Post Job Free

Resume

Sign in

Service Manager

Location:
Pflugerville, TX
Posted:
October 19, 2020

Contact this candidate

Resume:

JOSHUA MYRON

Cell: 832-***-****

Email: adg3wn@r.postjobfree.com

SUMMARY

A well-rounded Techno-Functional professional having acquired skills in product (Maximo) and process (EAM & Supply chain).

Solid experience in Maximo Automation Scripting

Recently implementing the Automation Scripts for Integration in Maximo 7.6

Composed user stories based on business requirements, wireframes, systems analysis and acceptance criteria solicited from senior stakeholders and product managers and as required throughout release iterations (sprints).

Conducted sprint Meetings and followed up on action items for the continuous improvement

Strong experience in the MIF Configurations within Maximo

Strong experience in designing the Interfaces being Maximo as a Hub System and the other Systems as External Systems

Expertise in developing the Maximo Interfaces using Maximo 6/7.1/7.5/7.6

Experience in IBM Maximo Migration Manager, User Management, Application Designer

Experienced in 2 full life cycle installations and configurations of Maximo 6.2, Maximo 7.1, 7.5 and Maximo 7.6.

Configuration and Implementation of Maximo Enterprise Asset Management (EAM).

Experience in Automation Scripts at Attribute, Object, Action, Custom Condition Launch point and Integration Launch Point

Good experience in Maximo Development Activities like MBO Customizations, Screen Modification, and Field Level Validation classes, Conditional Expressions, MIF Architecture, Oracle MIF Adapter for Oracle Apps Integration, Maximo Database Config, Maximo Automation Scripts and TRM.

Hands on experience with Maximo Tables, relationships and Audit tables.

Expertise working on Maximo 7.6/7.5/6.2.2 on both WebLogic and IBM WebSphere Application server.

Sound functional knowledge on Work Management, Supply Chain, Inventory, PM and industry solutions like Calibration, Nuclear, Spatial and T&D.

Good understanding of Maximo Nuclear functionality such as Line-Up, Condition Reporting, Permits, Assets and locations, Nuclear Work-Types and Clearances.

Good understanding for Configuring options for different modules Organization and Site level.

Involved in Maximo Data Load using Maximo Integration Framework.

Configured WAS Global Security using Tivoli Directory Server as a LDAP user registry.

TECHNICAL SUMMARY

Domain: Enterprise Asset Management System

EAM: Maximo 6.2, 7.1, 7.5, 7.6

Agile Tools: Team Foundation Server, Jira, ServiceNow, Trello, Buganizer

Operating System: Windows 2008, Windows 2003, AIX, UNIX and LINUX

Tools/DB: Eclipse BIRT Reporting, DB2, Oracle and DB2, SQL, MS SQL Server

Data Migration: PL/SQL, SQL Loader, MIF, Migration Tools, Oracle

Application Server: WebSphere 7.1 and WebLogic

ACADEMIC HISTORY

B.Sc. Information Technology, United States International University

WORK EXPERIENCE

AMERICAN ELECTRIC POWER - NUCLEAR (Buchanan, MI)

Accenture

March 2020 – July 2020

Maximo Technical Developer

Developed Inbound and Outbound Integrations between Maximo and Primavera P3, eSOMS

etc.

Monitored Integration messages using Message Tracking and Message Reprocessing

Wrote Automation Scripts on Attribute launchpoint, Object Launchpoint, Action Launchpoint and Integration launchpoint

Developed and Wrote Automation scripts on Custom Applications and Custom Objects

Packaged Configurations using Migration Manager to be moved to higher environments

Wrote Integration Design Documentation

Custom design of Maximo screens using Application Designer

Develop custom scripts for business rule enforcement

Develop a functional design document for Maximo application changes, interfaces, reports or conversions Functional designs must have traceability back to specific requirements captured

Develop training material, user manuals, presentations, and reports

Troubleshoot issues reported by end users

Participate in appropriate meetings, workshops, and technical meetings; as well as making formal presentations

AMEREN ELECTRIC/GAS SERVICES (St. Louis, MO)

Infosys

Nov 2019 – March 2020

Business Analyst Lead

Maximo/Field Service Edge (Click Schedule/Click Mobile)

Managed and Troubleshoot transactional Integration between Maximo and Field Service Edge (Click Mobile and Click Schedule)

Helped with Development of Changes and Requirements in Maximo to meet Business Requirements

Point of Contact to collaborate with Business Team, Design Team and Development Team to ensure open and maintained lines of communication to monitor and improve business unit satisfaction with IT

Work with technical team in reviewing technical specifications and translating technical issues/requests in a manner that can be understood by the business users, and vice versa.

Gather and analyze business requirements, prepare requirements documents including workflow diagrams, and then develop functional design documents.

Investigate and resolve problems through research and functional analysis.

Provide continual assessment and review of unit testing and integration plans to ensure the solutions meet the business need and are working as designed.

Prepare detailed estimates for various development and/or project efforts.

Maintain end-to-end understanding of functional aspects of application and associated business processes

Tracing of Business Requirements to Business Processes

Writing of End to End testing scenarios

Writing of Test Cases and Test Scripts to ensure Complete Testing of System Requirements

GOOGLE (Austin, TX)

Accenture

Aug 2019 – Oct 2019

Maximo Developer

Worked on daily P1 tickets with short turnarounds

Participated in daily stand up calls with offshore team for handoffs

Participated in weekly meetings with client for requirement gathering

Custom design of Maximo screens using Application Designer

Set up start center Portlets for different Security groups

Developed Automation Scripts based on the Business Requirements

Performed Code Migration across different Maximo environments for Sprint Iterations

Responsible for developing the New Requirements relates with Integration

Perform application and solution development to meet project requirements

Responsible for developing the New Requirements relates with Integration

GENERAL MOTORS (Austin, TX)

Sogeti/Capgemini

Aug 2018 – May 2019

Maximo Technical Developer

Extend custom Maximo business objects.

