CURRICULUM VITAE

NAMRATA BISHT

Mobile No.: +91-987*******

E-Mail: adg4m7@r.postjobfree.com

KEY ACCOUNT MANAGEMENT LOGISTICS & SUPPLY CHAIN MANAGEMENT CUSTOMER

SERVICE OPERATIONS

ABRIDGMENT

An effective communicator with excellent interpersonal skills

Proactive learner with a flair for adopting emerging & addressing industry requirements to achieve organisational

objectives & profitability norms

Possess exceptional team spirit thereby helping in easy achievement of organisational and personal goals

WORK EXPERIENCE

• Company Name: Metropolis logistics Pvt Ltd.,

Designation: Key Account Manager (Jan 2020– Present)

• Company Name: Samaprk India Logistics Pvt Ltd. Faridabad, Haryana

Designation: Customer Support Excecutive/Key Account Manager (Sep 2017 – Jan 2020)

Job Description:-

Responsible for increasing business by maintaining relationships with the existing clients.

Successfully handled a portfolio of Shahi Exports & Richa Global, Medicines Clients, Deepak Fasteners.

Taking care of receivable part of customers assigned in portfolio.

Responsible for payment settlement of customers.

Preparing business reports for reviews with customer and internal teams.

Interacting with internal team to complete shipments on given deadline.

Ensuring customer satisfaction and acting as one stop solution for assigned clientele

Taking care of billing part and bill submission to assigned customers.

Working with operations team to ensure efficiency in business operations and 100 % accuracy in

inventory.

Preparing various KPI as per customer’s requirement to improve efficiency.

Analysing current trends and issues in operations, proactively recommending solutions.

Responsible for preparing various MIS reports as per customer requirement.

ACADEMIA

BCA Maharishi Dayanand University, Rohtak 2017

SSC Uttarakhand Board 2010

HSC Uttarakhand Board 2012

SKILLS & INTERESTS

Client servicing, generating revenue from existing client.

Managed clientele of various industries

Client requirement analysis and presenting solution accordingly.

Ability to work in a team structure.

Capable to Plan, Organize and Prioritize Work

Goal oriented: results achiever, Meeting deadlines.

SOFTWARE SKILLS

• Excellent knowledge of system including MS Word, MS Excel, MS PowerPoint and professional with

preparing reports.

• Well versed in using mail and online process.

• Professionally worked on TMS.

PERSONAL DOSSIER

Date of Birth: 22- June-1996

Fathers’ Name: Mr. Ramesh Singh Bisht

Contact Number: +91-987*******

Current Address: H .No-540, Sector-19 Faridabad-121002

Nationality: Indian

Languages Known: English &Hindi

Date: Place: Signature:

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