Health Customer Service
Resume:
Dear Sir/Madam
I hereby wish to apply for a position at your company, I have good communication skills and have the ability to work independently as well as in a team. I am a very ambitious, highly motivated and I am willing and able to adapt easily to new challenges. I am a diligent worker and take pride in my work therefore I am sure I can make a positive contribution to this position and to any establishment. With great confidence, I am able to mention that I have the experience, the competency as well as the personality requirements to make a very good Leader at your company. I hope that my application will reach your favorable consideration and thanking you for your time taken to read this letter. Yours sincerely
Alida Petersen
PERSONAL DETAILS
Full Name:
Alida Petersen
Address:
112 Vygekraal, Road.
Primrose Park Athlone, 7764
Telephone:
E-Mail: adg4sn@r.postjobfree.com
ID Number:
811-***-**** 089
Languages:
English (Speak, Read and Write) Afrikaans (Speak, Read and Write) EDUCATION AND QUALIFICATIONS
Institute
Qualification
Subjects
Year
Rylands S.S.S
Junior
Certificate
Afrikaans, English,Accounting,History,
Geography,Biology
1997
OTHER SKILLS AND COURSES OBTAINED:
Graduate School Secretarial Course 1998
COMPUTER LITERACY:
MS Excel
MS Word
MS Outlook
Power Point
Internet & E-mail
Exact Dental System
Company Position From To Reason for
Leaving
Plumstead Dental
Care
Medscheme
Receptionist
Reception duties as in
filling,checking invoices,loading
patients on the exact
system.meeting and greeting
patients and ensuring the front
desk is neat and tidy.
Customer Service Consultant
Answering of telephone. Handling
queries of Bonitas and liberty
health members,regarding unpaid
claims sending of tax certificate,
membership certificates and
confirming of available benefits and
assisting where possible.First call
resolution and taking ownershipis
key when assisting the caller.
01/04/2018
October 2016
Current
July 2017
Resigned
Contract expired
Liberty Health
C.F.S
Virgin Active
Customer Services Consultant
Duties Included:
Answering of telephone. Handling
queries of Spectramed and liberty
health members and providers
regarding unpaid claims sending of
tax certificate, membership
certificates and confirming of
available benefits and assisting
where possible.
Duties Included :
Achieving all targets set out on
Woolworths Debit & Credit
Mandate
Debt Collector
Duties Included:
Ensuring that all members arrears
on contracts are up to
date.Achieving set targets on
monthly basis
March 2010
June 2007
August 2006
31 July 2016
February
2008
May 2007
Retrenched
Contract expired
Resigned
Anthony
Richards
Debt Collector
Duties Included:
Collection on outstanding debtors
for Foschini,Homechoice
Edgars,Standard Bank.Achieving
mandate targets on a monthly
basis
June 2002
August 2005
Resigned
Sterkinor
Catering Cashier
Duties Included:
Customer liason
Telephone bookings
September
2000
June 2002
Better Prospects
WORK EXPERIENCE
REFERENCES:
C.F.S
Patricia Walsh 021-***-****
ARA ATTORNEYS
Sharon Mc Donald
VIRGIN ACTIVE
Ronelle Van Loggenberg
LIBERTY HEALTH
Sammy Kotsi
PLUMSTEAD DENTAL CARE
Dr Najeela Gallie
Contact this candidate