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Manager Program

Location:
St. Charles, IL
Posted:
October 19, 2020

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Resume:

Wasey S. Quadri, CSM, MBA

**W*** Chickasaw Court (847) 393 - 3530

St. Charles, IL 60175 adg3wu@r.postjobfree.com

Professional Project Manager with over 18 years of experience in IT Industry leading Programs/Projects using waterfall, agile and hybrid methodologies. Experience managing large-scale enterprise programs focused on business growth, technology advancement and process improvement across Healthcare, Pharmaceutical, Telecom, Financial Services/Banking domains.

Certified Scrum Master

Agile Project Management

Waterfall SDLC

AWS Certified Cloud Practitioner

Application Development

Risk & Issue Management

Change Management

Stakeholder Management

Team Building

PROFESSIONAL EXPERIENCE

Molex (Consultant), Lisle, IL February 2020 - Present

Senior Program Manager

Manage the Product Development Value Stream in Digital Business Transformation initiative focused on delivering change in business processes and technology to support the transformation

Drive the development and execution of plans, and ensure alignment to leadership goals company objectives.

Collaborate across functions and build relationships with other teams to deliver measurable business impact via customer engagement and revenue-generating activities

Partner with Service Integrator and Stakeholders to implement the transformation strategy

Develop and manage the integrated project schedule and ensure all key deliverables and milestone are completed on schedule

Collaborate with key stakeholders to create a detailed work plan which identifies and sequences the activities and tasks needed to successfully complete the project

Manage Program financials and develop performance indicators to determine health of the program

Proactively manage project status/risks and provide mitigation plans to resolve and remove barriers for successful project delivery

Conduct regularly scheduled status meetings with the stakeholders and leadership team to validate and assess the program health

Serve as a single point of contact and coordination to all internal and external stakeholder groups

Develop and maintain Program governance by establishing Program Charter as guideline for Project Manager along with other program artifacts

Manage project team across several disciplines including Product, Engineering, Client Service, clients and vendors.

Managed offshore teams in Germany, China, Singapore and India

AbbVie (Consultant), Mettawa, IL October 2018 – February 2020

Senior Program Manager

Partnered with Digital Marketing to deliver technology products and services such as web and mobile applications using Agile/Scrum framework

Managed end to end Program across multiple product lines to develop mobile application to help identify market opportunity for Sales Team.

Developed roadmap for product features and enhancements to support the Marketing and Sales Teams

Coached the project teams in developing and implementing Agile framework and Scrum Ceremonies

Facilitated daily standup meetings to determine sprint status and to address any obstacles or roadblocks

Partnered with Leadership to prioritize and manage Key Initiatives while working with project teams and external Stakeholders to define scope and determine release schedule

Accountable and responsible that the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility

Accountable for ensuring projects/programs are defined, scheduled, tracked and communicated in a consistent and effective manner.

Collaborated with Product Managers/Owners, Development teams, and other Operations teams to schedule and support software releases

Ensured requirements elicitation process was completed via review of CCPA legal and compliance guidance and input from business and technology stakeholders.

Facilitated daily standup meetings to determine sprint status and to address any obstacles or roadblocks

Identify and remove impediments, prevents distractions, and prevent interruptions for the delivery team

Developed release plan to implement online inventory management system across approximately two thousand clinics with minimal disruption

Performed ongoing review of project, identifying project risks and developed/implemented risk mitigation solutions as appropriate

Managed offshore teams in India, Philippines, and Mexico

CVS Health (Consultant), Buffalo Grove, IL March 2017 – October 2018

Sr. Program Manager

Managed complex enterprise programs to ensure alignment and consistency with the domain strategy and drive efficient utilization of project management resources on projects.

Developed and implemented features and enhancement to marketing web and mobile application for improved customer experience

Managed and motivate Agile project team in order to complete tasks in a timely manner and deliver a high level of performance

Organized and facilitated Agile and Scrum Ceremonies, which included Sprint Planning, Daily Scrums or Standups, Sprint Check-In, Sprint Review & Retrospective

Prioritized and managed key initiatives while working with teams and external stakeholders to define scope, execute, launch, monitor, and close projects and programs

Report progress to all stakeholders through Sprint Burn-Down Reports, Iteration Burn-Down Reports, and velocity target updates.

Ensured requirements process was completed via review of CCPA legal and compliance guidance and input from business and technology stakeholders.

Facilitate attend internal and external technical review meetings with architects and development team to determine technical feasibility

Responsible for overall successful delivery of enterprise initiatives ensuring proper governance, project controls and Stakeholder management.

Collaborate with respective Dev Ops leads and create/manage and work to complete the defined project plans and deliverables.

Develop and execute Change Management strategy and plan working with impacted teams and Stakeholders.

Responsible for driving deliverables and activities removing barriers, escalating risk/issues, building consensus, and driving decisions, as well as tracking key program milestones and recommending adjustments to program leadership and team.

