Service Representative Customer
Resume:
Rebecca A. Easter
Customer Service Representative Account Manager
************@*****.***
linkedin.com/in/Rebecca-Easter/
Relationship focused sales professional with experience helping businesses to succeed. Motivated and enthusiastic salesperson with a drive to create leads and close business.
PROFESSIONAL EXPERIENCE
Senior Customer Service Representative
England Logistics Salt Lake City, UT July 2020 –Present
●Provide superior customer service by phone and email in a timely manner
● Retain Current Clients and obtain referrals for potential Clients and Increase portfolio revenue
●Clear written and verbal communication with external and internal customers regarding portfolio
Account Manager
England Logistics Salt Lake City, UT June 2019 –July 2020
●Identifying solutions for customers and new business opportunities
●Managing a book of business
●Creating and developing new and existing relationships
Business Development Representative
G & A Partners Salt Lake City, UT December 2018 – June 2019
●Responsible for building sales pipeline
●Prospecting that includes 100+ calls a day, LinkedIn Sales Navigator, and emails.
●Utilizing tools such as Outreach and Sales force
Account Executive
Action Imaging Group Tucson, AZ May 2016 – December 2018
●Responsible for developing new business partnerships over a vast Southwestern US territory.
●Developing networks to build pipelines into new territories.
●Exceeded client expectations with customer service skills.
EDUCATION
B.S– Communications and Education
University of Arizona May 2018
SKILLS
●Lead Generation
●Inside Sales
●Outbound Sales
●Public Speaking
●Customer Service
TOOLS
●Salesforce
●ADP
●Workday
●Cadence
VOLUNTEERING
●Worked with refugees to improve multigenerational literacy and numeracy skills
●Event coordinator for the University of Arizona College of Education annual teaching conference
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