MOSTAFA SAFWAT IBRAHIM

OBJECTIVES

Experienced technology consultant and “Visiting Professor in Nile University” with over twenty years of experience. Started my career from Software development, DBA and IT administration (OS, Network, DB), datacenter operation management, Total Solution Architect, IT project management (e.g. ERP implementation (SAP, Oracle)) and ending with wide range of business analysis and development experiences (Education, Retail, Banking, Healthcare, Justice etc).

Career History

Operations Manager PiTechnologies

Jan/2017 – to date

Operation Management Responsibilities

Managing Daily operation for the group as the group owns 3 companies, each has its own strategy and goals.

Ensures that all the group operations are running smoothly serving the business goals.

Provide cash flow management and follow up on collection teams per each company.

Handle critical issues with running projects and support project managers in each company.

Align between teams (internal and external) for managing development project.

Managing turnkey solutions from end-to-end. (Infrastructure layer & Application Layer)

Analyze business requirements and propose technology solutions as per customer needs and according to business requirements.

Managing development process and implementation on customer side.

Manage support department, which is responsible for advice, train, and support existing customers.

Technical Management responsibilities

Providing technical consultancy, Account Management, Presales activities for the following

Infrastructure (Data Center preparation networking passive / Active, Storage, Servers…etc.).

Design Cloud Datacenter, virtualization implementation (Hyper V, VMware).

Providing datacenter operations.

Consultation services for Enterprise systems (SAP, Oracle, and Microsoft).

ERP system for medium and large enterprises.

POS systems for restaurants / retail.

Manufacturing management systems.

Healthcare Management system.

Hotel Reservation system.

Achievements

1.Managing delivery and implementation for MOCO-SPORT online platform for managing kids and teenagers vacation time

2.Managing delivery and implementation for SRCA (Saudi Red Crescent Authority) Mobile Apps for internal admin communication and messaging

3.Managing implementation and delivery for auditing and internal document system for Egyptian River Transport Authority

4.Implementation and delivery for AMAN system (Automatic Mal-function analysis for safety critical system )

Group Infra Structure Director Integrated Diagnostic Holding (IDH) Jan/2016 – to Jan/2017

Responsibilities

Cooperate with the CIO in creating IT strategic plan and aligning it to the business strategic plan.

Planning and controlling the budget of IT infrastructure sector.

Creating IT Infrastructure projects portfolio.

Creating and implementing all IT related policies.

Planning and managing all IT resources for the corporate.

Manage all infrastructure teams

oDatacenter operations team

oSystems team.

oNetwork team.

Directly manage and Supervise Data Security department.

oEstablishing IDH IT security infrastructure according to health care security standards.

oSupervising creation and implementation of all security policies.

Directly manage Group IT Operations support department.

oHQs IT operations support.

o382 branches IT operations support (7 days a week)

Achievements

1.Consolidate all group three data centers in one main data center. Migrating infrastructure applications/ business applications and HW to the main Data Center.

2.Renovating group main Data Center while operation with 0% down time.

a.Change Datacenter electrical infrastructure.

b.Change Data Center raised floor.

3.Manage migration project for SAP DB to SAP HANA (Infra structure requirements).

4.Redesign Infrastructure and data security according to the health care regulation and fix 60% of existing vulnerabilities.

5.Get ownership of main business application by decrypting database procedures and securing all business data through database tuning and creating backup policy per each database according to business requirements.

6.Change connectivity service provider by contracting Vodafone to provide the service to all 300 branches and group HQs.

7.Set operations rules and escalation policies for support department, which increases branches uptime, availability and customer serviceability. This directly increases ROI.

8.Create business continuity plan including all backup policies and plan for DR site.

Deputy CIO (IT Sector) Egypt National Post Jan / 2014- Dec / 2015

Responsibilities

Implementing the strategic plan for the IT sector.

Planning the budget of the IT infrastructure sector.

Manage directly or manage the managers of all infrastructure projects.

Directly manage and Supervising Data Security department.

oRedesign ENPO IT security infrastructure.

oEstablishing daily operation tasks for the security department.

oSupervising implementation of security policies.

Restructuring the technological infrastructure for Egypt Post, including Network, Security, Hardware, Light current, Applications and human resources.

Managing Core IT Projects

oManagement and Monitoring ENPO IT environment project.

oENPO datacenter consolidation project.

oENPO “disaster recovery site” project.

oENPP ERP implementation based on SAP, directly supervising SAP system basis team.

Achievements

1.Finished High availability configuration and testing for ENPO core banking applications.

2.Finished modifying and implementing new network design for ENPO core banking applications.

3.Finished transporting FAWRY service from Ramsis DC to Smart DC.

4.Finished full Client Copy for SAP Applications.

5.Modifying new Smart Village main Datacenter design.

6.Study Maadi datacenter capacity and request specific modifications to make it ready to host new projects.