Developed Automation Scripts based on the Business Requirements

Custom design of Maximo screens using Application Designer

Set up start center Portlets for different Security groups

Extraction, Transformation and Loading of plant data into Maximo 7.6 from Maximo 7.1

Performed Code Migration across different Maximo environments for Sprint Iterations

Worked on Extended Class Customization to Filter Item Master records based on Logged on User

Worked on MBO Design document

Conducted Workshops to discuss the Integration issues/design errors/testing plan on a weekly basis

Responsible for debugging and fixing the Interface issues in a timely manner

Provide Day to Day Integration support and handle the Integration issues in an effective manner

Work with IT staff to ensure databases software applications meet technical, functional and security requirements; ensure applications are optimized for state-of-the-art technology and functionality

Provide working demos of Maximo 7.6 to our business team

Responsible for developing the New Requirements relates with Integration

Responsible for converting the Java User Exits to Automation Scripting

Expertise in debugging User Exit Java code to find the root cause of Integration issues

Integrate Maximo application with other applications i.e. SAP

Responsible for debugging and fixing the Interface issues in a timely manner

Develop custom scripts for business rule enforcement.

Develop custom Maximo applications.

Develop and update Maximo reports.

Perform build and deploy Maximo application on WebSphere.

THE CITY OF AUSTIN (Austin, TX)

KForce

March 2016 – May 2018

MAXIMO SAAS DEVELOPER/PROGRAMMER

Perform application and solution development to meet project requirements

Developed Automation Scripts based on the Business Requirements

Responsible for developing the New Requirements relates with Integration

Attended Scrum meetings weekly and convert the user Stories into Technical Implementation

Assign a rating for each story and work on those user stories

Reviewing and interpreting business requirements. Perform a fit gap analysis of the business requirements to Maximo functionality

Provide functional solutions in Maximo 7.6 based on the business requirements. Develop a Maximo object inventory based on the proposed solution

Contribute to estimating the complexity of the Maximo object inventory

Develop a functional design document for Maximo application changes, interfaces, reports or conversions Functional designs must have traceability back to specific requirements captured

Develop training material, user manuals, presentations, and reports

Troubleshoot issues reported by end users

Participate in appropriate meetings, workshops, and technical meetings; as well as making formal presentations

Assist with Information Technology planning, design, developing and coordinating the installation, testing, operation, monitoring, troubleshooting/debug, and maintenance of new or existing applications

Document customer business rules and functional requirements

Perform analysis of data and respond to data calls through report queries

NATIONAL OILWELL VARCO (TEXAS CITY, TX)

August 2012 – February 2016

Maximo Analyst

Develop and update Maximo reports.

Maximo Systems Administrator providing administrative support tasks – creating user groups, creating users, setting up organizations and sites.

Help guide, build, Test, and deploy MAXIMO applications. Configuring and customizing the application to meet the business process design and application requirements

Lead service decomposition meetings with service SMEs to analyze delivery plans for services gather reporting requirements.

Decompose delivery plans into performers, tasks, and checklists

Design, test, and delivered workflows

Expertise in debugging User Exit Java code to find the root cause of Integration issue.

Responsible for debugging and fixing the Interface issues in a timely manner

Provide set of service definitions and offering workflows

Demonstrate service offerings and review graphs, start centers, metrics, and reports

Help customer set up service item master management

Create high level designs and detailed designs for each Service

Configured and unit test selected services

Initialize Service Configuration entities for entire RC implementation

Create Start Center-specific Service documentation for the Service SMEs and Service Teams

Supporting the execution, monitoring, testing and documentation of identified key activities

Ensure compliance and preparedness

Edit extended Java Classes and identified some design defects and make recommendations to Java developers to develop extensions.

NATIONAL OILWELL VARCO (HOUSTON, TX)

February 2010 – June 2012

Maximo Analyst

Write and publish reports to meet the Users' requirements

Act as the advisor to the team and business on the further developments of Cognos BI

Providing support services for the existing BI application.

Involved in creating dashboards, model development and constructing Meta data models in Framework manager

Writing scoping documents to assess business requirements

Writing design documentation to describe how the requirements will be delivered

Developing ETL packages and Cubes

Performance tuning

Write, translate and code software programs and applications according to specifications and client needs

Write programming scripts to enhance functionality and/or appearance of applications or web applications

Assist in the development and deployment of new programs and databases and enhancements to existing applications

Develop automated database applications

Install and configure relevant components to ensure database access

Diagnose and resolve database access and performance issues

Develop, code, install, test, debug, and document Web applications using appropriate editors

Write documentation to describe program development, logic, coding and corrections

Conduct unit testing on programs and applications developed

Participate in testing and documenting of new application systems, programs, software and databases

Production of Reconciliation routines

Generate Excel/SAP procurement control reports for analytical purpose

MANAGEMENT SKILLS

Change Management; Business Process Analysis; System Design

Upgrade and Implementation Strategies

Facilitation of Strategy and Design Sessions

Project Coordination; New Module Fit Analysis

Testing and Training Coordination

Production Transition

Report design, specification and development



Contact this candidate