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Manager Support

Location:
Madurai, Tamil Nadu, India
Salary:
na
Posted:
October 19, 2020

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Resume:

RICHARD ATHISAYARAJ

No ** *th cross street, AGS Colony, Velachery, Chennai, TN 600042

E-Mail: adg3kg@r.postjobfree.com

Phone: 988-***-****

SR VICE PRESIDENT

Operations

OBJECTIVE

Looking for a challenging opportunity where my expertise and knowledge are well utilized for the growth of company’s business and my career as well.

AREAS OF EXPERTISE

TECHNICAL

*Java, .Net, SharePoint, Crystal report XI, SQL,Oracle Forms, Oracle Lite

*SAP Platforms ( ECC 6, BPC,BI/BO, Net weaver, Enterprise Portal, XI/PI)

*Automation & Performance tool (QTP, Load Runner)

*Six Sigma Certified

*Prince 2 Certified – Advance Level

*GNIIT certified

PROFESSIONAL SUMMARY

*Over 23+ years of professional experience in Technical, IT Program, Leadership, Global Delivery, Resource Management and Client Engagement experience.

*Prince 2 Certified (Foundation and Advance).

*Six Sigma Certified.

*Experience in SAP Implementation, resource estimation, planning, implementation, resource allocations, budgeting, & billing and support of new and existing business applications enabled by IT.

*Managing SAP vendors including IBM, PWC & HTC

*Provide Strategic leadership, create Business proposals and render executive consulting support to Directors, VP and other Business leaders.

*Experience in liaising with multiple teams across different geographies.

*Strong experience in Manual/Automation Testing.

*Delivery Management – Involved in Release schedule & project planning for Physiological Biometrics with Face Finger and Iris Sensors

*Effectively managed more than 25 highly visible and Business critical projects with Budget ranging from $15M to $40M.

*Delivery responsibilities for development, support and maintenance of multiple projects / programs in diverse technologies viz. Java/Oracle, .Net.

*Handling End to End delivery (Development to Implementation) with rollouts in almost 5000 branches.

*Strong Client and vendor Management skills. Providing Onsite and offshore support for US, Singapore, Brazil, Australia, Indonesia and African Clients. Handled Vendors like IBM, Infosys, Wipro, PWC, TVS, Mahindra Satyam and HTC.

*Onsite experience and global exposure in 23 countries including Singapore, Australia, Indonesia, Brazil, Ghana.

*Elevated to exclusive list of Organizations Global Talent Pool (400 of 12000 employees worldwide).

*Implemented Core Banking Solutions in Central Banks across various districts in Tamil Nadu.

*Expertise in Supply Chain Management, Trading, Logistics and BFSI Domain.

PROFESSIONAL EXPERIENCE

Sr Vice president, AXL Techno Systems India, Jan 2015 till present

*Develop, manage, and achieve objectives of $10M annual budget for IT consulting and other services.

*Develop and Implement Core Banking System for Bank in Kerala.

*Maintain high standards in hiring staff and following through with employee-development objectives;

*conduct weekly status meetings; provide coaching in communication, problem solving, quality assurance, team building, prioritization, and project management

*Annually reduced consulting costs by $1.4M by managing company-wide cost-reduction initiatives, including optimizing expenditures to enhance internal application development and support capabilities.

*Managing Testing and Delivery with UK for Biometric security solutions for NHS

*Created systems, processes, and KPI's to improve efficiency and reduce project costs and durations

*Ability to close Complex and challenging projects

*Delivered high valued critical projects on time earning acclaim for a fortune 25 client, &Bridged the gap between customer expectations and delivery center by communicating effectively with both

*Started business initiation in INDIA, Implemented Balanced scorecard, Implemented processes, reduced project delivery timeline by 20% and system defects by 50%.

*Increased internal customer satisfaction by in-sourcing strategic functions and reducing out-sourced vendor cost by 47 percent during multi-year expansion of internal application development and support function.

*Built cross-departmental relationships to manage project/support objectives, design application solutions, prioritize deliverables, determine implementation strategy and coordinate assignment of resources in developing software for Department of Education, Head Start Program.

*Owner of Pre-sales, Transition Management, Business Analysis, and proposal submission

*Drive with business-management skills on gains in revenue, market share

*Cultivate excellent relationships with new prospects and existing customers

*Strategic Planning, Contract Negotiations, Key Account Management

Director, Aaltech Information Services Pvt Ltd, India, Sep 2011 to December 2014

*Handling End to End delivery in pre implementation study for rollouts across 500 branches

*Implemented Core banking Solutions in Central Banks across various districts in Tamil Nadu

*Vendor Management relation with Tier one Organizations – HCL/WIPRO/IBM/TCS/PWC

*Independently handled the entire QA & Testing Team.

