Kenneth Snyder

Harrisburg, PA ***** 717-***-**** adg4jd@r.postjobfree.com

CERTIFICATIONS

● Certified CompTIA A+ CE 2019 Professional April 2019

● Certified CompTIA Network+ CE 2019 Professional August 2019 PROFESSIONAL EXPERIENCE

Paul Miller Trucking, Camp Hill, PA 2019 – 2020

Director of Information Technology and EDI

● Information Technology Responsibilities

Independently provide technical solutions to user requests for 100+ employees via in person, remote desktop and over the phone.

Utilized Jira cloud for ticket management.

Manage firewall policies and configured VLANs for seperate device types.

Maintain server and network hardware.

Manage 20+ VMs across 4 servers in a Microsoft Hyper-V environment.

Manage Microsoft Active Directory.

Verify Altaro backups through VM restoration and

Provided support for TMW Suites, TotalMail, TMT, Clarify EDI, TransFlo ELD, SkyBitz, Samsung Knox Manage for 120 tablets.

Managed Sonitrol security controls.

Managed Office 365 users, groups, and product subscriptions.

Develop web applications and 3rd party service integrations using HTML5, CSS, JQuery, JSON, PHP, MySQL, and MS SQL Server.

Managed Verizon and AT&T mobile devices and VoIP systems (Alteva and Ring Central). Hess Trucking Company / Victory Leasing Inc, Harrisburg, PA 2008 – 2019 Director of Information Technology, EDI, Customer Service, OSD and Warehouse/Inventory Control

● Information Technology Responsibilities

Independently provide technical solutions to user requests for over 25 employees.

Maintain Microsoft Active Directory.

Maintain Microsoft Exchange Server, mobile email and SPAM reduction processes.

Maintain Microsoft DHCP, DNS, Windows Domain and shares on the network.

Maintain Omnitracs MCP50, HOS, users, drivers, logs, and external integration requests.

Manage pfSense firewall rules and router configuration, and Cisco network switches.

Maintain Linux FTP, SFTP and HTTP servers for outside communications.

Manage VoIP account and devices.

Manage all mobile devices for multiple companies.

Develop desktop, mobile and web applications using a combination of HTML, CSS, JQuery, JSON, PHP, Android, MySQL, SQL Server, and VB6.

Kenneth Snyder

Harrisburg, PA 17109 717-***-**** adg4jd@r.postjobfree.com Hess Trucking Company (continued)

● EDI Responsibilities

Use customer provided specifications to configure multiple organization EDI profiles.

Diagnose and resolve syntax and connection errors.

● Customer Service Responsibilities

Manage customer service personnel and fill the position during their absence.

● OSD Responsibilities

Process orders, create freight bills and manifests, and coordinate with personnel to ensure timely freight returns.

● Warehouse/Inventory Control Responsibilities

Manage inventory, reporting, and billing for several accounts. EDUCATION

● Armour High School - Armour, SD

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