Establish, monitor and actively manage the projects/portfolio budgets including all capital, direct and indirect expenses

Responsible for managing the technology and consulting vendor/partner relationships, service delivery and overall performance as well as supervising IT staff and implementing IT policies and procedures.

Actively participate in the coaching and mentoring of cross functional core team members to ensure the development of project management capabilities across the organization.

Managed offshore team in India

Charter Communications (Consultant), Des Peres, MO November 2014 – March 2017

Sr. Program Manager/Sr. Consultant

Managed Day 1 M&A integration efforts combining systems for three merged companies into a single solution for 100K+ employees.

Managed full life-cycle of multiple highly complex enterprise-wide projects ensuring successful implementation into Charter Spectrum ERP.

Led and managed complex development projects that had high aimpact and visibility to business operations and financial cost which typically involved significant change to the infrastructure or involved implementation of new software.

Ensured the development teams are practicing the Agile principles. Completed product demonstrations, retrospectives, and resolve action items. Assisted Product Owner with Backlog maintenance

Lead weekly meetings with project managers to track ongoing projects and ensure integration among projects, coordination of staff resources, and detection of scope changes

Managed information security program that ensured security became engrained in planned and ongoing IT and processes.

Provide executive level support to VP and SVP with dashboard reporting and KPIs.

Implemented New Essbase System with dedicated database to consume data from Charter ERP and Billing systems to support FP&A and Financial Management Reporting.

Oversaw the operation of the production environment including monitoring and troubleshooting, review and scheduling of planned changes, and managing escalations

Health Care Service Corp (Consultant), Chicago, IL September 2014 – November 2014

Program Manager/Sr. Consultant

Managed the Financial Reports transformation program across the enterprise to create a single source of truth for financial data to be used by HCSC Leadership to remain competitive in the Healthcare Industry.

Program included various workstreams collaborating with IT Leads and other cross functional teams.

Managed the transformation of the enterprise wide financial reporting system creating a single source of financial data with standardized classification along with appropriate tools to manage the business

Managed the process for defining the business need collaborating with IT to provide enterprise level solution

Managed budget of $5M related to financial transformation projects with a team of up to 25 resources

Managed diverse team comprised of 3rd party vendors, development and testing teams located globally such as India, Philippines and UK

Facilitated training development for staff on company’s key financial systems and processes

Led software selection process in identifying best enterprise solution

Nationstar Mortgage, St. Louis, MO May 2013 – May 2014

Project Manager, Strategy

Drive the business operations strategy ensuring alignment with corporate strategy.

Managed the operations process improvement strategy leading process improvement projects

Responsible for leading and driving the execution of Business Operations Strategy ensuring proper controls and measures are in place for the success of the organization

Provided leadership in development of the PMO Change Management process

Managed governance projects and initiatives collaborating with cross functional leaders ensuring proper controls are established and followed

Led the Process Change Management strategy within the enterprise while partnering with Project Management Office

Developed and executed data analytics strategy within the Operations Organization

Ownership of Finance reports ensuring data quality and integrity providing performance measure to drive business

Led initiative to automate reporting processes while purging redundant and non-value add reports

Presented dashboard reporting to Sr. Leadership to provide performance metrics on current program/projects

Managed the development of management reports to use by Business Partners to effectively manage against the strategic objectives of the organization

Automated Change Control request process for Business Partners creating efficiencies in the workstream

Managed vendor relations ensuring proper Service Level Agreements are established and met to track performance

Citigroup, O’Fallon, MO January 2010 – April 2013

Program Manager

Managed the enterprise program in effort to reduce net credit loss for the mortgage business. Also provided program analytics to measure program performance and comparing against industry standards

Drive strategic programs including development of the strategic roadmap to provide maximum benefit of the program

Manage development of financial reports as necessary to address issues or concerns as related to business objectives

Perform financial analysis for strategic programs utilizing historical consumer and market data to develop new programs or optimize current initiatives

Collaborate with Business Partners to gather appropriate material for weekly CEO presentation.

Crowe Horwath, Oak Brook, IL July 2008 – October 2009

Finance Manager, Client Engagements

Managed the finance operations for the Risk Consulting Business Unit, preparing annual budget and performing variance analysis.