*Responsible for stable product in Production

*Increased the account size from 2.5M$ to 5$ by applying various Strategies.

*Responsible for running complex programs and projects including handling tasks that are involved in designing and development as well as production.

*Responsible for planning and scheduling project goals, milestones and deliverable.

*Building a robust Team by minimizing Attrition and effective utilization by cutting down resource cost from 60% to 28% and increasing Gross margin from 23% to 60%

*Facilitating and making trade off decisions between quality, costs, resources, scope and time.

*Working with all the stakeholders to define and execute the engineering program.

*Making sure that the execution of all projects is carried out on schedule.

*Review/approve project plans for conformance to program strategy and program plan and schedule.

*Increased the Gross Margin from 24% to 47% for Revenue of 5M $

Senior Manager, Olam Information Services Pvt Ltd, India, Jul 2008 to Sep 2011

*Implementation of SAP across various countries and consolidating data

*SAP BI/PI Implementation with respect to Operation and MIS involving Data warehousing

*Lead the global delivery management organization working closely with the portfolio heads and the operations support team

*Conducted feasibility study for on shore projects and moved it to Offshore from US/Australia with annual savings of $20M for the organization.

*Responsible for ensuring that the work that is moved offshore is cleared through a project clearance process

*Coordinated efforts to automate monthly MIS cycle that reduced overhead by 30% and allowed the client to Report MIS 5 days earlier.

*Carrying out the audit function of compliance assurance in terms of worked cleared for offshore execution

*Managing and Interacting on outsources Engagements with Top Tier IT companies in India

* Participating in the strategic decision making of company in terms of growth and expansion plans both in IT/BPO arena

*Successfully implemented Universal Communication project across the globe saving the organization over $1M per annum in revenue.

Delivery Manager, Olam Information Services Pvt Ltd, India, Jan 2003 to Jun 2008

*Development of Legacy Applications to support Common MIS & Operation across 56 Countries in Supply Chain Management using JAVA & Oracle Forms Platform with Oracle Database

*Successfully rolled out ERP in 42 Countries across the globe.

*Quickly and accurately assimilates internal customer processes and nuances then, where appropriate, suggests and/or implements more efficient alternatives.

*Communicating with stakeholders to provide accurate reporting and information regarding the ongoing projects, risks and initiatives.

*Coordinating, negotiating and motivating outside vendors and off-shore resources in support of timeline and IT project deliverables.

*Effectively training, motivating and mentoring onsite and offshore junior managers, engineers, developers and technicians.

*Automating build and release management saving cost and time.

*Superior coordination of user acceptance testing and QA of final IT infrastructure and software development deliverables through iterative evolutions.

Project Manager, Olam International Ltd, Singapore, Jun 2000 to Dec 2002

*Implementing and testing the Product in Pilot branch

*Liaising with Vendors for Delivery

*Escalating operational issues and gaps to the offshore team

*Developing offline tools to support end-users

*Crystal Reports development for operational users

*Writing store procedure to support the Product

*Ensuring less than 2% bug in production

Senior Developer, Olam Exports India Ltd, India, May 1998 to May 2000

*Understanding the Business requirements

*Responsible for coding Action Classes

*Responsible for production issues

*Automating the Deployment Process

*Avoid Bug leakages into testing by having robust unit testing

*Achieved best employee of the year - 2000

*Experienced in solving technical problems for all the departments and raising appropriate queries to the clients

*Worked as an Internal Auditor for ISO

Developer, Jindal Group of Industries, India, May 1995 to Apr 1998

*Ensure Zero down time in Production

*Reconciling Ledger Mismatches

*Implemented Business Logics

*User Administration and Maintenance

*Training End users and Troubleshooting

Education, MBA Systems

Business Development Strategies

P&L Management

Integrated IT Programs

Business Process Improvement

Budget Management

Contract Development

Operations Management

Cost Control

Product Integration

SAP Implementation

Quick Response Planning

Financial Performance Jo

Product Positioning

Outsourcing

Performance Management

Product Rollout

Negotiations

Multiple hardware platforms

RFI, RFQ, RFP processes

Alternative solution

Operating system interrelationship

Project Management

Cost Benefit identification/evaluation

Systems integration



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