Leigh Ann Flora

Chicago, IL *****

219-***-**** adg5e5@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/leighannflora

SALES PROFESSIONAL

Top performing, services sales professional with a high touch, relationship-based approach. Known for offering personalized attention. Lead, coach and mentor sales reps to foster success. Known for surpassing sales goals year-over-year by helping clients and company succeed. Reputation for embracing new challenges and ideas and applying a solution-oriented approach to ensure client satisfaction.

Industry expertise includes: Medical, Hospital, B2B, Pharmacy

CAREER SUCCESS STRATEGIES

●Top grossing sales professional year-over-year

●Leverage a relationship based, consultative sales approach with clients

●Establish and maintain long term relationships with clients (owners and buyers)

●Conceived and established entirely new sales revenue streams

●Proficient in Salesforce, Microsoft, Excel, Powerpoint

●HIPPA Compliant

Sales

Build Relationships

High Touch Sales

Onboarding

Relationship Sales

Solution Oriented

Consultative Selling

Educational Sales

Customer Service

PROFESSIONAL EXPERIENCE and SELECTED ACCOMPLISHMENTS

ALDEN Network, Orland Park & Shorewood, IL 2019 to 2020

Largest privately owned network of skilled nursing facilities in Illinois and Wisconsin

Territory: Palos Hospital, Silver Cross, Advocate (Christ & South Suburban) and Franciscan (Olympia Fields)

Hospital Liaison

Top grossing team member exceeding the goal of 80+ patients admitted monthly

Educate the community about the services provided by Alden to develop and maintain positive relationships with families, caregivers and medical professionals.

Facilitate the identification and assessment of medically appropriate patients for potential admission to the sub-acute rehabilitation setting.

Target area research including analysis of like programs and alternative care

Function as a resource for and provide team members with in-service/cross-training on acute rehabilitation criteria, diagnostic case mix management, coding, etc., as applicable

Interact clearly and professionally with patient and families while gathering additional clinical information

VEIN CLINICS OF AMERICA, Orland Park, Frankfort & Chicago, IL 2018 to 2019

Largest network of Vein Doctors specializing in the treatment of varicose veins, spider veins, leg ulcers and other vein disorders.

Medical Liaison, represent VCA National Director

Sell network of Vein Doctors to practicing physicians and clinics for referrals. Increase gross profit by developing a relationship-based referral network of medical professionals and clinicians via lunch meetings, CME Programs, seminars, conventions and other speaking opportunities for VCA in Orland Park, Frankfort and Chicago.

●Top grossing Medical Liaison in the Chicagoland area

●Over 183% growth year-over-over in territory

●Generated $300K in insurance reimbursement monthly from referrals

●Finished 101% for Q1 2019; finished 100% to plan for 2018; grew business 15% over 2017

●Implement an educational approach to selling, collaborating with VCA clinicians to educate prospects

●Leverage a relationship based, consultative sales approach with providers (clients), presenting lunch and learns to educate VCA on client needs

●Create new and grow existing relationships with private practice physicians and network hospital physicians throughout the Chicagoland area (internal and family medicine, podiatrists, dermatologists, rheumatologists)

●Work with Practice Managers, Area Managers and VCA physicians to develop solid working relationships, achieving mutual consult and revenue goals

●Perform competitor analysis and identify key opportunities for business development; implemented strategies to overcome obstacles and grow the business

●Provide ongoing mentoring of Medical Liaisons; evaluate and assist with developing sales strategies and messaging, territory/routing, and data reports to achieve sales targets

●Familiar with numerous electronic medical records systems, e.g., EPIC, ATHENA, ECW

●Maintain confidentiality per HIPAA

●Represent VCA and VCA brand and services to providers and potential referral partners.

●Educate providers and potential referral partners on VCA value and offerings.

●Present educational information representing VCA solutions to providers and potential referral partners.

NAYLOR ASSOCIATION SOLUTIONS, Alpharetta, GA 2016 to 2018

Provides solutions exclusively to the association marketplace (1800+ associations in 110 industries)

Senior Account Executive

Secured healthcare and education association clients; increased bottom-line revenue for both Naylor and the association. Key Clients: American Dental Association (Oregon), Illinois Healthcare Association, and California Speech-Language-Hearing Association.

●Achieved monthly sales of over $45,000 per month, exceeding sales goals through phone calls and in person meetings

●Created, executed, and managed association revenue campaigns to offer added value to association members including directories, websites, e-newsletters, magazines (print and digital)

●Leveraged a relationship based, consultative sales approach with clients

●Established ad agency relationships for artwork and media buys

●Help promote and generate buzz for annual association conferences through the directories and magazines for select associations

●Sold marketing tools to associations to expand their brand and improve membership engagement

●Led teams of 4-8 account executives, managing projects in a deadline driven environment

IN TOUCH PHARMACEUTICALS, Valparaiso, IN 2015 to 2016

Provides innovative solutions in pharmaceutical care and delivery.

