Maria paz vega castro

Guachipelín, Escazú, San José, Costa Rica · 8488-8000 · adg5c2@r.postjobfree.com

Proactive, oriented, committed, creative and determined person. In search of continuous improvement. With experience in BackOffice.

WORK EXPIERIENCE

3RD JUNE 2019 – 11TH SEPTEMBER 2020

PURCHASING & ORDER ENTRY ANALYST, EMERSON

Purchasing representative with the following functions:

-In charge of sending orders to the plant for their manufacture.

-Delegate of the monitoring of materials until their final use.

Order entry executor with the following responsibilities:

-Careful review of the orders and documents required to enter the information in the system and subsequently send it to the purchasing department continuing the manufacturing of the items.

-Achievements-

Implementation of a questions and answers document (backlog).

In charge of the visual and virtual design department, with greater impact and motivation in the participation of collaborators.

september 2018 – may 2019

customer care & technical support, teleperformance aqua building

Technical support in the residential area of the United States: telephony, internet and TV cable, for AT&T.

-Achievements-

Top performance.

Recognition “Voice of the Customer” for the best customer service and follow up with the customers.

education

2020

TOEIC diploma, Academia europea

In progress.

2020

superior english diploma, academia europea

2018

general studies, uned

2017

high school diploma, colegio nuestra senora del pilar

knowledge

●Microsoft Office (Outlook, Teams, Excel, Word, PowerPoint…)

●Oracle (Betsy, CRMoD, CRM Cloud)

●Cisco Jabber Platform

References

●Asim Rivas 8639-1303 // Boss at Teleperformance

●Jorsue Solis 7135-6524 // Order Manager at Emerson

●Austin Salazar 6079-4857 // Order Manager at Emerson