Customer care, People oriented, Time management

Lynda Jackson Tsawey

Email:*********@*****.***

C/o Eric Tsawey, GHQ Records, Burma Camp

Tel. +233*********, +233*********

Professional summary

Skills

-Customer and Personal service -Active

listening.

-Administration and Management

-Time Management

-Consistently delivers first-rate service and fosters positive relationships with guests to promote customer loyalty.

-Friendly and courteous

-Willing to learn anything new

Experience

Executive lounge Agent

Kempinski Hotel, Accra Feb 2018 – July 2020

Telephone Operator/Guest Services

Kempinski Hotel Accra Sep.2015 - Feb 2018

Front desk attendant

Afia Beach Hotel Aug 2014 - 2015

Front Desk Attendant

Sun lodge Hotel-Accra Aug 2011

Waitress

Sunflower Chinese Restaurant-Accra March 2010

Sales assistant

Calvary Optical Centre-Accra Feb 2008-March 2009

Sales Executive

Vanguard Insurance Company-Accra Feb 2013-July 2013 Computer Processing Center Feb 2006

Teaching

Debeauvoiur Educational Complex July 2005-2006

Education

ABE/UK Human Resource/Business Management

Pentecost University College-Accra Aug 2011-Jun 2014 Diploma: Travel and Tourism

Global Institute of Aviation. Jan 2009-Jan 2010

Senior High Certificate Examination

Faith A/G Senior High School Aug 2001-April 2004

Certifications

Essential Front Office Kempinski Hotel, Gold Coast City, Accra Kempinski Guest Relation Experience

Computer Processing Centre Certificate

Foundation for Female Photo Journalists

Luxury Hospitality Standards

Discovery Local Experiences-Frontline Employees

Fundamental Kempinski Orientation

References

Rev. Solomon Akwasi Acquah

New Vision Ministries-Kumasi

+233*********

Dr M.H.A. Bolaji (PHD)

University for Development Studies

Lecturer and Vice Dean (WA campus)

+233*********

Mr. Kwame Akwaboah

Duty Manager

Kempinski Hotel, Gold Coast City, Accra

+233*********

Contact this candidate