APOORVA GAJENDRAGADKAR
https://www.linkedin.com/in/apoorva-g/
38C McGreevey Way, Boston, MA 02120 adg5f8@r.postjobfree.com 857-***-****
SUMMARY
Certified Scrum Master, Transformational Coach, Servant Leader and Agile Accelerator looking for full-time opportunities
Technical Skills:
Languages and Databases: C, C++, Java, SQL, R, Python, HTML, CSS, JS, Cypher, C#, .NET, PostgreSQL, Neo4J
Tools: MS Office, Eclipse, Minitab, MATLAB, Tableau, ERP, SharePoint, Qlik Sense, JIRA, Talend, Informatica, Putty
Certifications:
Professional Scrum Master (PSM-1) - Scrum.org Certified Scrum Master (CSM) - ScrumAlliance
Professional Scrum Product Owner (PSPO-1)- Scrum.org ICP-ACC and ICP -ATF
EDUCATION
Northeastern University, Boston, MA [GPA 3.8] August 2018
Master of Science in Engineering Management
PROFESSIONAL EXPERIENCE
Wayfair., Boston, USA November 2019 - Present
Senior Scrum Master
First Scrum Master in Wayfair; served 3 teams in LeSS scaling framework for 2 Products across 13 teams
Collaborated with Agile consultant for scrum trainings to lead an Agile transformation of 15 teams. Average NPS 82
Introduced, measured and improved the employee happiness (+22%), psychological safety (+30%) and stakeholders NPS (+60%), by conducting various surveys across teams, pods and departments. Led quarterly team health checks
Interviewed 10+ candidates for the new scrum master roles; coached and mentored 2 junior scrum masters
Implemented process improvements in sprint events and cut down extra meetings saving 32 hours per team per month
Revolutionized Sprint Reviews by interviewing 8 key stakeholders and adapting to their customer centric feedback
Demonstrated strong project management skills by facilitating multi-team events and cross team retrospectives
Net Health., Pittsburgh, USA October 2018 – October 2019
Scrum Master
Facilitated the scrum events viz. Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective and Refinement
Designed and developed multiple retrospective formats for continuous improvements by using tools like Ideaboardz
Coached 38 stakeholders (10% of employees in organization) which helped the organization in fully adopting Agile and Scrum. Supported the organization in embracing data driven culture and hypothesis driven culture
Facilitated the key transition meetings of the teams. Used data from EBM dashboard to make key decisions
Led the weekly Scrum Master Community of Practice sessions which solved the organizational and cross-team problems by working collaboratively with other scrum masters. Represented 2 teams in Nexus scaling framework
Fidelity Investments., Boston, USA January 2018 - June 2018
Scrum Master (Data Quality)
Agile Scrum Master for a squad; located across 6 physical locations and 3 different time zones
Acted as a servant-leader to achieve digital transformation of the organization by implementing the new Spotify model and by removing impediments which led to increased transparency & communication across all the employees
Participated in Scrum of Scrums and updated Program Management about the sprint progress and blockers
Implemented lean techniques like 5 Why’s, Root Cause Analysis to create high value products and practicing agility
Tata Consultancy Services Ltd., Nagpur, India June 2015 - August 2016
Scrum Master/Business Data Analyst
Served as a Scrum Master simultaneously for 2 teams, thereby helped them in becoming self-organized and cross-functional by removing impediments and helping them understand the sprint goal as well as acceptance criteria
Used Jira for tracking the status of the stories and burndown chart; ensured the team had velocity 70 and above
Collaborated with Scrum team for epic breakdown and writing user stories in ‘As a, I want and So that’ form