Richard F. Lagasse

Vendor Management Professional

PROFESSIONAL SUMMARY

adg44m@r.postjobfree.com

401-***-****

Vendor Management professional. Responsibilities included Vendor Partnerships, Risk, Compliance and Performance activities for a nationwide financial institution. Experience in the selection, qualification, on-boarding, management, measurement and review of vendors.

Experienced Senior Business Systems Manager with a demonstrated history working in the financial services industry. Skilled in Databases, Broker-Dealer applications, IT Strategy, Technology implementation and support, team building and a variety of applications.

41 Holly Hill Ln

Cranston, RI 02921

linkedin.com/in/richard-lagasse

SKILLS

EXPERIENCE

Vendor Management

Technology Management

Business Intelligence

Risk Management

Program Management

IT Management

Business Analysis

Databases

IT Strategy

Supply Chain

Team Building

Disaster Recovery

VENDOR MANAGER 07/2019- 09/2019

Santander Technology Infrastructure Dorchester, MA

• Worked to implement VMO for Santander Technology Infrastructure team.

• Communicated new program to several Infrastructure vendors.

• Coordinated new SLA reports between vendors and Santander showing monthly service level performance.

SR BUSINESS SYSTEMS MANAGER 06/2003- 02/2019

Citizens Wealth Management Johnston, RI

• Led Vendor Management team.

• Responsible for Vendor relationships from onboarding through off boarding

• Responsible for ensuring all CWM vendors comply with bank vendor management program

• Work to mitigate risk in vendor contracts and relationships

• Work with Sourcing and Legal to ensure negotiated contracts are favorable and compliant with bank policy

• Managed risk classification process for all vendors and applications

• Collaborated with Vendor Assurance and Vendor Partners to ensure all required vendors are reviewed annually and any issues are added to risk registry and remediated

• Work with Procurement to create Purchase Orders and ensure vendors are paid timely and appropriately

• Review and analyze vendor spend

• Ensure all vendors participate in required operational meetings and strategic business reviews

• Ensure vendor SLA’s are being met

• Experience With Ariba, GRC Archer, and Oracle E-Business Suite software

• Responsible for all software and hardware technology implemented and used by Citizens Wealth Management.

• Ensured systems and processes met all risk and compliance standards.

• Managed Business Impact Analysis for all systems

• Mentored team members as needed

• Responsible for all technology initiatives for CIS Investments, Premier Banking, and Private Bank & Trust

EDUCATION

BACHELOR OF SCIENCE

COMPUTER SCIENCE

University of Rhode Island

Kingston, RI

1987

CERTIFICATION

SERIES 99

Registered Operations

Professional

2012

Richard F. Lagasse

+

• Led team responsible for Administration of all systems including IBM FileNet, SalesForce, SunGard Financial Planning, SEI Trust Systems, Data Objectives, Morningstar, MoneyGuide Pro, and MyView

• Ensure colleague access complies with segregation of duties policies

• Ensure timely and accurate joiner, mover, and leaver processing

• Coordinate quarterly reviews of colleague application access

• Responsible for BCP planning

• Coordinated annual DR testing for internal and external applications

• Played major role in roll out new systems and functionality

• Technical representative with outside vendors

• Established relationships with several groups within Citizens Bank to ensure smooth operations when working on technical initiatives

• Create Adhoc reports using Microsoft SQL Server and Access

• Provide purchasing and technical support for servers, desktops and laptops

• Support all systems 24 X 7.

IS ENGINEER 1999- 2001

CVS Woonsocket, RI

• Led conversion of Data Warehouse from Pyramid UNIX machine to SUN E10K.

• Created initial conversion plan and schedule.

• Designed physical layout of development and production machines.

• Assisted DBA in layout of Data Warehouse production and test databases.

• Created testing schedule and aided in testing of all Data Warehouse processes.

• Designed and implemented catch up plan after conversion to SUN E10K.

• Designed and implemented monthly Medicaid data retrieval process.

• Created test scenarios for use before production implementation.

• Aided in the implementation of conversion from Oracle 7.1.3 to Oracle 8.1.6.

• Responsible for testing Data Warehouse programs in Oracle 8.

• Coordinated catch up plan for Data Warehouse after conversion to Oracle 8.

• Worked closely with different teams to ensure successful project implementation.

• Aided in keeping Data Warehouse up and running 24 X 7.

• Helped coordinate software modifications and enhancements.

• All programs written using Oracle PLSQL and UNIX shell scripts.

• Mentored junior level personnel

Vendor Management Professional

adg44m@r.postjobfree.com

401-***-****

41 Holly Hill Ln

Cranston, RI 02921

linkedin.com/in/richard-lagasse

PROJECT MANAGER 1998- 1999

AFC Cable Systems New Bedford, MA

SENIOR TECHINCAL SPECIALIST 1995- 1998

The Mathworks, Incorporated Natick, MA

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