Manager Front Office

Nowel L. Ysatam

Email: adg3fg@r.postjobfree.com

adg3fg@r.postjobfree.com

Mobile #: 091********

Career objectives:

I wish to succeed in a spark environment that provides me ample opportunities to contribute in the growth of the organization as well as in development of analytical and technical skills. I dedicate myself by working in professional and competitive environment.

Special skills:

Computer technician

Administrative works

MS office application

AutoCad drawing 2D/ 3D

Encoding of ACOM system application

Restaurant cashiering through Micros system.

Serving of food and beverage in hospitality standards.

Basic knowledge programming in Microcontroller (PIC16f8A)

Driving vehicle such as motor cycle, car and truck.

Work history:

Saudi Duct Factory - K.S.A. IT Support Technician Feb. 10, 2016 to May. 26, 2019

Responsibility:

Monitor daily business operation and secure of all computer hardware and software to ensure operate properly.

Repairing and troubleshot computer, printer, scanner and network connection.

Installing and configuring of computer system and software.

Diagnosing and solving hardware and software faults

Respond to all users request and provide with adequate support.

Maintaining all hardware and software logs updates.

Maintaining sufficient inventory office and computer supplies.

Maintain the documentations and reports are all file in hardcopy and softcopy.

Jeddah Hilton Hotel - K.S.A. Front office Secretary Aug.1, 2014 to June 6, 2015

Responsibility:

Organizing in daily incoming correspondence make preliminary assessment handle and respond.

Prepare and compose daily routine correspondence and prepare simple interpretation of documents.

Prepare assemble and distribute various reports and documents.

Receive incoming telephone calls from the guest, provide information and questions regarding of business situation.

Keep calendar constantly updated to facilitate appointment and meeting schedules.

Maintain various filling records database of business contracts.

Arrange for various meeting and take minutes.

Administrative work to ensure that all parties receive the relevant information respectively.

Organize business travel arrangement of the Manager.

Jeddah Hilton Hotel - K.S.A. Food & beverage captain waiter Sep. 21, 2011 to July 31, 2014

Responsibility:

Assist of restaurant Manager in day to day operation of outlet in accordance with established policies and procedures.

Lead the team member’s waiter and waitress in during events.

Interacts with the guest and monitor their needs.

Communicate of restaurant Manager in any difficulties and guest comments in other relevant information.

Prepare in daily assignments of waiter and waitress..

Train a new team member how to make set up, proper hygiene, and service standards to the guest.

Communicate with the Chef in food orders.

Service Ala carte, dining room service, plated service, silver service, and buffet service.

Welcoming the guest and assist in professional manner.

Jeddah Hilton Hotel - K.S.A Finance Storekeeper June 10, 2008 to July 5, 2011

Responsibility:

Check daily store requisitions for timely preparation and issuance of items.

Prepare all items requested as per the authorized system store requisition for timely pick up by the concerned department.

Ensure proper policy procedures are maintained for all stock items received and issued.

Ensure proper signatories are obtained for all store requisition issues by the departmental authorized personnel and post in the system accordingly.

Receiving according to the approved order and proper arrangements of all stock items.

Maintain cleanliness, orderliness and functional arrangements of storerooms, and equipment.

Check and record Food & Beverage items expiry dates for follow up purpose.

Count actual store items and compared to the computerized records.

Educational background:

Profession: Bachelor of Science in Computer Engineering

College: AMA Computer University - 2007

Dumaguete City, Negros Oriental, Philippines

Secondary: Tambo National High School - 1997

Tambo, Ayungon, Negros Oriental, Philippines

Elementary: Tambo Elementary School - 1993

Tambo, Ayungon, Negros Oriental, Philippines

Training and seminars attended:

ISO 9001:2015 Transition: SAI Global

Internal audit – Holyday Inn Riyad Saudi Arabia – April 23 to 24, 2017

AutoCad 2017 drawing: ICAD Training

Basic and Advance 2D/3D – 3RD. Floor R-302, Dona Amparo BLDG., Tolentino St., Coner Espana Blvd., Sampaloc, Manila – March 06 to 17, 2017

Train the Trainer: Hilton Hotel

Supervisory - Jeddah Hilton Hotel - December 28 to 31, 2011

Night Auditing: Hilton Hotel

Outlet Auditor - Jeddah Hilton Hotel - May 01, 2010 to November 30, 2010

Broadband Communication: AMA Computer University

Wide Area Networks - AMA Comp. Univ. Dgte. City – Aug. 7, 2004

Programming of PIC16A: AMA Computer University

Programmable Logic Circuit (PLC) - AMA Comp. Univ. Dge Ctiy, - Aug. 8, 2004

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