Rebecca A. Easter

Customer Service Representative Account Manager

520-***-****

adg4ew@r.postjobfree.com

linkedin.com/in/Rebecca-Easter/

Relationship focused sales professional with experience helping businesses to succeed. Motivated and enthusiastic salesperson with a drive to create leads and close business.

PROFESSIONAL EXPERIENCE

Senior Customer Service Representative

England Logistics Salt Lake City, UT July 2020 –Present

●Provide superior customer service by phone and email in a timely manner

● Retain Current Clients and obtain referrals for potential Clients and Increase portfolio revenue

●Clear written and verbal communication with external and internal customers regarding portfolio

Account Manager

England Logistics Salt Lake City, UT June 2019 –July 2020

●Identifying solutions for customers and new business opportunities

●Managing a book of business

●Creating and developing new and existing relationships

Business Development Representative

G & A Partners Salt Lake City, UT December 2018 – June 2019

●Responsible for building sales pipeline

●Prospecting that includes 100+ calls a day, LinkedIn Sales Navigator, and emails.

●Utilizing tools such as Outreach and Sales force

Account Executive

Action Imaging Group Tucson, AZ May 2016 – December 2018

●Responsible for developing new business partnerships over a vast Southwestern US territory.

●Developing networks to build pipelines into new territories.

●Exceeded client expectations with customer service skills.

EDUCATION

B.S– Communications and Education

University of Arizona May 2018

SKILLS

●Lead Generation

●Inside Sales

●Outbound Sales

●Public Speaking

●Customer Service

TOOLS

●Salesforce

●ADP

●Workday

●Cadence

●Linkedin

VOLUNTEERING

●Worked with refugees to improve multigenerational literacy and numeracy skills

●Event coordinator for the University of Arizona College of Education annual teaching conference

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