EM

ELVA ROSA MURILLO

956-***-****

adg51j@r.postjobfree.com

**** ****** ******,

McAllen, TX 78504

PROFESSIONAL SUMMARY

Food Service professional and the face of the restaurant, proudly representing the brand when interacting with guests and arranging seats. Invite guests to the lounge while waiting for tables. Ensure a friendly and inviting environment, working hard to build customer loyalty.

Hardworking and knowledgeable food service professional experienced in [Type] settings. Able to thrive under pressure and assist numerous customers every day with skill and efficiency. Familiar with safe food preparation and handling techniques and ready to contribute abilities to support an expanding team.

Hardworking [Job Title] focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.

Dependable [Type] industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.

A hardworking and reliable [Job Title] focused on going above and beyond to support the team and serve customers. Trained in [Task] and offering top-notch [Skill] abilities. Motivated to continue to learn and grow as a [Type] professional.

Accomplished [Type] professional bringing proven expertise in [Industry] operations and practices. Manages activities with good understanding of current needs and future targets. Offers excellent project management and team leadership abilities.

Skilled team player with strong background in [Type] environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.

Organized [Job Title] bringing strengths in handling work independently and solving routine problems without oversight. Offers expertise in [Task] and [Task] and ability to quickly learn new processes.

Reliable, diligent and always looking for ways to streamline processes and better serve customers. Consistently promote guest satisfaction at every step by anticipating needs and supporting the food preparation and service teams. Smooth and diplomatic communication style with good conflict resolution abilities.

Motivated and customer service-oriented [Job Title] with expertise in engaging guests in casual, natural conversation. Maintain an inviting, orderly reception area. Adept at taking names for seating and showing guests to tables.

SKILLS

Tool and surface sanitation

Editorial management

Custody management

Customer complaint handling

Customer service excellence

Mentoring and training

Safety compliance monitoring

Experiment monitoring

Environment monitoring

Monitor code compliance

Monitor safety

Monitor safety procedures

Monitor system operations

Customs clearance management

Team performance monitoring

Customer needs assessments

EXPERIENCE

Host/ To go specialist/ certification trainer/and more, Olive Garden, Jun 1999 Current, McAllen, TX

Maintained smooth service by taking and preparing over [Number] orders each day.

Closed out daily cash register, counted totals and independently resolved any discrepancy.

Met needs of guests by listening to special requests and accommodating them accordingly.

Observed the dining room to monitor guest satisfaction and provided assistance when needed.

Trained new team members in the policies of the establishment, all menu items and strategies to successfully perform every task.

Set-up and cleared tables at peak times to seat patrons more quickly.

Maintained an even and orderly flow of guests from the reception area into the dining room or lounge, and informed customers of estimated wait times.

Mitigated risks by ensuring a sanitary environment and monitoring the serving of alcohol.

Informed guests about daily specials, new dishes, and changes in the menu.

Kept dining and serving areas presentable and well-stocked to meet any guest need.

Made guests feel welcome and happy even during busy periods with long wait times.

Seated guests, accounting for special requests and available seating.

Answered the phone to take delivery or pickup orders from callers.

Helped restaurant team by serving food, refilling beverages and bussing tables between customers.

Greeted guests and bade farewell to departing guests, presented menus, and announced the name of the server.

Managed communications between team members, customers and vendors to keep operations efficient and successful.

Worked with managers to address problems such as [Type] and [Type].

Satisfied customers by delivering speedy and expert service for all [Type] needs.

Lead teams through routine operations and unexpected challenges with strong decision-making skills and expert [Industry] knowledge.

Helped resolve problems such as [Type] and [Type] by carefully collecting information and developing knowledgeable solutions.

Protected business from unnecessary liability by carefully following security and safety standards.

Received and routed incoming mail, packages, and deliveries.

Guided visitors to staff members and business locations with warm, personable approach.

EDUCATION

Bachelor of Science, Business Management Dec 2020

Colorado Technical University Colorado Springs, Co

GPA [number].

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