RESUME

KIRAN KUMAR.MUVVALA

No: * P.V. Achari Street, Zamin Pallavaram, Chennai 600 005

Contact: +91-988**-*****, 91-801*******

adg4p4@r.postjobfree.com

Career Objective:

Active team Player with high calibre and willingness to put in enormous efforts. A highly disciplined Self starter and able to manage multiple Tasks 8 years of good experience in Supply Chain Business Process, Invoice process A self-starter with clear understanding of the business needs and having tactical problem solving approaches part of the team that excels in work towards the growth of the organization.

Professional Experience:

Worked as a Procurement Analyst in Accenture Services (P) Ltd from 2016 Nov to August 2020.

Creating & Validating Catalogue PO s and General PO s for the Microsoft Employees based on their request in My Order

Sourcing correct vendor and closely monitoring with vendor to deliver the kits on time

Having knowledge in end to end process of Procurement.

Ensure that the agreed SLAs are met and Knowledge & in Order Management / Logistics.

Incident Management - Analyze the tickets and escalate the concerns for the successful and rapid delivery.

Collating the billing details to ensure client is billed to the net amount.

We are follow up with CRM tool ticket and follow up the purchase orders.

Handle daily bases call with clients & Build good rapport with the Suppliers.

Risk Analysis Performing pre-validation record checks to arrest issues.

Problem solving to the requestor through CIM& Skype tool & Team handling and explain KT to the colleagues.

Validate the PO SAP failure and resolving and Supported to the team for new idea generation.

Handle daily bases call with PO Owner & Respond to Supplier with payment remarks within 48hours Responsible for SLA review.

Ageing to tickets analysis & reporting daily production. Allocating & reporting handling escalations, performing quarterly. Overview invoicing and sent the status for payment followups to requestors.

Maintenance of Project plans and 3X3 project Dashboard on weekly basis

Prepare and update various sales orders through appropriate CRM tool ticket system and provide update on all purchase orders.

Investigating slow approvals in MS Invoice, MS Market & CIM tool.

Professional Experience:

Working as a Senior Process Executive in Redington GULF FZE India Branch (Business Support Operations) from 2015 Sept to 2016 May.

Work Profile:

Punching purchase orders in SAP and placing the orders to vendor as per the customer request to achieve the target and Follow up the sales teams for order processing.

Tracking the shipment from the Vendor to Warehouse and also tracking the original documents for clearing the shipment.

Countries handling: UAE, KSA, Qatar, Kuwait and EA and WA Africa

Responsible for processing Intercompany Purchase Orders (ICPO) with TAT from UAE to Africa

Closely interact with Forwarder & Warehouse Operations for complete control on shipments

Work closely with various business teams within Fortinet including but limited to technical Support.

Reviews, monitor, and maintains purchase orders until they are closed.

Extensive interaction with Client via phone and email and explain order value and shipment status

Tracking the shipments and do regular follow-ups with the vendor and the freight forwarders are the most hardest parts of the job

Assist Finance in resolving invoice discrepancies.

Resolve internal and external support requests and issues. maintain client relationship management.

interacting with different peoples vendor, freight forwarder, logistics will help to learn many things and daily something is there to learn.

Perform routine follow up calls as per renewal Purchase Orders and New PO S Continued follow up with

Vendors and Product managers.

Vendor Part, PO, GRN creation and master data maintain in SAP.

Prepare order reports on everyday basis and manage all shipment and respond to all inquiries for all status order and resolve all customer issues and prepare efficient schedule for projects.

.Professional Experience:

Worked as a Level-3 IT Associate Business support in Ingram Micro India Limited (Supply Chain Management,) Pre Sales from March 2012 to September 2013.

Organization : Ingram Micro India Limited (Leading Global Fortune Company (IT Distribution)

Team Size : 07

Tools : E.R.P & Cluster

Work Profile:

Loading orders in vendor site within TAT & 0% Error for Microsoft, Adobe, Business Objects, Mcafee, Fortinet, Red Hat.

Handling Buying Activities for Microsoft, Mcafee, Business objects

Software products Orders Loading and Query Processing, Backend support sales orders

Respond to queries with accurate, timely information and deliver a high level of customer satisfaction and reply the Vendor Mails and Taking care of Query Section

Coordination with customers for executing orders and Contract negotiations

Work with sales provide pre sales support Worked with the sales team automate and optimize all processes in the sales cycle.

Provide new updates with the team on a regular basis

Ability to anticipate and respond to problems and to ability to multi tasks

Vendor Development, Procurement & IT Asset Management for IT Hardware & Software Products and strong knowledge in Sales back Office & Sales Coordination.

Discussed & Released purchase orders for required materials.

Resolve Customer Issues and Streamline Sales Process, Negotiate favorable Customer payment terms.

Coordinated with product Sales Team for various new product releases

Professional Experience:

Worked as a Senior Process Executive-Data in Cognizant Technology Solutions (Health Insurance & IT Products Sales Support) from 2009 April 2009 to March 2012.

JOB Description:

Organization : Cognizant Technology Solutions.

Client : Assurant

Team Size : 10

Tools : Citrix

Work Profile:

Co-ordinating with Various Transactions category the request from the Client.

Maintain the Order Management and Gathered appropriate documentation

Handling Enquiries from Sales Team on invoice and payments

Responsible for co-coordinating a team consisting of service

Introducing new vendors for healthy competition and on time for delivery at the right time to the right Customer and right Price.

Respond to queries with accurate, timely information and deliver a high level of customer satisfaction and reply the Vendor Mails and Taking care of Query Section Gathered appropriate documentation

Generating and updating the weekly and monthly production reports of the team send the reports to the Team and Team Leader.

Provide New Updates with Team on a Regular Basis.

Maintain the Time to Market (TAT) and Quality SLAs to enable the client to meet their customer service objectives.

Technical skills:

ETL Tool : Data stage- 7.5 px2.

Database : Oracle9i, MS-Access

Packages : SAP MM

Graphics : Adobe Page Maker 6.5, Photo shop, MS-Office

Web based Application : S.E.O., Internet Concepts

Achievements:

Won Best Performer award for a quarter of OPEL AND WOW Award Winner in Cognizant Technology Solutions towards dedication of work.

Academic Profile:

Achieved Master s Degree in Marketing & Systems from V.RS. & Y.R.N. College, Chirala in the year 2007.

Achieved Bachelor of Commerce in Computer Applications from Acharya Nagarjuna University in the year 2005.

10+2 from Board of Intermediate Education, A.P in the year 2001.

Board of Secondary Education A.P. in the year 1999.

Personal Attributes:

Easily adjustable nature in group

Good communication & Bold, Cool minded

Personal Profile:

Date of birth : 17-10-1984

Marital Status : Married.

Languages Known : English, Telugu, Hindi and Tamil

Areas of Interest : Surfing Internet, Playing Cricket & Listening music.

Permanent Address : 29/1/32, Gurramvari Street

Gandhi Road, Ongole- 523 001

Declaration:-

I hereby declare that the above mentioned information is true to the best of my knowledge and belief.

Place: Chennai

Date: (KIRAN KUMAR. M)

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