:

RESUME

K SIVANANDHAM

Career Objective:

Seeking a challenging and rewarding career opportunity in an organization of repute which recognizes and utilizes my true potential while nourishing my analytical and technical skills. Professional Experience

Floor Supervisor in authorized Honda Main dealership in Coimbatore Honda Motorcycles

and Scooters India

Pvt Ltd

(Pressana Honda)

Planning to increase the vehicle inflow and generating more revenue

Sort customer complaints from customers end

Ensuring and Re-addressed of the back office customer complaints

Monitoring work shop operations as per Honda standards and Norms

Educating the customers about Service awareness and periodic maintenance importance and build a long term relationships

Warranty handling process as per Honda standards

Absorbing products performances and highlights to Honda

Ensuring Next day calling (NDC), Post service follow up (PSF) to customers and get feedback from them

Regular follow up of service coupons, Compiling monthly reports from various networks and product performance report on as regular basis

Strong communication with Honda and immediately implementing as Honda recommendations

Monitoring work shop with service advisor and technicians and Customer relationship executives for providing best service to their vehicles

From 2018 May to till date.

Mobile No: +91-965******* e- mail: adg3u1@r.postjobfree.com

4 Years OEM experienced in Car Production in Hyundai and Field Service in Yamaha and 2 Years works as a floor supervisor authorized Honda service center – Over All experience is 6 years in Core.

Effective communicator & negotiator with strong analytical, problem solving and organizational abilities

Knowledge of developing and implementing quality, process to meet the quality standards Profile Summary

Yamaha Motor

India Sales Pvt Ltd

Junior Service Engineer Trainee in Yamaha Motor India Sales & Pvt Ltd in South Rural of Field Service Department.

Man Power Training & Skill (Training plan and OJT).

Work shop Operations with New Model Support Criteria.

Product Quality upkeep, Vehicle Testing, Quality Feedback & Analysis.

Warranty Management and Monitoring.

Service Setup as per Network, Workshop expansion need analysis.

Network Expansion & New Dealer Installation.

Workshop performance monitoring.

Ensuring Re-adressal of Back office Customer Complaints.

Promotional Activities & Organizing Events.

Market feedback for Product / Facility.

Regular follow-up of Service Coupons, compiling Monthly Reports and Product performance feedback on Regular Basis

Appointing PWOs and Monitoring the PWO Sales Target vs Actual Weekly Basis Whole Andhra Pradesh

Planning and Participating Sales and Service related Activities and Events

Handling a Team of 4 Staff in Each Dealerships & co-ordination with spares and sales, covering 9 Districts of Andhra Pradesh, stationed in Vijayawada.

From May 2016 to Apr 2018

Hyundai Motor India

Limited.

Production Department:

Worked in Production section and Quality Control Section

1.5 Years Experience in Chassis Assembling Section in Main Line

Worked in Various Models production single line system

To Control the required specifications of Each models

To support Pervious and Next Stage Assembling Process Direct and Indirectly

Sub Frame assembling and Suspension Assembling on time

To Reduce the Assembling time with same Quality to Increase Production Volume

Suggesting to reducing material cost, shape and weight for decrease the production cost and time to R&D and L&D Departments.

Worked in “ Off Line ” here repair the Vehicle which are defect on Main line

3 Times Received “Zero Defect Award” in Assembling with “ Zero Wastage ” Quality Control Department :

6 Months Experienced in Road Test and OK Line Divisions

To Ensure the Assembled Parts function and their performance within Limit

To Ensure the Riding Comfort and Experience with customer oriented Expectations

Always finding a way to achieve the Quality based on customer’s expectations

Totally 2 Years Experienced in Manufacturing Sector. JM TVS

.

Had training form TVS Authorized dealer –Negamam of 1 month Implant Training on 2013 May.

Academic profile:

Degree Specialization /Institution Board/University Year % DIPLAMO

Nachimuthu Polytechnic

College

.

Autonomous 2014 84.7

SSLC

Govt High School

Gollapatti

State Board Tamilnadu

2010

90.8

Technical Skills :

Creative skills MS Office, Autocad-10, Google Sketch up, Photo shop, Paint. Operating Systems Windows Family, Boss and Lunix

Team player in which we developed a new Working Prototypes

Fabrication of Theft control system by using normal Phone without net for Vehicles.

This Project about low cost and without net theft control system. It can access anytime and anywhere by operated concern mobile. It can be able to cut the Power supply from battery and Fuel Supply at the same time also we can know location of the Vehicle.

We made it like Very compact unit no need extra space and energy.

It can be access form Normal phone to Apple IOS.

Everyone can easily operate form their phone with registered mobile number Hobbies

Athletic and Kho-Kho Player

Travelling & Riding Bikes

Playing Chess and Cricket

Short films making

Photography

Good knowledge in Technical innovative Savvy with Multidisciplinary exposure

Team Player, Self-Motivated & works well in diversified team environment

Enthusiastic to get updated with the Latest Technologies. Professional Skills :

Academic Project Description:

Personal Information:

Name K SIVANANDHAM

Father’s Name K KANAGARAJ

Date Of Birth 24th Oct. 1995

Gender Male

Languages Known Tamil, English, Telugu.

Nationality Indian.

Marital Status Unmarried

Address for communication Hno-3/75, Kattabomman St, Karapadai, Pollachi,

Coimbatore.

Pin:642205

Tamilnadu.

Date:

Place: (K Sivanandham)

Contact this candidate