Customer Service/ call center/ receptionist

CURRICULUM VITAE

ZAHID IQBAL

Contact No. *******2

E-mail: ********@*****.***

Career objective;

To strive for a challenging job in a progressive organization, where I can contribute and build my professional career along with the growth of organization and to give the best of my qualification, experience and abilities. Personal Profile:

Date of Birth : 01.03.1988

Nationality : Bangladesh

Religion : Islam

Sex : Male

Educational Qualification

S.S.C.(EAST JURAIN HIGH SCHOOL. DHAKA/BANGLADESH)

H.S.C. (MAHEER DEGREE COLLAGE. DHAKA/BANGLADESH)

HOUSEKEEPING PROGRAME FROM BAISAN INSTITUTE OF HOSPITALITY MANAGEMENT IN 2008 .MANAMA,BAHRAIN

Languages Known

English (speaking, reading & writing)

Hindi (Speaking)

Arabic (Speaking)

Bangla (mother tongue)

CAREER HISTORY

Company: Grameen Telecom . Dhaka

Job role: cashier 2001 to 2003

Company: Bidyut stylish garments. Dhaka

Job role: junior accountant 2003 to 2004

Company: Meena super market

Job role: cashier cum salseman 2005 to2009

COMPANY:The Gulf Hotel, Bahrain Convention & Spa Job role: Desk coordinatorHousekeeping 2011 to 2013

COMPANY:The Gulf Hotel, Bahrain Convention & Spa Job role: Housekeeping supervisor 2013 to 2015

COMPANY:The Gulf Hotel, Bahrain Convention

Job role: AT YOUR SERVICE AGENT 2015 to 2018

COMPANY: The Gulf Hotel, Bahrain Convention & Spa Job role;RECEPTIONIST 2018 TO2019

COMPANY: The Gulf Hotel, Bahrain Convention & Spa

Job role: customer service acting supervisor from 2019 IT Knowledge

Familiar with: Ms Windows, Ms Office applications and Internet.

Familiar with: Touch Typing.

Familiar with: Hotel Opera

Teamwork

I appreciate the importance of Teamwork where I had worked in Gulf Hotel practice it in and Advertisements programme.

Participation in many workshops which improved my personality and working as a team.

Participation in many activities as Teamwork in our collage. Communication Skills

As an employee has led me to develop excellent customer services skills where communication is a core tool.

Successfully studying abroad and communicating in all life aspects using a foreign language.

Good presentation skills were gained from conducting presentations in front of large audiences consisting of lectures and students. Leadership

Participating and arranging social activities such as workshops and exhibitions enables me to gain good experience of leadership roles. Personal Skills

● I am a good communicator using Arabic language, also I can communicate by English and Indian languages as well.

Commitment & Problem Solving;

I consider myself as a highly committed person. Whatever was the situation I keep working to solve the problems that emerged until I find effective solutions. This has been shown during my educations as well as during my work experiences where there were many frustrating problems but I enjoy overcome these challenges with high confidence and self-motivation.

Declaration:

I declare that the above said details are true and correct to the best of my knowledge.

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