Sales Representative

Upper Iowa University, Fayette, IA

Bachelor of Financial Management, Magna Cum Laude Cumulative GPA: 3.77/4.00

Relevant Coursework: Personal Financial Management, Intermediate Financial Management, Federal Taxation, Quantitative Decision Making, Statistics, Money and Banking, Microeconomics, Macroeconomics, International Economics, Principles of Accounting, Principles of Finance, Principles of Business – additional courses please see transcript

PROFESSIONAL EXPERIENCE

Advance Auto, Frederick, MD 07/2017 – Present

Parts Professional/Sales Manager

•Trusted with keys, security access, and manager override power for over 150 daily transactions

•Demonstrated resourcefulness and dedication to the customers needs by creatively sourcing rare or otherwise hard-to-find parts

•Motivated sales force to exceed sales goals by reinforcing company sales strategies

•Managed a team of 8 delivery drivers to coordinate routing while maintaining accuracy in correct parts being delivered, all within time constraints and parameters set by an array of customer requirements

•Innovated an organizational strategy to increase delivery efficiency

•Reconciled 15 cash registers and generated transaction reports for end-of-day and store closing process

•Balanced the safe while compiling and verifying accuracy of bank deposits exceeding $6,000.00 daily

•Analyzed overages and shortages by researching complex transaction history reports

•Conducted inventory counts and research for variances between physical and digital records

•Applied payments to credit accounts and provided ad hoc reports for customer’s book keeping

•Built rapport with shop owners, retail individuals, and national chain customers by maintaining good communication and up to date knowledge

•Earned recognition in a largely independent position demanding consistent application of skilled multitasking

The Parts House, Homestead, FL 07/2016 – 06/2017

Florida Keys Delivery Driver and Sales Representative

•Employed attention to detail to properly load items to prevent damage during transport thereby increasing customer satisfaction and reducing store losses

•Communicated customer feedback and requests to management

•Developed personal relationships with shop owners to assess needs and assure accurate fulfillment of orders

•Increased total sales and expanded the number of accounts in assigned region since starting the position

•Offered weekly and quarterly sales promotions to shop owners and provided sales team with leads for orders • Largely independent position without immediate supervision

Power Financial Credit Union, Homestead, FL 02/2010 – 02/2011 Bank Teller

•Responsible for accurate record keeping of financial transactions

•Entrusted with large sums of cash during a shift, as well as keys and passwords to vault

•Researched and analyzed credit union member histories to provide qualified leads for internal sales team

• Advised members in reference to mortgages and loans

SKILLS & INTERESTS

Language: English (Native-Speaker), Spanish (Advanced)

Computer: Advanced proficiency in Microsoft (Excel, Word, PowerPoint & Outlook)

Personal: Hard worker, ambitious, problem solver, self-starter, skilled multitasker, passion for research and analysis, quick study

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