Rachel A. Lumasag

Mobile #: +639*********

adg3n0@r.postjobfree.com

Skype: live:38536ba864a30875

San Jose Quezon, Bukidnon, 8715

August 31, 2020

To Management:

I'm writing to express my interest in the Homebase Call Center Agent position listed on some website. I have experience in BPO Industry/ Call Centers. While much of my experience has been in the BPO industry, I understand the social value of this sector and I am confident that my BPO experience will be an asset to your organization.

My responsibilities have included the development and assisting customer care regarding their services for Phone/Cable/Internet connection and also in Health Care Insurance that the customer avails from our respective company.

I have also worked closely with healthcare professionals and medical assistants to help them to provide the best possible information to patients or Health Insurance owners. I have also helped Physicians and Pharmacist to use their medical content to write user-friendly and easily comprehensible text.

Experience has taught me how to build strong relationships with all departments in an organization. I could work within a team as well. I can work with other Tutors as well for me to grow and learn more from them so I can apply it on my work. I am also open for evaluations and opinion or comments regarding my teaching for me to know what are the things that I will need to improve.

I am confident working with development departments to implement design and functional enhancements, and to monitor site statistics and conduct search engine optimization.

Thank you for your consideration.

Rachel A. Lumasag

RACHEL A. LUMASAG

adg3n0@r.postjobfree.com / Skype Accnt.: live:38536ba864a30875

Customer Care Representative, Pharmacy Indexer Representative, Hotel Reservation Representative in BPO industry for almost 4yrs and English Tutor in Abu Dhabi for 2yrs. Highly self-motivated and results driven. Take a keen interest in current trends and have a high passion for teaching kids.

Fast and effective. I want to be part of your success by offering high motivation, responsibility, quality work and keeping deadlines.

Place and Date of Birth: September 4, 1983

Sex: Female

Address: San Jose Quezon, Bukidnon Mindanao Philippines

Email Address: adg3n0@r.postjobfree.com

Contact Number: 092********

EDUCATION

Elementary: Oroquieta City Central Elementary School – Grade I – VI -1990 – 1996

High School: Misamis Occidental National High School – 1st year – 4th year – 1996 – 2000

College: Immaculate Conception College La-Salle Ozamis City

Christ the King College Gingoog City

Course: Bachelor in Elementary Education

Area of Concentration: English and SPED - 3rd year Undergraduate

sOther Skill:

Microsoft Office

Excell

English Literacy

Internet Literacy

Working Experience:

Fiesta Brands Incorporated

Finish Product Sorter – 2006 – 2007

Fresh Fruit Ingredients Inc. (FFII)

Finish Product Sampler / Office Staff – 2010 – 2012

AEGIS People Support (BPO Industry)

Hotel Reservation Specialist – 2013 – 2014

Teleperformance (BPO Industry)

Customer Care Specialist / Team Lead – 2014 – 2015

United Health Care UHG (BPO Industry)

Pharmacy Indexer Technician – 2015 – 2016

Abu Dhabi UAE (OFW)

English Tutor for 6 children – 2016 – 2018

Online Tutor (ACADSOC) - April 2019 - October 7, 2020

Character References:

Engr. Rolymer Zalsos – FFII DCN Plant Manager

Janelle Carmella Tabz – UHG Account Supervisor

Contact this candidate