Business and Marketing Manager

Sold long-term pharmacy services to assisted living and long-term care facilities in Michigan, Illinois, and Indiana. (B2B)

●Conceived and established entirely new sales revenue stream for ITP - Intermediate Care Facilities with group home settings; used an educational sales approach to build revenue

●Leveraged a relationship based, consultative sales approach with clients

●Served as Lead Account Executive managing over 65% of projects

●Secured 5 contracts in 2016, resulting in $145K revenue monthly

●Managed marketing budget; oversaw all marketing materials and managed website, ads, and media buying

●Managed photography and video production along with graphic designers for website

VIEW OUTDOOR ADVERTISING, Merrillville, IN 2012 - 2014

Provides everything from graphic design to installation to maintenance on static, triwave, and digital billboards.

Account Executive

Managed national and local media buys. Secured and managed sales in northwest Indiana and the Chicagoland market for leading billboard company in the Midwest.

●Developed a client base that invoiced over $75K per month, including Franciscan Alliance, NiSource/Nipsco, Metro Recycling, James & Sons Jewelers, Art Hill Auto Group

●Conceptualized artwork with clients and graphic designers for the vinyls

●Coordinated multi-location proposals for elevated media coverage in Northwest Indiana and Chicago

MORSE & HARRIS ADVERTISING COMMUNICATIONS, Michigan City, IN & Chicago, IL 2009 – 2012

Provides advertising and marketing services to companies.

Account Executive, Director of Sales

●Reported directly to Ad Agency Owner

●Led and collaborated with creative team to create original multi-media proposals for prospects

●Led creative sales presentations to sign and secure major clients

●Conceptualized marketing plans and coordinated all the marketing and advertising (including media buys) for:

The Center for Aesthetic & Reconstructive Surgery, Tinley Park, IL

Rhame and Elwood Law Firm, Portage, IN

City of Valparaiso, V-Line & ChicaGO Dash, Valparaiso, IN

Wellness & Rehabilitation, LaPorte Regional Health Services, LaPorte, IN

Franciscan Alliance

●Created and designed TheBeachCoast.com, an online lifestyle magazine for northwest Indiana and southwest Michigan

●Instrumental in the design of editorial and ad sales for TheBeachCoast.com

LAKE MAGAZINE, LaPorte, IN 2002– 2009

Lifestyle magazine covering Northwest Indiana, Michigan and Chicago.

Senior Account Executive

●Established and managed advertising sales for a brand new lifestyle magazine covering Northwest Indiana, Michigan and Chicago

●Generated up to $950K worth of annual sales in territory

●Developed new sales territories throughout the sales region in Illinois, Indiana and Michigan

●Hired and trained account executives

●Created and sold sponsorship packages in collaboration with not-for-profit organizations and local event venues

●Established partnerships with the Southwest Michigan Tourist Council and Art Attack (Harbor County)

ADDITIONAL RELEVANT EXPERIENCE

Media Relations Specialist, INSTITUTE OF FOOD TECHNOLOGISTS, Chicago, IL

●Wrote press releases and informational profiles on controversial food safety issues

●Authored "Newsmakers, " a regular column in the Institute's monthly trade publication, Food Technology

●Managed media relations activities for all 80 of the association's Food Science Communicators

Senior Account Executive, PUBLIC COMMUNICATIONS INCORPORATED, Chicago, IL

●Oversaw the writing and production of a Fortune 500 company's annual report

●Managed media tours for a global pharmaceutical company

●Supervised a team generating media coverage for the American Academy of Pediatric Dentistry

●Coordinated a major press conference for the Food and Drug Administration's approval of Bristol- Myers Squibb's anticancer drug TAXOL

●Created, edited and distributed b-roll videos following major press conference announcements

TECHNICAL/COMPUTER SKILLS

●Salesforce

●MS Office, including Word, Excel, PowerPoint, Outlook

PROFESSIONAL AFFILIATIONS

Member, LOYOLA UNIVERSITY ALUMNI ASSOCIATION (CHICAGO)

VOLUNTEER

Volunteer, MICHIGAN CITY PUBLIC LIBRARY LITERACY PROGRAM 2010 – present

EDUCATION, TRAINING and CERTIFICATIONS

Bachelor’s, Organizational Communications, Loyola University, Chicago, IL

Healthcare HIPAA Compliance Training, SAP Litmos

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