CURRICULUMVITAE

Name EJALUMHENYIKINDNESS

Address SHARJAH UAE

Telephonenumber

EmailAddress

055*******

adg3vy@r.postjobfree.com

TITLEWAREHOUSEHELPER

PERSONALSUMMARY

Committed,results-drivenprofessionalseekinga

PackerpositionwithMultiPackagingSolutions.

Offeringexceptionalabilitytopreparecontainersfor

largevolumeshipmentsbyensuringaccuracyand

promptness.

WORKEXPERIENCEGUINNESSSTOREHELPER2017-2020

Duties;

Packinggoodswithbubblewrapandpolystyrenechips.

Sealingcontainersusingglue,staplesorshrink-wrap.

Usingcomputerstocheckinventorystatusandavailability. Pickingandpackingproductsintoappropriatecontainersand boxes.

Disposingofemptyboxesandexcesspackaging.

Determiningthecorrectboxsizetobeusedtopackorders.

Packingcartonswiththeappropriatequantityofproducts. Carryingoutastartofshiftinspectionofalpacking

equipment.

Packingboxesinawaythatensurestheirsafedeliveryand

minimisesin-transitdamages.

Removingorsortingoutproductsthatdonotmeetingquality standardsorspecifications.

Ensuringthatproductsarepackedcorrectlyandsecurely

beforetheyaresenttothetruckforshipment

Folowingalsafetyprocedures,andalsoutilizingappropriate safetyequipmentataltimes.

Obtainingthecorrectboxestopackproductsin.

Performingvisual,weight,andsealinspectionsofindividual packages.

Completingticketsforeverypaletthathasbeenpackedwith informationsuchastheitemnumber,dateandcasecount.

Usingpalet-jackingandhand-jackingequipmenttomove

paletsaroundwarehouse.

Matchinglabelsandordersaccurately.

CUSTOMERSERVICESREPRESENTATIVEATINTERCONTINENTAL

HOTEL2017

Answerincomingcalsandrespondtocustomer’s

emails

HandleOnlineandOfflineSales

HandlealCustomerRequests

ManagealCustomersRelatedissues

PlacingaladvertonSocialmedianetworks

Managingandresolvecustomercomplaints

Selproductsandplacecustomerordersonsocial

mediain

thecomputersystem

Identifyandescalateissuestosupervisors

Provideproductandserviceinformationtocustomers

Research required information using available

resources

Research,identify,andresolvecustomercomplaints

using

applicablesoftware

Processorders,forms,andapplication

ACADEMICQUALIFICATIONS

(SENIORSECONDARYSCHOOLCERTIFICATE)

(DIPLOMAINCUSTOMERRELATIONS)

(CERTIFICATEINCUSTOMER SERVICE)

FluentinEnglish

KEYCOMPETENCIESANDSKILLS

Provencustomersupportexperienceorexperienceasaclient servicerepresentative

Trackrecordofover-achievingquota

Strongphonecontacthandlingskilsandactivelistening

FamiliaritywithCRMsystemsandpractices

Customerorientationandabilitytoadapt/respondtodifferent types

ofcharacters

Excelentcommunicationandpresentationskils

Abilitytomulti-task,prioritize,andmanagetimeeffectively COMPUTERKNOWLEDGE

- MicrosoftPackages

- (AFT)AmazonFulfilmentTechnology

- (ERP)ElectronicResourcePlanning

- CustomerRelatedSoftware

- (OMS)OrdinaryManagementSystem

- (MRS)ManuelRecordingSystem

•Gender : Male

•MaritalStatus : Single

Nationality : Nigerian

Herebydeclarethattheinformationfurnishedaboveistrueandcorrecttothe bestofmyknowledge.

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