SANAE EL KHANCHOUFI

Mob : +971*********

adg50i@r.postjobfree.com

OBJECTIVE

To contribute to the growth and success of the organization by utilizing my skills and experiences.

Personal Details

Nationality: Moroccan

Address: Sharjah,

Al Qassimiya District

Languages:

Arabic: Mother tongue

French: Fluent

English: Fluent

Strengths :

Self motivated, works in teams and solo.

Natural ability for networking/ contacts.

I go into details & I read that’s what makes me a step ahead of others.

Always striving to learn, discover new cultures.

Flexible with hours and available.

Ability to work well under pressure.

Strong analytical and reasoning skills.

Cultural and commercial sensitivity.

Computer Literacy:

Pack Microsoft Office

MS Outlook

MS Word

MS Excel

Power Point

Access

Internet

Education

2009-2010: English language certificate from ILC Centre in Morocco

2000-2001: DTS in Executive Secretary in IFIAG School

1997-2000: Licence in Sciences Economics : Option : Econometric

1996-1995: Baccalaureate in sciences Experimentales

Preparation of memory in subject: women and work, their development economics in Morocco.

Formation in insurance and skills of banks (36 hours)

Customer service agent in airport: DNATA

10/09/2012 to 10/12/2019:

To provide quality service to the customers at any designated area (check-in, gates transfer desk) in line with agreed service standards and standard operating procedures (SOP).

Ensure safety policy and security standards are applied to work area set by the company and local authorities

To plan and acct according to the briefing received from the supervisor or airline on various functions to be performed as per the required procedures for handling specific flights.

Health Educator: Care Direct Company

01/03/12 to 05/08/2012:

Collaborate with health specialists and civic groups to determine community health needs and the availability of services, and to develop goals for meeting needs.

Develop and present health education and promotion programs such as training workshops, conferences, and school or community presentations.

Develop operational plans and policies necessary to achieve health education objectives and services.

Develop, conduct, or coordinate health needs assessments and other public health surveys.

Prepare and distribute health education materials, including reports, bulletins, and visual aids such as films, videotapes, photographs, and posters.

Personal Assistant temporary: On time services

14/07/11 to 28/08/11 :

Receiving the office calls

Write formal letters both in Arabic and English

Arrange the Chairman Meetings and appointments.

Sending and receiving the couriers

Dealer :Swiss Gold DMCC in JLT DUBAI

2/05/11 to 30/06/11 :

Provide high level administrative support to the CEO

Following all news in the world and their effect on price of gold

Following all economics data in US, UK, euro Zone

Executive Secretary/ Commercial representative

2007/2010- DGR EQUIPEMENT. Morocco

Prospected both door to door and over the phone

Sales Negotiation &Monitoring of clients files

Word processing, Invoices, Delivery note, Filing

Dealing with transit

Import operation (bill of landing, Proforma invoice, swift)

In charge of office reception and telephone dispatch

Service after sale

Dealing with bank ( bank statement, service

comex, B/L )

Customer adviser/ recovery agent

2004/2007- Fondep. Morocco

Dealing with bank (deposit in bank, data storing)

Client consulting, Mailing evaluation

Recovery of money

Situation of unpaid and grant credit terms.

Stocktaking and stock management

Receptionist/ Clinic

2003/2004- Clinique Agdal. Morocco

Switch-board.

Fill document of patients, invoice.

Word processing.

Secretary / Association des Eleveurs Avicoles

2002/2003 Morocco

Dealing with phone.

Fill document of members.

Invoice.

Word Processing.

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