IRFAN MALLICK

Phone: 313-***-****

adg4bn@r.postjobfree.com

Wixom, MI 48393

PROFESSIONAL SUMMARY

Mr. Irfan Mallick is a PMP with over 10 years of Project Management experience.

Expertise in global PMO project tracking, status/ program reporting for stakeholders, sponsors, and senior management, as well as global data collection/ analysis using MS Excel, SQL.

Directed and coordinated the project resources to meet the objectives of the project plan and monitored project risks and scope creep to identify potential problems and proactively identified solutions to address them in advance.

Acted as a liaison between IT and Business Groups to organize and facilitate meetings, and prepare and present project status reports and metrics reports to managers and directors.

Mr. Irfan is local to Michigan and available for immediate consideration.

TECHNICAL SKILLS

CRM

Lotus Notes

MS Access

MS Excel

MS PowerPoint

MS Project

MS Project Server

MS SharePoint

MS Visio

MS Word

Oracle

SAP Business Objects

SQL

SQL Server

VBA

PROFESSIONAL EXPERIENCE

EliteSoft Solutions June 2018 – August 2020

Wixom, Michigan

Sr. Project Manager (PMO)

Implemented multiple projects successfully: http://koralexinc.com, http://www.elitesoftsolutions.com/, http://www.detroitmetrolink.com/, http://www.mitaxiservice.com/, http://www.richardmasriagency.com/, http://mayburyhcs.com/, http://thcsolutionsi.com/, http://abbtransportation.elitesoftsolutions.com/.

Expertise in PMO project tracking, status/progress reporting, and data analysis.

Published and presented reports, which included Consumption Management and Performance Metrics reporting.

Directed and coordinated project resources to meet the objectives of the project plan.

Development of Project schedules for the initiated & awarded projects on behalf of the local and off shore stockholder, provided excellent communication between business and project team as a liaison.

Monitored project risks and scope creep to identify potential problems and proactively identified solutions to address them in advance.

Escalated any issues that had impact on operations.

Managed client expectations by ensuring the delivery of the highest quality service.

Produced plans and highlighted reports, risk logs, requests for change, etc.

Acted on stakeholder’s feedback.

Monitored staff and team performance.

Provided status reports to senior management, kept the team well informed to meet milestones.

Responded to inquiries from clients, call centers, and accounts, regarding participation, billing, and fulfillment.

Knowledge of newer processes and methods such as Sarbanes-Oxley and ISO standards backed by basic computing and project management knowledge such as data structures, databases, presentation tools, and product enhancement tools.

PMI-Huron Valley Chapter June, 2015 – May 2018

VP of Training

Responsibility includes Coordinate PMP Exam preparation class at the Washtenaw Community College.

Facilitate and substitute for Lead Instructor. We provide this service through our Huron Valley Chapter for those people who need to full fill 35 hour training requirement for the PMP exam. In this class we cover entire PMBOK guide and we go through each project management processes-initiation, planning, execution, monitoring & controlling, closing, and also all of the knowledge areas.

EliteSoft Solutions May 2007 – May 2015

Wixom, Michigan

Sr. Project Manager (PMO)

Implemented multiple projects successfully: http://koralexinc.com, http://www.elitesoftsolutions.com/, http://www.detroitmetrolink.com/, http://www.mitaxiservice.com/, http://www.richardmasriagency.com/, http://mayburyhcs.com/, http://thcsolutionsi.com/, http://abbtransportation.elitesoftsolutions.com/.

Expertise in PMO project tracking, status/progress reporting, and data analysis.

Published and presented reports, which included Consumption Management and Performance Metrics reporting.

Directed and coordinated project resources to meet the objectives of the project plan.

Monitored project risks and scope creep to identify potential problems and proactively identified solutions to address them in advance.

Escalated any issues that had impact on operations.

Managed client expectations by ensuring the delivery of the highest quality service.

Produced plans and highlighted reports, risk logs, requests for change, etc.

Acted on client feedback.

Monitored staff and team performance.

Provided status reports to senior management, kept the team well informed to meet milestones.

Responded to inquiries from clients, call centers, and accounts, regarding participation, billing, and fulfillment.

Knowledge of newer processes and methods such as Sarbanes-Oxley and ISO standards backed by basic computing and project management knowledge such as data structures, databases, presentation tools, and product enhancement tools.

IBM (Visteon Account) February 2006 - April 2007

Change Manager/ Data Analyst for PMO Global Account

Southfield, Michigan

Contracted through Sai People Solutions Inc.

Provided project performance status reports for stakeholders/sponsors, audit application maintenance resources assigned projects, and resource's efforts-review hours worked.

Coordinated off shore teams for data collection projects and facilitated weekly meeting for the status reports.

Collected, analyzed, and consolidated infrastructure equipment/procurement data-using SQL for consumption reports.

Prepared procurement reports and product lifecycle management reports, consisting of decommissioning the serves and other IT infrastructure equipment, for financial analysis; published reports in IBM's Team Room.

Met with customers to answer any questions they had to maintain the relationship.

Consulted end users to gather requirements and created business requirement/specification documents for new functionality.

Development of Project schedules for the initiated & awarded projects on behalf of the local and off shore stockholder, provided excellent communication between, cyber security team, business units, and project team as a liaison.

Coordinated the development/implementation effort of new applications, created and performed UA testing/review Excel template for new functionality, and developed user guide for global users.

Responded to inquiries from clients, call centers, and accounts regarding participation, billing, and fulfillment.

Prepared presentations for monthly consumption status meetings using Microsoft Tools (PowerPoint, Excel, MS Project etc.).

Facilitated meetings, published meeting minutes, consulted with team members regarding overall process, and made suggestions to improve consumption data collection processes.

Participated in weekly performance metrics check point meetings, and created and published weekly and monthly progress reports.

Coordinated new Software Development Life Cycle effort.

Built a three-member team, consisting Developer, Financial analyst, purchasing analyst.

Utilize MS Project for team management and for the project progress and status reporting purposes.

Acted as a liaison between technical staff and business users.

Ford Motor Company, MI June 2004 - January 2006

Senior Business Analyst (Enterprise Program Management Office)

Contracted through Kelly Services

Dearborn, Michigan

Responsible for project coordination and monitoring for a Sarbanes-Oxley related project.

Responsible for overseeing security related ethical hacks activity for the entire inventory applications of Ford Motor Company.

Acted as a liaison between IT and Business Groups to organize and facilitate meetings and prepare project status reports.

Managed the delivery of overall project objectives and milestones on a day-to-day basis.

Aligned and prioritized project activities, according to product lifecycle management (PLM).

Coordinated all activities and roles for the project.

Monitored and served as a key communicator to IT management.

Managed project risks and security issues and escalated appropriately.

Responsible for performance metrics reports and presented status and metrics reports to managers and directors.

Published meeting minutes and reported on company's intranet (eRoom).

Downloaded and prepared weekly funding allocation reports for new development projects ($250M) from central repository for a 5 year Cycle Plan database (Project Budget Allocation) into MS Access; prepared and analyzed reports for accuracy.

Published reports on company's intranet used in management's decision-making process.

EDUCATION & PROFESSIONAL CERTIFICATIONS

Master of Science, Computer Information Systems (CIS), University of Detroit Mercy, Detroit, Michigan (1997)

Bachelor of Science, Biological Science University of Detroit Mercy. (1995)

PMP Certified, March 2011, in good standing: PMP Id: 1390477

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