teller
Resume:
CURRICULUM VITAE
OF
Kgaogelo anne wapad
PERSONAL INFORMATION
SURNAME : WAPAD
NAMES : KGAOGELO ANNE
PHYSICAL ADDRESS : 1539MONTSHIWA MAFUNGU STREET
: GALESHEWE
: KIMBERLEY
: 8345
CONTACT NUMBERS : 073*******
ALTERNATIVE : 083-***-****
EMAIL ADDRESS : adg3pi@r.postjobfree.com
DATE OF BIRTH : 01 AUGUST 1993
IDENTITY NUMBER : 930**********
NATIONALITY : SOUTH AFRICAN
GENDER : FEMALE
MARITAL STATUS : SINGLE
HOME LANGUAGE : SETSWANA
OTHER LANGUAGE : ENGLISH AND AFRIKAANS
DRIVERS LICENCE : NONE
CRIMINAL RECORD : NONE
DEPANDENTS : NONE
EDUCATIONAL QUALIFICATIONS
SCHOOL : NORTHERN CAPE HIGH SCHOOL
YEAR COMPLETED : 2011
HIGHEST GRADE PASSED : GRADE 12
SUBJECTS PASSED : ENGLISH FIRST LANGUAGE
AFRIKAANS SECOND LANGUAGE
MATHEMATICS LITERACY
ECONOMICS
BUSINESS ECONOMICS
ACCOUNTANCY
LIFE ORIENTATION
TERIARY INTRODUCTORY QUALIFICATION
QUALIFICATION : BANKING SERVICE ADVICE
INSTITUTION : MILPARK EDUCATION
YEAR OBTAINED : 2013
SUBJECTS PASSED : BANKING
BUSINESS MANAGEMENT
ECONOMIC FUNDAMENTALS
BANKING ADVICE
FUNDAMENTAL PRICIPLES OF BASIC ACC
FINANCIAL PLANNING
TERIARY QUALIFICATION
QUALIFICATION : NHC: BANKING( CURRENT)
INSTITUTION : UNIVERSITY OF SOUTH AFRICA
YEAR OBTAINED : 2020 2nd semester
CURRENT SUBJECTS : BANKING INTRODUCTION
BANKING FUNDAMENTAL PRINCIPLES
BUSINESS MANAGEMENT
COMMINICATION IN BUSINESS
FINANCIAL ACCOUNTING
SUSTAINABLITY AND GREED
RISK MANAGEMENT FOR BANKERS
QUANTATATIVE METHODS
CREDIT MANAGEMENT
ECONOMICS
WORK EXPERIENCE
COMPANY : ABSA BANK (LETSEMA LEARNRSHIP)
POSITION TELLER
DURATION FEB 2013- FEB 2014
REASON FOR LEAVING CONTRACT ENDED
COMPANY : OLD MUTUAL
POSITION : FINANCIAL CONSULTANT
DURATION : JUNE 2014- 15 DECEMBER 2016
COMPANY ABSA BANK FULL TIME
POSITION TELLER
DURATION SINCE 20 DECEMBER 2016- TO DATE
DUTIES
Plans and monitors daily and future activities and progress to identify any impact on targets and productivity and ensure all operations run smoothly and efficiently.
Maintains branch operations through effective expense and cost management in support of branch profitability.
Ensures that all people resources, systems and equipment are in place, functional and comply with the corporate identity to promote professionalism and efficiency of the branch. Achieves superior customer service and client centric behaviour through resolving client queries and complaints promptly, professionally and effectively.
Manages and maintain the relationship with internal & external stakeholders
(RMM,
i-Wyze, Octogen, PFA, etc.) And to effectively manage the referral process between business units.
Proactively identifies new business or sales opportunities and actively and effectively market the products and services to ensure business growth.
KRA's
Compliance
Effectively handles all client queries professionally.
Plans and monitors daily and future activities and progress to identify any impact on targets and productivity and ensure all operations run smoothly and efficiently.
.
Balances own priorities with directing and motivating others. DUTIES
To deliver a quality front-line banking service to our clients within the branch by:
Consulting with clients
Gathering and capturing of information
Deposit-taking transactions
New client take on procedures
Assisting clients with general banking related queries REFERENCES
MS DIPINA MGOMA
OLD MUTUAL MANAGER
MR MOSALA PITSO
ABSA BANK SUPERVISOR
MRS ZAKITHI SHANGE
ABSA BANK SUPERVISOR
BANK MANAGER
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