Diane Argentino
Manager ED/Trauma
San Jose, CA *5118
adg4i3@r.postjobfree.com
Exceptional health care manager and staff nurse with 20 plus years of experience. Skilled in care of
patients from neonatal to geriatric with emergency and chronic conditions. Energetic and motivational
clinical manager with project management and training responsibilities. Additional expertise includes
coordination and evaluation of quality programs. Looking for a position for a top- notch organization
with a commitment to innovative processes.
. Staff Hiring and Management. Clinical Supervision
. Program Creation and Leadership. Coordination of quality initiatives
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
ED Manager
HCA- Regional Medical Center - San Jose, CA
December 2018 to Present
• Oversees the operations of the unit to ensure smooth and efficient patient care management.
Assured appropriate patient assignments to bed and staff. Completed daily rounding on patients and
staff to ensure quality care.
• Manages the unit to ensure patient and employee satisfaction while promoting safety and retention.
Serves as a real- time resource and assists with clinical expertise for unit staff and physicians for
problem-solving on patients, processes, and family issues.
• Coordinates quality initiatives and process improvements. Aligns and manages to metrics and
acuity.
• Develops leadership skills among staff including communication, decision-making problem-solving/
critical thinking and employee engagement. Leads the development of staff and supports career
advancement opportunities.
• Facilitates unit meetings and shared governance/leadership efforts.
• Responsible for selection, orientation, on-boarding, and retention. Demonstrates leadership through
coaching, performance evaluations, corrective actions, and development opportunities to create a
culture of learning
• Scheduling
• Yearly evaluations
• EMTLA logs
• Payroll
Clinical Manager ED/Trauma
Banner University Medical center - Phoenix, AZ
2006 to 2018
• Oversees the operations of the unit to ensure smooth and efficient patient care management.
Assured appropriate patient assignments to bed and staff. Completed daily rounding on patients and
staff to ensure quality care.
• Manages the unit to ensure patient and employee satisfaction while promoting safety and retention.
Serves as a real- time resource and assists with clinical expertise for unit staff and physicians for
problem-solving on patients, processes, and family issues.
• Coordinates quality initiatives and process improvements. Aligns and manages to metrics and
acuity.
• Develops leadership skills among staff including communication, decision-making problem-solving/
critical thinking and employee engagement. Leads the development of staff and supports career
advancement opportunities.
• Facilitates unit meetings and shared governance/leadership efforts.
• Responsible for selection, orientation, on-boarding, and retention. Demonstrates leadership through
coaching, performance evaluations, corrective actions, and development opportunities to create a
culture of learning.
• Winner of Manager of the Year for the last 3 years.
• Functions as a role model and encourages staff to participate in their own development.
• Scheduling
• Exceptional capacity to multitask manage numerous, often completing priorities with ease while
fostering the provision of superior care.
• Demonstrated ability to forge, lead and motivate outstanding healthcare teams that provides top-quality patient care.
• Promote and participate in a collaborative interdisciplinary ED leadership team.
• Investigate complaints and incident reports.
Charge Nurse/staff nurse, Coronary Care Unit
Naples Community Hospital
2006 to 2006
Traveler: Registered Nurse- Telemetry Unit/Charge Nurse
Lahey Clinic, Massachusetts
2005 to 2006
Traveler: Neuro/Pulmonary Step-Down Unit
Assistant Director of Telemetry, Charge Nurse of Telemetry, Staff
Banner University Medical center - Phoenix, AZ
1998 to 2005
Telemetry Unit
. Implemented and coordinated ongoing staff education programs and monthly staff meetings.
. Contributed substantially to successful JACHO and Magnet accreditation within the department.
. Maintained a high degree of accuracy to achieve optimal patient acuity monitoring.
. Significantly improved the facility's public image by ensuring exceptional patient satisfaction.
. Hiring and Firing, and scheduling.
. Responsible for staff evaluations and disciplinary actions.
. Investigate complaints and inquiries related to the telemetry unit.
. Collaborate with nursing leadership to ensure departmental performance.
Registered Nurse- Telemetry
Boca Raton Community Hospital
1998 to 1998
LPN- Home health nurse
Maxium Healthcare, Florida
1996 to 1998
for long term ventilator dependent, sick pediatric patients
LPN, Telemetry
Hollywood Memorial Hospital
1988 to 1996
Department
Education
BSN
Chamberlain College
February 2019
AS
Broward Community College
1998
Madisonville Health Occupations School
1988
Certifications and Licenses
BLS for Healthcare Providers
Advanced Cardiovascular Life Support (ACLS)
PALS
NIHSS
TNCC
Skills & Abilities
. Strong organizational skills.
. Strong work ethic
. Effective communicator.
. Team player with positive attitude
. Staff leadership and Development.
. Conflict resolution ability