Performed monthly forecast and track against actuals to provide solutions to Managing Director

●Provide forward-looking Business Support to Business Leadership to help evaluate key strategic decisions for responsible areas, including pricing support and business case analysis

●Responsible for leadership and direction in the areas of financial planning and operations providing budget support to Managing Director and Partners

●Manage the Business Unit’s budget, financial planning and projections, risk management and operational reports

●Administer the financial planning process (the budget) from inception to board approval to ongoing maintenance of a current and accurate forecast

●Prepare annual budget and forecast for the BU by analyzing historical data in conjunction with future growth plans and desired firm metrics

●Manage Profit and Loss statement to ensure Engagement Revenue and expenses are in line with forecast

●Analyze Business Unit financial performance against plan and perform variance analysis

●Identify solutions to remedy shortfall in operating income and collaborate with Risk Leadership to implement the solution

●Analyze and interpret Risk Consulting BU income statement and provide commentary and insights on performance against plan and prior year

●Primary point of contact for all financial data analysis and reporting

●Prepare monthly Financial Reporting package to be reviewed by Executive Leadership Team

●Monitor engagements and identify opportunities to maximize productivity and profitability on Risk assignments

●Manage and analyze cash flow while monitoring A/R and unbilled fees for timely billing and collection

●Provide consultation to partners in determining annual Revenue Goals

●Perform special projects and analysis as requested by Risk Executives

Accenture, Chicago, IL May 2006 – July 2008

Project Manager, CIO Operations

Manage portfolio of project/program budgets and perform analysis of project actual results to forecast for one of largest IT organization

Provide financial data analysis support to multiple Business Unit Budget Owners in various Capabilities to establish and support strategic business direction

Assist Budget Owners to develop and maintain annual budgets and quarterly forecasts including variance analysis and identifying trends

Prepare complex quantitative financial and management reports for use by Senior Executives within the firm

Analyze actual spend for annual operating budgets and report variances to forecast

Identify and resolve gaps in budgets to planned spend in accordance to established guidelines

Communicate budget variances to senior leadership and provide solutions to track budget spend

Review and analyze forecasts, annual plans and other financial summary reports as requested

Quadri Enterprises Inc., Acworth, GA April 2004 – May 2006

Principal Owner / Entrepreneur

Assumed ownership of underperforming business and increased sales 50% to drive annual revenue to $4.3 million in one year; secured 120+ business accounts to increase monthly revenue $20,000.

Performed profit analysis on various products to determine greatest margin potential

Saved $2,500+ monthly on inventory costs by replacing distributors and renegotiating vendor contracts.

Streamlined operations by developing new processes for finance administration and sales reconciliation

Managed staff of 7 employees providing guidance and conducting performance appraisals

JPMorgan Chase, Elgin, IL October 2002 – March 2003

Project Manager, Commercial Credit Card Division

Managed new commercial card project for The Walt Disney Company with projected annual revenues totaling $15 million.

Managed the integration of AT&T calling card feature into the Disney Employee Credit Cards.

Managed budget variance against the project plan and actual expenditures.

Authored high level project plan including project objective, scope and risk mitigation strategy.

Reported project issues and provided recommendation to minimize project risk.

Managed daily project tasks and activities to minimize risk of cost over spend and scope creep.

Provided direction to cross-functional project team consisting of customer service, marketing, and finance staff, reporting to the division Vice President.

Developed and executed new programs and products aligned with needs of commercial accounts.

Scheduled and facilitated weekly and ad hoc team meetings relating to project updates, status and issues.

Managed relationship with vendor to ensure proper build/design of requirements

Sears Roebuck and Company, Hoffman Estates, IL May 2000 – October 2002

Project Test Lead, Credit Card Division

Team lead for multiple new test projects for a portfolio of 2+ million credit card accounts, reporting to the Project Manager.

Validated financial data and communicated findings to senior management.

Produced proposal for management to assist in making informed decisions.

Worked closely with IT team to develop new financial validation application which reduced validation time by 50%.

Built strong relationship with IT, Marketing, Finance, Call Center, POP, Legal departments and vendors.

AT&T (previously SBC), Hoffman Estates, IL May 1999 – May 2000

Corporate Credit Analyst

Performed analysis and managed financial model to provide data of cellular units and implement enhancements and modifications aligned with new business strategies.

Delivered system support to 100+ end users comprised of dealer/corporate stores.

Manipulated various financial drivers for improved financial efficiency.

Gathered financial data to develop reports for CFO and Controller.

Tracked all expenditures and provided reporting to management.

Improved scoring results 20% by working closely with vendor to create new variables to scoring model.

Enhanced reporting processes by teaming with IT to develop monthly reports for VP and Director of Finance to capture data relating to store performance, new accounts, rates, and plans.

IBM Global Services, Oak Brook, IL June 1996 – May 1999

Financial Analyst, Credit Department

Managed $5M portfolio of IT Remarketers across the Midwest region.

Analyzed and reviewed financial statements to determine profitability and risk of new and existing clients and made recommendations to senior management

Perform cash flow analysis to determine liquidity of the firm

Worked closely with Marketing team to determine customers’ financial needs while minimizing risk to IBM Global Finance.

Led team tasked with performing financial review of all midsize companies in the portfolio.

Managed operations team in development and execution of departmental process improvements.

Education/Certification

Certified ScrumMaster September 2020

Scrum Alliance

AWS Certified Cloud Practitioner May 2020

DePaul University, Chicago, Illinois June 2001

M.B.A. - Management Information System (Project Management)

DePaul University, Chicago, Illinois June 1996

Bachelors of Science - Finance



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