Post Job Free

Resume

Sign in

Business Analyst, Client Manager, and Consultant

Location:
Prosper, TX
Posted:
October 20, 2020

Contact this candidate

Resume:

Tyre Sellers

***** ********** ***** ****: 469-***-****

Frisco, Tx 75035 Email: adg470@r.postjobfree.com

Experience – Software development (SDLC Agile / Waterfall), Healthcare, Government Regulatory, SAAS, Client Management, Management, Customer Support, Consulting, Microsoft Office Suite, Software implementations, Training, Presentations, Leading teams, Salesforce, Financial Planning, Financial Reporting, Accounting, Budgeting, and Sales. Professional Goals include continuing to grow in leadership and knowledge, excel in innovative technology applications, interact and share with team members and colleagues, and develop world-class solutions to real world challenges. EXPERIENCE:

NTT DATA Services

Remote; November 2017 – March 2020

Sr. Business Systems Analyst

• Partner with key users, business leads, and project sponsors to understand the needs of the business, define improvements to business processes, and determine the appropriate solution.

• Communicated project goals and metrics to Senior Leadership.

• Ensured project team was up to date on all government healthcare regulations.

• Create user stories, document requirements, and manage project artifacts in systems such as Daptiv, Jira, and Sharepoint.

• Provide gap analysis, ROI, system dependency analysis to assist team in beginning estimation process.

• Estimate potential new projects and manage budgets and contractual obligations for the existing portfolio.

• Demonstrating a high level of working knowledge of software development methodologies and processes, Agile or Waterfall, SDLC.

• Serve as the internal point of contact for the offshore development team and client.

• Conducting End-user training after completion of projects deployment.

• Work with internal team to continually identify process improvement opportunities. Health Management Solutions

Irving, TX; August 2016 – November 2017

Health Plan Solutions Account Manager II / Product Owner

• Directed HMS contract operations to ensure successful delivery of services to clients.

• Prepared, monitored, and managed budget and revenue expectations for assigned clients.

• Developed stand alone reporting system customized to client data extracts.

• Managed development and implementation of existing and new products.

• Built relationships with internal and external staff to ensure client expectations were being met or exceeded.

• Identified sales opportunities and assisted the account management team through successful close of sale.

• Monitored state legislative, regulatory, and competitive environment and alerted management to risks and opportunities. DB Healthcare

Remote; June 2016 – November 2017

Business Analyst/ Revenue Cycle Consultant

• Acted as primary consultant for short & long-term consulting engagements for all areas of Revenue Cycle.

• Generated opportunities for sales team in areas that clients were not optimal performer.

• Managed budget and contractual obligations for the existing portfolio.

• Responsible for all analytics activities.

• Directed software implementations.

• Coordinated process improvement objectives.

• Developed technical documentation for system upgrades.

• Coordinated development process with client, internal, and offshore teams. MedAssets

Plano, TX; May 2011 – June 2016

Senior Nerve Center Manager/ Consultant / Product Account Manager

• Responsible for On-site reviews with clients covering all areas of Revenue Cycle and optimization and process improvement opportunities.

• Established Best Practice protocols in reporting, KPIs, and utilization for clients and internal team.

• Supported the existing projects, portfolio, and revenue reporting capabilities.

• Supported team revenue target by improving consistency, accuracy, and quality of reporting.

• Used Salesforce to work with our existing data sources to provide regular project, portfolio and financial reports.

• Assisted management in the development of executive level and client facing reports and presentations templates.

• Defined testing strategy for entire Revenue Cycle Technology division of products.

• Responsible for ensuring timely implementation for company compliance.

• Researched client issues and provided feedback and resolution.

• Reported level of compliance to Senior leadership.

• Tracked client testing readiness across all software platforms.

• Assisted with internal control failure remediation efforts.

• Participated in the internal controls self-assessment process.

• Ensured concerns with internal control design or performance and process changes that impact internal control execution were communicated to management.

• Mentored new account management team members to ensure continued high levels of performance on the team.

• Assisted in gathering all data pertinent to software implementation requirements. Dallas Medical Center/RHD Memorial

Dallas, TX; March 2010 – July 2012

Assistant Controller/Senior Staff Accountant

• Responsible for completing the general ledger month-end close and presenting of the balance sheet and income statement results and analysis to the CFO.

• Oversaw organization transformation from antiquated paper systems to automated environment.

• Prepared the monthly account analysis of balance sheet and income statement accounts.

• Managed the Fixed Asset process, policy, and procedure.

• Responsible for the preparing of General Ledger entries and reconciliations for month-end closing to close books in a timely manner

• Ownership of the internal and external financial and tax audit and examination processes, including assisting with the preparation of audited financial statements, footnotes and supplemental information

• Managed Accounts Payable department.

EDUCATION:

May 2018- Oct 2019 Bachelor of Science – Business Management

• Western Governors University

Sep 1999- Dec 2007 Bachelor of Science – Computer Science

• Texas A&M University – College Station

CERTIFICATION:

Oct 2019 Professional Scrum Master I

• Scrum.org

Sep 2019- Current Salesforce Admin Certification (Actively Pursuing)

• Trailhead

The IT Business Analyst should be able to demonstrate these characteristics for employment qualification: Bachelor’s degree in IT, CS or an equivalent Bachelor’s degree with relevant Information Technology experience Strong knowledge of standard Microsoft software applications, i.e. Word, Excel, Microsoft Project, PowerPoint and Visio required. Strong technical, analytical, troubleshooting and problem-solving skills with the ability to establish effective working relat ionships and contribute in a team environment. Effective organization and time management skills, with the ability to establish effective working relationships with all levels of executive and line management. Proven track record of working with complex system environments. Ability to understand and manipulate concepts as to design solutions that will fit high level business requirements as well as everyday limitations. Effective communicator at all levels of the organization (verbal, written and presentation). Self-motivated, eager to learn and grow. Experience in Waterfall and IT SDLC project implementations.



Contact this candidate