MOHAMMED SHAWKY ABD ELMONEM

Alexandria .Egypt

Mobile No: 012******** 012********

034115292

Email: adg4jj@r.postjobfree.com

CAREER OBJECTIVES

Seeking a challenging position with a progressive organization that will effectively utilize my knowledge and expertise, where I can grow with the organization and prove to be an asset for its effective functioning, be a team player for the achievement of organizational goals and its success.

PERSONAL ATTRIBUTES

Communication Skills

Perform well under pressure

Mature, Positive and professional attitude

Identify and solved problems to satisfaction of all concerned

Open to new ideas and work well with others

Dependable and Trustworthy

Responsible, Competitive, Flexible and can work under minimum supervision

EDUCATIONAL ATTAINMENT

COURSE : ACCOUNTING DEPARTMENT / ENGLISH SECTION

UNIVERSITY : FACULTY OF COMMERCE / ALEXANDRIA UNIVERSITY

YEAR : 2010

WORKING EXPERIENCE

FCY CASHIER • 3RD - IN - CHARGE

AL ANSARI EXCHANGE LLC • dubai uae AUGUST 2015 – present

Duties and responsibilities:

Buying and selling of foreign currencies.

Monitors daily market rate and decide the buying and selling rate for each currency to attract new customers, retain existing customers and ensuring maximum profitability for the company.

Monitors rate and on-line tool to forecast currency rate to avoid possible losses and ensure maximum profit.

Attends to all telephone calls from internal and external customers.

Provides Demand Drafts, Telex Transfers, Western Union Send and receive, Credit Card payments, National Bonds applications, Cash Advancements and other on-line remittances

Ensuring that local and foreign currency cash are readily available for branch operations

Train new staffs and supervise them as needed

Maintain higher standards in customer care

Amends transactions as required

Closing branch and tallying total income of the branch as per system

COMPANY : APPAREL GROUP NINEWEST dubai uae

POSITION : SENIOR SALES ASSOCIATE

YEAR : 21/7/2013 TILL 21/7/2015

Duties and responsibilities:

Follow the GOLDEN RULE of selling – greeting, asking, listening, advising reassuring and thanking the customers.

Provide the highest standards of customer service by demonstrating excellent knowledge of products and services.

Ensure awareness and vigilance at all times of security in the store without any negligence.

Ensure the highest standards of merchandising and housekeeping are maintained in store at all times.

Ensuring proving help and support to the VM team,

Ensure that all the sections are neat and clean and all the items correctly priced.

Ensure that the Retail Operation Manual is followed in full.

Ensure updated Product knowledge and usage of the knowledge in Customer Service.

COMPANY : KFC IN EGYPT

POSITION : ASSISTANT MANAGER

YEAR : 2012 - 2013

Duties and responsibilities:

Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness

Consistently monitor product and labor costs to remain within goals

Solicit guest feedback to understand the needs and wants of customers

Train and coach staff on guest services principles and practices

Follow the Silo Restaurant policies and procedures, including those for cash handing and safety/security

Monitor and maintain the Micros POS System

Assist in new menu implementation

Develop and implement creative solutions to areas of improvement

Assist in conducting staff and daily pre-shift meetings

Assist in any areas of the restaurant when staffing constraints require.

COMPANY : ADIDAS IN EGYPT

POSITION : ASSISTANT MANAGER

YEAR : 2010 - 2012

Duties and responsibilities:

Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.

Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.

Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt.

Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.

Promotes sales by demonstrating merchandise and products to customers.

Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.

PERSONAL INFORMATION

NATIONALITY : EGYPTIAN

DATE OF BIRTH : 25-07-1988

MARITAL STATE : SINGLE

RELIGION : ISLAM

LANGUAGE : ARABIC & ENGLISH

I hereby certify that the above information mention is true and correct to the best of my knowledge and belief. I will be happy to be part of your growing company.

MOHAMMED SHAWKY ABD ELMONEM Applicant

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