Social Media Employee Relations

MUHAMMAD UMAIR KHAN

Mobille: 209-***-****

Email: *******@*****.***

Experienced and goal oriented professional with more than 6 years of diversified work experience in the field of HR and marketing with emphasis on recruitment, compensation & benefits, employee relations, performance management, social media marketing and customer retention. I seek a competitive and challenging environment where i can serve the organization and establish a career for myself.

HUMAN RESOURCE MANAGEMENT PROFILE

PERFORMANCE MANAGEMENT RECRUITMENT & SELECTION TRAINING & DEVELOPMENT COMPENSATION & BENEFITS ORGANIZATIONAL DEVELOPMENT

WORK EXPERIENCE:

CHUNKLABS JUNE 2017 TO AUGUST 2019

HR AND SOCIAL MEDIA MANAGER

Developed and maintained relationship with employment agencies & other recruitment sources.

Made turnover report on monthly basis and suggested strategies to overcome employee turnover.

Tracked staff movement, vacancies and ensured vacancies are filled within stipulated time using the most effective and cost efficient method and sources.

Initiated and participated in the selection process to select the most suitable candidates for all vacant positions.

Formulated policies related to people management, attraction and development to build a positive and performance-oriented culture in the company.

Trained, coached, monitored and motivated team members in their job responsibilities to ensure better performance

Developed and implemented HR policies, programs, and procedures in order to ensure regulatory compliance & maximize organization effectiveness.

Assisted in organizing training and development programs as deemed appropriate for meeting the needs of the employees and the company

Ensured smooth processing of employee bonuses

Assisting the top management in refining HR policies/functions

CHUNKLABS FEB 2016 TO MAY 2017

HR AND SOCIAL MEDIA SPECIALIST

Giving orientation to the new employees

Assisting the top management in recruitment activities

Maintain personal records/files of the employees

Managing digital media platforms

Relationship management and client correspondence regarding social media and search engine optimization

Content planning for social media postings

Observing HR objectives, budget and employee programs in office for maximizing productivity & morale.

Recruited staff which includes creating and developing job descriptions, providing support in preparing advertisements, short-listing the candidates for interviews

Identified training needs, monitored and advised on appropriate training programs for the teachers.

Formulated policies related to people management, attraction, deployment and development to build a positive and performance-oriented culture in the company.

Timely submission of reports/recommendations/suggestions etc. To finance department for renewal/enhancement of employee benefits.

SKY SOLUTIONS JULY 2015 TO JULY 2019

SOCIAL MEDIA CONSULTANT

Handling the social media channels

Running advertisements on Facebook and Google

Designing budget for social media ad campaigns and Google ad words campaigns

Monthly social media calendars, analysis & feedback reports

Designing social media strategies to achieve marketing targets

Managing, creating and publishing original, high-quality content on social platforms

Brand development and managing website traffic

Increased company’s online content reach by 150 %

Assisting top management in developing brand awareness strategies

Reviewed, updated and maintained proper filing of different forms, letters etc.

Facilitating the recruitment process by advertising the job openings on social media and responding to job queries

Doing the competitor analysis on biweekly basis to keep track of how the competitors are marketing on social media channels

Training new employees regarding the use of social media marketing

CAREER PAKISTAN SEP 2013 TO JUNE 2015

SENIOR RECRUITMENT SPECIALIST

Career Pakistan is a part of the CP group, which is universally recognized as a leading worldwide executive search (head hunter) company. Career Pakistan is headhunter/recruiter for 150+ prestigious organizations in 15+ countries. My main duties were to:

Developing search criteria for positions

Executive search (headhunting)

Extensive experience working on manager and above level positions in different functions

Executed searches for multinational companies in various sectors each having specific requirements

Candidate identification for positions in various sectors at different levels of seniority

Maintenance of candidate databases for priority candidates

Talent mapping for profiles and delivering candidates to the organization on time

Built, organized, and maintained a function-wise & industry-wise consolidated candidates’ pool

Maintained relationships with reputable universities regarding placements

Job-descriptions (JD) making

Screening of resumes according to job descriptions and follow up with shortlisted candidates

Managing recruitment of internal staff

Staff coaching and mentoring

Staff training

Screened, selected and trained team according to newly designed policies and recruitment methods

Utilized professional/social networking websites, such as LinkedIn and Facebook, to market job opportunities

Proactively planned candidate sourcing opportunities through several channels such as networking, referrals, direct mail, mass mail, groups/pages and online forums

Leading employee engagement activities

Maintaining relationships with employees at all levels of the organization

Project management and critical follow up to ensure 100% compliance of deadlines

Managed company’s social media presence on Facebook and Instagram

Developed content to engage audience on social media platforms and increasing company’s social media reach.

INTERNSHIPS

Intern at Bank Alfalah limited (2011)

Intern at Soneri Bank limited (2012)

EDUCATION

UNIVERSITY OF ENGINEERING AND TECHNOLOGY, TAXILA PAKISTAN

BACHELOR OF BUSINESS ADMINISTRATION (BBA HONORS)

2009 TO 2013

FAZAIA DEGREE COLLEGE, PAC KAMRA PAKISTAN

HIGHER SECONDARY SCHOOL CERTIFICATE (HSSC)

2006 TO 2008

FAZAIA DEGREE COLLEGE, PAC KAMRA PAKISTAN

SECONDARY SCHOOL CERTIFICATE (SSC)

2004 TO 2006

ACHIVEMENTS/HONORS/AWARDS

Completed the BBA honors degree with the 3rd highest CGPA in the batch

Got distinction and merit scholarship for 5 out of 8 semesters at university

Elected president entrepreneurship society

Executive member at thinkers forum

Quickest to complete the job probation period to get permanent job

Consistently ranked as a bi-monthly “top performer” for executive search work at Career Pakistan. I was ranked as the top performer of the month for 14 months out of the 22 months during the time i worked there.

Rewarded by performance-based promotions from associate to senior recruitment executive within eight months and from that to specialist level in just six months.

Successfully placed 50+ candidates for senior level positions in top local and foreign organization

Successfully recruited 100+ freelancers for different international projects on 3rd party contracts.

Increased the social media traffic for Sky Solutions by 200 % and increased the content reach by 150 %

Almost doubled the traffic for Career Pakistan Facebook page and earlier their content reach was very low. I increased to their content reach to 1900-2000 views per job posting on Facebook.

Received performance based increments in 2013,2014,2015,2017,2018 by Career Pakistan and chunk labs

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