CURRICULUM VITAE

OF

KISHENDRAN RICHARDS

CURRICULUM VITAE

PERSONAL DETAILS

Surname : Richards

First Name : Kishendran

Identity Number : 880**********

Gender : Male

Nationality : South African

Marital Status : Single

Residential Address : 140 Avonford Crescent, Sunford, Phoenix, 4068 Telephone (home) : (033-***-****

Cell No. : 082-***-****

Languages Spoken : English, Zulu

State of Health : Excellent

Driver’s licence : Code 8 (Code B)

Hobbies : Swimming, Fishing, Playing Soccer, Watching Movies and and Gardening

Email Address : adg3so@r.postjobfree.com

Availability : Immediately

EDUCATIONAL QUALIFICATIONS

Last School Attended : Heather Secondary School

Highest Grade Passed : Grade 12

Subjects passed : English, Afrikaans, Biology, Geography, Metal Work

DEVELOPED ABILITIES

Computer skills

This will enable me to be computer literate as well as be able to perform tasks using Microsoft Office Word, Excel, PowerPoint and Outlook.

COMPETENCIES AND SKILLS

Ability to work effectively in a team environment and independently as required

Strong written and verbal communication skills

Patient Service skills

Good organisational and people skills

Knowledge of hospital procedures and medical terminology

Action oriented

Customer responsiveness

Deadline driven

Ethical behaviour

Resilience

Engaging diversity

Influencing

Drive & energy

TRAINING AND COURSES ATTENDED

American Hotel & Lodging Association: Certified Guest Service Professional Tourism - 2018 International Hotel School Training: Customer Service Course - 2018 WORK EXPERIENCE

Position : Admissions Clerk

Name of Company : Busamed Gateway Private Hospital Period : 01/10/2014 – 14/02/2020

Key Responsibilities :

Welcoming patients to the hospital

Maintenance, update and filing of medical records and paperwork

Supporting the Ward Manager and nursing staff with administration tasks

Answering the telephone and dealing with patients and visitors

Confirm authorisation for patient treatment

Ensure updated clinical coding and assist with the case management process as required

Interpretation and implementation of scheme benefit rules

Administer pre-admission and admission process

Administration of the creditors and invoices

Assisting with reception and admission duties as necessary

Carrying out accurate admission and receptionist duties for the hospital

Performing general administration duties involved in the admission of patients

Filing and assistance with billing of accounts

Operating the switchboard

Handling money

Liaising with medical aids to obtain authorization for admission

Delivering a high standard of work, providing excellent patient service and maintaining confidentiality

Position : Admissions Clerk

Name of Company : Life Healthcare Fourways Hospital Period : 05/05/2009 – 31/10/2010

Key Responsibilities :

Admission of patients (data capturing)

Obtaining pre-authorization from medical aids

Handling patient queries

Processing payments

Confirming memberships and auth number with the medical aids

Billing of files for A&E accounts

General admin and reception duties

Dealing with Doctors and external clients

Dealing with customers enquiries (face to face and telephonically)

Switchboard relief

Ordering of stationery stock

Adhering to all admissions protocols

Working 12-hour shifts, including weekends and night duty Reason for Leaving : Transferred to Life Carstenhof Clinic Occupation : Admission Clerk (duties same as above) Period : 31/10/2010 – 30/09/2012

REFERENCES

Busamed Gateway Private Hospital : Millicent Rooskrantz Contact Number : 082-***-****

: Shirahn Papiah

: 084-***-****

Life Carstenhof Clinic : Leo Pillay

Contact Number : 082-***-****

Life Fourways Hospital : Daniel Mofokeng

Contact Number : 011-***-**** / 072-***-****

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