Sales Customer

Domenica Pace

862-***-**** E: adg4wo@r.postjobfree.com

Stanhope, NJ 07874

Dynamic Production Planner with success in supporting production operations and supply chain management. Highly adept and detail-oriented in developing production schedules, promoting operational efficiency, managing inventory and coordinating logistics. Proven history of managing complex production schedules aligned with sales forecasting and customer order deadlines. Expert in maintaining meticulous records to identify aspects needing improvement and develop solutions.

Supply Chain ManagementSupply chain distribution

Team collaborationsProduction and materials planning

Project ManagementContract Negotiation

Problem resolutionProcess improvement

Operational improvementMS Office

Relationship developmentProject organization

Research experienceQuality control

Data AnalysisReport creation

Scheduling

PRODUCTION PLANNER 02/2013 to CURRENT

Thorlabs Inc. Newton, NJ

Worked directly with production personnel to resolve production scheduling issues and conflicts.

Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.

Employed accurate forecasting to increase efficiency and reduce waste. Used Microsoft AX12. Into Microsoft Excel graphs to provide relevant information, evaluations and planning data for production.

Used AC12 into Excel XP to monitor and record production resources for all facets of product planning, development, manufacturing and sales. Customized SAP production planning and detailed scheduling tools to support factory production initiatives.

Reviewed components inventory stock and reordered to maintain supplies for production.

Worked with engineering, production and testing departments to implement corrective actions for missed milestones.

Presented updated order and production status reports to sales staff and management daily.

Monitored workload against supply base to assess capacity constraints and communicate potential risks and imbalances with stakeholders.

Developed, released and monitored daily schedules to foster on-time completion of finished products.

Developed production schedules according to deadlines for existing orders and sales forecasting.

Reviewed inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence. Created new production processes by analyzing current workflow and coordinating customer orders based on material availability and production capacity.

Planned and established production schedules and optimized control levels for diversified manufacturing operations.

Directed materials planning and team performance to support company initiatives and goals.

Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.

Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.

Gauged production progress to inform leaders of performance concerns. Input data in Microsoft AX12 to create updated status reports for quick reference of project progress and deadlines.

Worked with production supervisors and team members to understand supply needs and bring levels within desired tolerances.

Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.

BUYER 05/2009 to CURRENT

Thorlabs Inc. Newton, NJ

Maintained key item stock levels and wrote or expedited purchase orders. Oversaw and streamlined daily operations of purchasing department to maximize productivity and revenue.

Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.

Removed poor performing items from future buys.

Maintained focus and organization to regularly complete tasks with precision, timeliness and flexibility to accommodate fluctuating assignments and emerging business trends.

Met with suppliers to assess changes and determine proper courses of action.

Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.

Documented purchasing information in Microsoft AX12 to maintain detailed and accurate records.

Instituted advanced level of data reporting using Microsoft AX12 to develop purchasing strategies and identify buying trends.

Tracked inventory shipments and prepared spreadsheets detailing item information.

Negotiated pricing to determine best deal and save approximately 25% annually.

Recommended metrics for product availability, costs and delivery to advance business objectives.

Conferred with sales and purchasing to match customer preferences. Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.

Reviewed order updates to identify best practices aligned with corporate goals.

Managed vendor purchase order process including dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations. Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.

Reviewed proposals, qualified vendors and recommended optimal suppliers.

Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.

Developed and improved account relationships.

Computed and created purchase orders in Microsoft AX12 to monitor stock levels, verify purchase requisitions and expedite customer orders. Represented company at national and regional trade shows.

SALES ASSOCIATE 11/1998 to 05/2009

Thorlabs Inc. Newton, NJ

Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.

Tracked stock using company inventory management software. Trained and developed new sales team associates in products, selling techniques and company procedures.

Maintained records related to sales, returns and inventory availability. Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications. Engaged with customers to effectively build rapport and lasting relationships.

Completed orders through Type system and organized product deliveries to meet customer timetables.

Delivered high level of assistance by locating products and checking store system for merchandise at other sites.

Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.

Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.

Worked with sales team to collaboratively reach targets, consistently

meeting or exceeding personal quotas.

Solved customer challenges by offering relevant products and services.

EDUCATION Sociology Science And Human Relations Caldwell University, Caldwell, NJ

Associate of Baccalaureate Studies Social Law 05/2004

Sussex County Community College, Newton, NJ

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