Resume - Neil G. Hickey

St. John’s, NL, Canada

709-***-****, adg4gr@r.postjobfree.com

Career Keywords

Quality Assurance / Control Inspector, Project Management, ISO / AS 91000 Accreditation, Lead Auditor, Continuous Improvement, QHSE Program Development, Supplier Quality Improvement, QHSE Trainer.

Education

Bachelor of Technology – Engineering and Applied Sciences – Memorial University of Newfoundland -- 2019

Industrial Engineering Technology – College of the North Atlantic - 1997

Industry Experience

Construction, Hydroelectric, Oil and Gas, Aerospace, Automotive, Manufacturing, Fabrication, Health Care, Hospitality / Tourism.

Work Experience

Neil Hickey – Self Employed –St. John's, NL July 2016 – Current.

Quality Assurance Consultant / Inspector

A management consultant that offers quality and project management consulting services to various organizations with relation to continuous quality improvement.

Assisting customers with quality / management support to identify, implement, improve, and expand upon existing initiatives help achieve total quality, continuous process improvement, to ultimately achieve complete customer satisfaction. Services include program development (quality processes, plans, procedures, etc.), internal and external audit support (planning, reporting, deviation follow-up), documentation control, vendor surveillance and selection, auditor and employee training, internal / external auditor training, and various other management tasks as required.

Nalcor Representative - Dovre Group - St. John’s, NL October 2014 – June 2015.

Quality Control Inspector / Safety Specialist (Civil) – Transmission Lines

Responsible for ensuring the implementation and maintenance of the Quality Assurance Plan (policies, procedures, ITP’s, etc.) throughout various construction sites (Tower Foundations) for the Lower Churchill Project (Transmission Lines), with a major focus being placed upon controlling and monitoring the continued compliance of the various contractors.

Additional tasks included conducting contractor surveillance audits, the daily on-site monitoring of the Quality / Safety / Environmental plans at the various construction sites, and the preparation of daily / weekly reports to convey the ongoing progress to management.

Acting as on-site safety and environmental representatives also were a major responsibility of this position for both Nalcor and Contractor personnel on-site.

Kiewit Kvaerner Contractors (KKC) / NEAL– St. Johns, NL (Hebron / GBS Project) January 2013 – June 2014.

Quality Assurance Specialist / Coordinator

Responsible for overseeing the continued development, implementation, maintenance of the Quality Assurance program the for the Hebron GBS (base) EPCM contract – with a major focus being placed on supplier /vendor development, monitoring, and evaluation – for both new and existing vendors, based upon criticality, etc.

Other significant duties have included the development of an Engineering Lessons Learned program to assist with continual improvement on future GBS projects, and the implementation of an effective Quality Issue Reporting (Nonconforming) process, along with the ongoing development of policies and procedures to support the various project stakeholders.

Neil G. Hickey – Self Employed / Independent Contractor November 2000 – January 2013.

RABQSA QMS Lead Auditor, Quality Assurance Consultant, Auditor, Manager

A quality management system professional that designs, develops, documents (procedures, quality plans, ITP’s, processes, work instructions/SOP’s), implements (objectives, metrics, improvements), and audits (including completing checklists, developing reports, issuing corrective actions, conducting root cause analysis) quality management systems for organizations throughout numerous industries throughout North America and Europe.

An RABQSA QMS Lead Auditor (for over 15 years) that conducts oversight and surveillance audits and pre-assessment audits for clients across various industries such as Oil & Gas, Aerospace, Automotive, Medicare, Food/Agriculture, etc. throughout the USA, Canada, and UK.

Responsible for developing and implementing: project quality plans, developing and implementing supplier performance and control mechanisms, developing, tracking and reporting to management quality metrics and associated corrective/preventive action measures, and coordinating with all levels of management.

Designs, develops, and presents quality management strategies and training solutions to assist organizations with the development, implementation, maintenance, and the overall continuous improvement of quality management systems based on requirements as set forth by ISO 9001, AS 9100, and other regulatory / government agencies.

STAT a MATRIX April to June, 2011

Instructor – AS 9100 RAB Accredited 36 Hour Lead Auditor Class – Rev. C

An RAB/QSA Lead Auditor (ISO 9001:2008) and RAB Aerospace Experienced Auditor (AS9100 Rev. B –and AS9120 Rev. A ) who was responsible for instructing classes of 8 – 10 and providing individuals with the tools and skills needed to become effective Lead Auditors, for both internal and external applications. Utilizing his 15+ years of experience was essential with helping the students to continually develop and apply effective auditing tools/techniques/styles.

SAI Global / QMI / Smithers Quality Assessments (SQA) November 2000 – November 2010

Quality Management System – Lead Auditor (ISO 9001:2008, AS9100, and AS9120)

An RABQSA Lead Auditor and RAB Aerospace Experienced Auditor that conducts registration audits, surveillance audits, and pre-assessment audits for clients across various industries such as Aerospace, Automotive, Medicare, Food/Agriculture, etc. throughout the USA, Canada, and UK.

Managing a customer base of approximately 50+ customers (customers, including scheduling, planning, reporting, and certification assistance in addition to reviewing customer responses to potential customer issues or lack of conformity (CAR’s, CAPA’s, etc.), and working with the customer ensuring that ensuring that effective actions were taken to ensure continued registration.

Pan Maritime Energy Services - St. John's, Newfoundland May 1995 - October 2000

Project Manager & Quality Management System Consultant

Developed, prepared, implemented, and audited quality management and safety management systems for compliance with ISO 9000, AS9100, OHSAS 18001, ISO 14000, HACCP, and customer/regulatory agencies. Part of this responsibility included preparing and compiling the required quality management system documentation, conducting management reviews, implementing the associated documentation, auditing, inspecting, and conducting ongoing system and documentation maintenance, in addition to implementing and managing continuous improvement / corrective action programs.

Upon the completion of each specific development and implementation project, all project documentation and records were released to each specific customer for on-going maintenance and improvement.

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