DEPARTMENT MANAGER *MCIT 2008 - 2014

Project Management & Solution Architect

Managing projects for more than 21 government bodies and entities providing *MCIT full project management services

Over 21 project management experience gained (acquired different job roles from technical solution designer going through technical project manager and reaching to project manager) in different business sectors (Banking, Healthcare, Justice,..etc)

Managing all phases of PM services

oResearch (Business analysis, financial statements, SWOT analysis)

oDesign ( creating business units, constructing modules, flowcharts & algorithms)

oProposal (fund raising, project proposal reports and presentations, project twining )

oPlanning (business strategy, operational function plans & recommendations)

oBuild (procurement RFPs, technical and financial requirement requests for bids, participated in technical evaluation of tenders, resource allocation, service outsourcing, new staff hiring)

oOperate & implementation ( operational trial and error test, )

oTransfer (train staff, create module manuals and guidelines)

Team leader for a unit of up to 14 technical engineers.

Cross-departmental leadership for Network, security, system Administration & software engineers.

Leading teams in solution design, solution development, and problem solving.

Project managing regional spread of 11 African countries.

Project managing on a regional spread of 28 governorate

International project coordination & cooperation

Project coordination with India for telemedicine diagnosis and tutoring.

Project cooperation with South Africa for

Coordinated between international outsourced businesses & the Egyptian government

IT solutions development, consultation and analysis

Consultation for Linux, windows, Database(Oracle, DB2, MS SQL)

Analyzing and advising storage needs for all projects lead by MCIT.

Problems solving

*MCIT : Ministry of communications and information technology in Egypt

DATA CENTER OPERATION MANAGER - OPERATION DEPARTMENT MCIT 3yrs

Keep MCIT DC operating 24/7.

Manage the center’s daily tasks; OS, DB, apps, HW checking, storage management

Manage resources allocation & archiving backups.

Supervising technical functions in the implementation phase for all projects hosted in MCIT.

Projects implemented & operated by the data center team I managed included:

o“AfriNec”

o“ WHOIS”

o“EternalEgypt” (www.eternalegypt.org)

SENIOR SYSTEMS ENGINEER AMERICANA 2000 – 2004

Alexandria branch systems operations management

Database design, development and administration

Research employee IT requirements and develop the applications to satisfy their task needs

Analysis of daily systems performance including database and network performance and generate results report to HQ.

Network administrator.

Database Administrator (Oracle database).

Solve user problems (network, PCs and printers).

ERP systems developer (including creating new required forms & reports needed)

SALES ENGINEER PLANET INFORMATION SYSTEM co. 1999 – 2000

Responsible of marketing and sales for the tailored ERP system. Business development as the company was trying to get good market in the IT services like training, Providing total solutions.

Consultation Experience

PROFESSOR at NILE UNIVERSITY Current

Teaching system analysis and design

BUSINESS DEVELOPMENT TECHNICAL CONSULTANT HOT SOFT 3years

Developing new line of business the company can provide for the market in order not to be limited in software development. Moreover, providing leadership and close technical consultation in the process of business analysis and guide the software designers and developers to develop different types of applications satisfying customer needs.

EDUCATION

M.Sc. Management of technology Nile University 2009 (Very good)

Bachelor of Computer engineering Arab Academy for Science & Technology 1999 (Excellent with honors)

TRAINING & CERTIFICATION

PMP (PMI) 2012

ITIL foundation 2010

SANS (security foundation) 2010

AIX administration 2009

HP- UX advanced for UNIX administrators 2008

Red Hat Linux (RHCE) 2006

HP SAN (EVA) 2005

MCSA 2001

Oracle Master Developer (8i) 2000

CCNA 2000

SKILLS

Soft skills

Teamwork, Time & Stress management, Recourse & fund allocation, Interrelations and emotional intelligence, Effective report production & Creative thinking.

Managerial

Enhanced leadership and management knowledge and skills, through the Master of Science in Management of Technology degree and ITIL foundation certification. Ability to build and manage teamwork on site and remotely. Work effectively with all managerial levels.

Project Management, skills as Project proposal, finance & budget planning, risk mitigation, team building, operations & following up.

Technical

Software Programming

oPHP

oPython (basic)

oProgramming (C/C++)

oVisual basic 6

oHTML & FrontPage

oAngular2

Data Base Systems

oSystems analysis.

oOracle database & Oracle 8i.

oReports & forms building developer 6i.

oSQL and PL/SQL.

oMicrosoft SQL Administration.

oDB2 Administration.

oMicrosoft Access (97, 2000, XP & 2003)

Total system design

oFull Datacenter design.

oExperience in technology selection to maintain better ROI.

oStudy and Analyze existing IT systems then offer a better design if available.

oStudy business cycles to be able to offer the best suitable IT solution for the business.

Systems and administration

oLinux (RED Hat 2.1, 3, 4)

oSuse

oMandriva

oHP – UX advanced UNIX administration

oWindows NT, 2000, 2008

Storage:

oSAN management (HP storage full track)

oStorage boxes (EMC, IBM, NetApp)

oMedia Storage boxes (Isilon, DDN)

Network infrastructure

oGood Knowledge about core switches, edge switches, routers.

oLAN/WAN Design.

Security infrastructure

oGood Knowledge about Firewalls, IPS, IDS

oGood Knowledge about Datacenter physical security.

Language

oArabic & English fluent

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