different hotel products.

• Self-motivated with excellent organizational skills and attention to detail. HOBBIES

• Researching

• Reading

• Football

REFEREES

To be supplied on request

Contact this candidate