Kelli Guckenberger

Mount Prospect, Illinois

269-***-****

adg48l@r.postjobfree.com

Work Experience

Program Manager

**/**** ** *******

Creative Group, Inc.

Schaumburg, IL

Manage a wide range of meetings and events for corporate clients from initial site selection through post-program billing.

Execute planning and logistics for live domestic and international meetings ranging from 10-2,000 attendees and budgets up to $6 million, primarily in the healthcare and pharmaceutical industries. Practice consistent adherence to guidelines for healthcare professionals at meetings, including spend reporting. Identify and collaborate with industry suppliers to provide creative and cost-effective solutions for the client and program.

Negotiate costs with all suppliers to reduce budgetary impact, resulting in consistent savings. Direct management of all internal team members as it relates to registration website(s), communications, mobile app and overall program timeline.

Strong experience in all facets of meeting logistics including food and beverage planning, audio-visual solutions, creative branding/signage, site selection and managing multiple projects simultaneously while retaining over 90% client satisfaction rating.

Meetings Specialist

02/2016 to 03/2017

Society of Critical Care Medicine

Mount Prospect, IL

Managed logistics for the Annual Congress Meeting comprised of 5,000+ attendees in addition to smaller annual educational programs and in-house committee meetings. Main responsibilities included coordination of air travel, housing, ground transportation, food and beverage, audio- visual and print/digital signage.

Partnered with various internal resources to plan Annual Congress receptions, committee meetings and other special events.

Associate Director of Sales/Event Producer

03/2015 to 11/2015

The Revel Group

Chicago, IL

Managed new business development for Revel Decor division and created over $100,000 in new revenue through cold calling, industry networking, direct referrals and incoming leads. Wrote creative proposals for event decor items to include custom furniture, lighting, floral, draping and linens for corporate, non-profit and social events.

Interacted with a vast array of clientele on a daily basis ranging from corporations to high-end restaurant and hotel groups.

Coordinated production of events between back of house and sales teams from point of client order confirmation through delivery of products.

Event Coordinator

01/2011 to 03/2015

SmithBucklin Corporation

Chicago, IL

Managed logistics for 4-6 client Association events annually, including trade shows, conferences and planning meetings ranging from 4-5,000 attendees.

Main responsibilities included exhibitor relations, management of trade show decorator company and planning, sponsorship fulfillment, supplier management, food and beverage planning, writing and reviewing specifications and room block management.

Sourced suppliers and managed the request for proposal process for audio visual needs, security, decorator services, event insurance, ground transportation and offsite event venues. Collaborated with sales team to create innovative sponsorship concepts for 2 client Association events annually, creating value and ROI for the prospective sponsors. Executed strong customer service, professional communication and team skills by answering exhibitor inquiries, managing relationships with hotel and facility vendors, reporting to client teams, interacting with client leadership and working in collaborative team environments to include senior management on a daily basis. Skills

Project Management - 9 years

Proficiency in Microsoft Office and Google products - 10+ years Education

Ferris State University

Bachelor’s

Resort Management/Event Planning

Big Rapids, MI

08/2007 to 12/2010