Parth Patel

adg5cl@r.postjobfree.com, 267-***-****

SKILLS

Scrum • Amazon Web Services • SAFe/Agile • Jira • ServiceNow • Java • Git • Excel • MS Project

EXPERIENCE

Senior Product Manager/Agile Coach

L3Harris Corporation 12/2016 - Present

-Cross collaborated with marketing team to draft positioning documents for new client acquisitions of National-Air-Space voice-service ordering and monitoring application to lower risk of catastrophic air-travel events

-Founded the automated transaction validation/anti-fraud engine to complement the mainframe system for the Department of Treasury to verify payee’s money-wire remittance using microservices submitting data to financial-institution blacklist databases speeding up processes by 74%

-Allocated engineers to further improve transaction processing speeds by 12% using multithreaded and concurrent Java code executions

-Added remediation workflows for manual anti-fraud validation via synergy of ServiceNow Intelligent Ticket Routing Module, Oracle HCM HRIS, and LDAP+SSO integration to improve client-resolution speed by 34%

-Supported proactive anti-fraud checks using nightly chron scripts prior to manual remediation reducing costs by 12%

-Managed the development, requirements definition, and testing of 17 real time APIs and 34 microservices over a span of 4 months which brought forward the product launch by 6 months saving the company around $1 million in implementation cost

-Led end-to-end implementation and delivery of product expectations of the client and top management with a team of 20 engineers from Design, UI/UX, Frontend, Backend and Testing domains.

-Systematically managed tickets using GitLab and JIRA for about 8-10 user stories per day.

-Owned Agile SDLC for technical and business requirements definition and prioritization, creating user stories, acceptance criteria, improving UX/UI to maximize client engagement and performance

-Led simultaneous cross platform collaboration with 6 partner companies, where activities involved drafting detailed business and technical requirements and setting priorities, deciding on the user journey and experience, planning on communication mechanism for each party’s system and conducting data mapping sessions.

-Directed software engineers to deploy a voice-service ordering catalog website/portal on AWS using ECS containers for application code committed to AWS CodeCommit and deployed via automated CI/CD CodePipeline through CodeBuild

-Delegated developers to reduce risk by 20% through use of AWS Cloudformation to replicate IT infrastructure across all environments

-Created demo cases for engineers to integrate AWS IoT message broker with ServiceNow (SN) to add push messages for SN incident management module

-Coordinated with systems engineers to assess business value and costs of Commercial off the Shelf (COTS) applications to choose the synergized ServiceNow (SN) and Ericsson Enterprise Suite to capture Department of Transportation (DOT) contracts

-Negotiated conditions of software license purchases and professional services by leveraging internal connections to reduce capex and opex during program execution by ~34%

-Conducted monthly program review meetings to present EVMS metrics for mission support tasks, profit on sales quarterly forecasts, and discuss proactive mitigations of technical and cost risks overseen by task owners to improve networking service availability and mean time to restore by 7% and 16% respectively

-Ideated and implemented companywide process management improvements for software development practices which reduced development and testing inefficiencies by 40% and increased overall productivity.

-Led a team responsible for software infrastructures to use open source tools in order to customize dashboard designs and metrics as per customer requirements and reduce costs by upto $17K/annum

-Acted as a SN SME to communicate business and engineering requirements to the SN Engineers as well as the L3Harris team, and expedite creation of flows, workflows, SLAs and integration of open-source voice-services and IoT metrics dashboards into SN

-Led Scrum sessions as parts of ~40K bi-weekly/fail-fast SAFe sprints with engineers to adjust the scopes of projects as per team velocity and maximize the portfolio’s earned value

-Guided business users to provide wireframes of specific requirements to better define software engineering efforts by 84%

-Designated offshore resources to collect application IAM roles and tighten applications’ security tests as per standards and reduce Value at Risk by $22M

Product Manager/Scrum Master

L3Harris Corporation 12/2009 - 12/2016

-Managed appropriate Scrum sessions across agile teams to establish interdependencies and eliminate significant roadblocks.

-Organized and facilitated Scrum ceremonies/Cadence meetings, Sprint planning and retrospectives, Daily stand-ups, Reviews, Release planning, Product and sprint backlog grooming and Sprint demos

-Managed off-shore teams to accelerate service virtualization efforts as part of Bamboo build requirements by 66%

-Consolidated third party REST service payloads with Harris requirements for reusability with minimal overhead programming work

-Worked with product owners on creating user stories, populating a comprehensive Product Backlog and trained them to identify a minimal set of high priority items to be released and satisfy 100% of the customer requirements

-Delivered coaching to tech leads, developers, and testers on how to estimate story points, break down stories into tasks and keep track of their hours as per the EVMS approach to reduce budget and schedule variance by 49% and 72% respectively

-Brought in Agile best practices such as time-boxing, continuous integration, code/design reviews, transparency, accountability, product visioning, technical debt reduction, self-management, empowerment and role training resulting in realized velocity improvement of more than 100%

-Instructed business analysts in creating wireframes to communicate requirements to software developers on a technical level

-Wrote Agile FAQs, articles and success stories which were distributed via newsletters and posted on a SharePoint site to improve the Agile maturity level

Software Developer, Java

L3Harris Corporation 12/2009 - 12/2013

-Developed a REST API rules-engine to generate maintenance/field-service-event tickets for voice-services, weather-services, flight-path services associated with air-travel to mitigate risk of catastrophic events by 43% via quick service-restorations

-Segregated the rules-engine from a monolith to microservices architecture to create a CICD pipeline and >100% quicker software delivery

-Practiced extreme-programming to deliver service virtualization code such as unit-tests and security tests for edge-cases and core features to meet biweekly demo deadlines 100% of the time

-As Proof-of-Concepts (POCs) containerized tomcat app servers that queried SQL database for service status to remove all complexities associated with server-configurations for future UNIX deployments

-Conducted POC for REST API system orchestrations among COTS (commercial off-the-shelf) products such as Netboss real-time series network data (mb/s), InfluxDB time series database, Kapacitor data processor, and Grafana data visualizer to demonstrate value-add of scalable SaaS solutions

-Mapped vendor REST APIs to business requirements as part of trade studies to facilitate leadership’s decision for build vs. buy decisions

EDUCATION

Master, Corporate Investments and Risk Management

• Temple University

SAFe Program Consultant and Scrum Master Certifications

• SPC5, Scrum.org

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