NATALIE FANT

**** ******** **** *****

Arlington, TN. 38002

***-**** adg3bu@r.postjobfree.com

HUMAN RESOURCES MANAGER

Detail-oriented HR professional able to assist in maximizing employee productivity and achievement of customer service objectives by recruiting, processing, and training employees in accordance with federal and state policies. Skilled in relationship building, employment laws, benefits, payroll, recruitment/retention, training/development, talent acquisition, employee relations, and conflict resolution.

PROFESSIONAL EXPERIENCE

CENTERPLATE-NASHVILLE, TN

HUMAN RESOURCES MANAGER, 3/14-9/19

● Key consultant to senior leadership; advise all key members on progress of team programs, training and development.

● Manage the day-to-day HR practices for Centerplate’s operations at the Music City Center including, but no limited to recruiting, pre-screening applicants, hiring, and assisting management with succession planning.

● Responsible for the onsite review and audit of all HR related functions within the unit including federal and state postings, timekeeping and payroll compliance, positive employee relations and performance management systems.

● Advise management in the appropriate resolution of employee relations issues and corrective actions while coaching on best practice behaviors for both future success and to mitigate risk to the company.

● Thoroughly investigate employee relations issues and concerns and leverage resources to develop appropriate solutions to ensure consistent application of policy.

● Provide counsel and guidance to employees in all related concerns, complaints, and allegations of harassment or disparate treatment.

● Created and implemented standard operating procedures within corporate guidelines specific to the unique functions of this units operation and business demands.

● Safety Leader for the F&B team in conjunction with the Music City Center team.

● Developed and implemnted the units Associate of the Month and Manager of the Quarter recognition programs.

● Conduct monthly Orientation sessions to ensure all associates are on-boarded with the necessary tools and information to ensure their success and future development.

● Negotiate contracts with vendors and temporary staffing agencies.

SHERATON-NASHVILLE, TN

HUMAN RESOURCES MANAGER, 4/13-3/14

● Assisted associates with HR related questions and inquiries. Provided employee counseling as necessary.

● Developed HR strategies and administered policies and procedures.

● Posted open positions both internally and externally on specified job sites.

● Daily responsibilities included accepting applications, pre-screening candidates, drug testing, E-Verify, and ensuring all documentation and files were complete, accurate and up to date.

● Participated in and monitored all employee disciplinary discussions and procedures to ensure the rights of the hotel and the employee are in alignment with Sheraton’s paradigm along with state and federal guidelines.

● Assisted in the coordination of wage and performance reviews to ensure compliance.

● Updated and maintained OSHA log for Worker's Compensation Insurance incidents. Maintained open communication with workers compensation clinic staff.

● Ensured that I-9’s were maintained in accordance with company and State and Federal guidelines.

● Conducted wage and salary surveys as required by the company.

● Planned and organized employee events and programs including Employee of the Month, Manager of the Quarter and the company’s annual Awards Banquet.

AMAZON — Nashville, TN

HR Operations Administrative Assistant,

11/11-4/13

● Clear flags in ATS and assess attendance point for associates for unexcused absences.

● Code Time off requests such as Vacation (VACP), Personal (PERS), Voluntary Time off (VTO), and Lack of Work (LOW) for Amazon associates in AT Server. Responsible for getting the requests approved from upper level management.

● Resolve Employee related issues in a timely and efficient manner. When needed escalate unresolved issues to the Senior HR Business Partners.

● Clear any discrepancies associated with Time of Task for associates in different job functions.

● Enter punches for orientation time for new starts.

● Make point corrections for Amazon associates as directed by AM, Ops Mgr, or HR.

● Input corrective action documents into Amazon Gap System.

● Research associates counseling history as needed to confirm correct level for next counseling, dates of prior counseling, or provide summary of performance history for manager to use in making a recommendation for termination.

● Submit counseling notices for both Amazon and Integrity (temporary) associates.

● Print counseling notices sent out by HR and organize with other counseling’s that need delivering so managers have one complete set of counseling notices. Print/post rates throughout the shift for all associates.

● As needed- help managers run/track production reports, update operations reports as needed, work on projects for creating reports, and perform safety audits. HUTTON HOTEL — Nashville, TN

HR Coordinator/Interim HR Director,5/10 to 11/11

● Successfully recruited and placed a wide spectrum of candidates in open positions.

● Represented the company at local job fairs to prospect and recruit new candidates.

● Posted jobs externally by loading employment opportunity information to internet job boards such as Career builder, H-Careers, Craigslist, and Indeed.

● Executed community relations and actively maintained relationships with educational institutions to recruit hospitality/tourism majors.

● Evaluated/implemented processes to improve employee morale while reducing absenteeism and tardiness.

● Prepared and submitted applications and retention information to the HR Director.

● Prepare separation notices and related documentation.

● Set-up appointments and interviews in Outlook.

● Process background checks with ADP and E-verify.

● Create and implement employee incentive programs.

● Process all new-hires, benefits, leave, terminations, and payroll paperwork ensuring 100% compliance with various laws and regulatory mandates and serve as the primary contact person answering management/staff questions.

● Utilize EZ Labor, Time/Attendance, Hand Punch Manager, Workforce Now, and HRB in ADP.

● Assisted managers with screening candidates, hiring procedures, and coordinating interviews.

● Manage a broad range of HR functions including payroll administration (165 employees), HR policy development, benefits/401k/stock option plan enrollment and administration.

● Use analytical, statistical, quantitative, and deductive skills to increase productivity and accountability.

● Actively utilized HR related laws, including, but not limited to, FMLA, ADA, Title 7, and Discrimination State Law.

MEMPHIS CITY SCHOOLS — Memphis, TN

Physical Science Teacher, 8/06 to 5/10

● Skilled in building a positive rapport and mutual respect with students.

● Designed engaging learning environment featuring thematic units with integrated curriculum, hands on activities, and technology.

● Encouraged parental involvement to boost the academic achievement of students.

● Consistently recognized on both oral & written evaluations for “exceeding expectations” with relation to timeliness, orderliness, patience, and the ability to communicate effectively to students, parents, teachers, & administrators.

EDUCATION & CERTIFICATIONS

UNION UNIVERSITY — Jackson, TN

Masters of Education (M.Ed.) 2009

TENNESSEE STATE UNIVERSITY— Nashville, TN

Bachelors of Science (Biology) 2005

LIBERTY UNIVERSITY— Lynchburg, VA

EdS-Currently still attending

Skills/Competencies

● MS Office (Word, Excel, Access, Outlook, & PowerPoint)

● ADP Hand Punch Manager, ADP Workforce Now, and ADP EZ labor

● Strong scientific and technical skills

● Proficiency in anticipating and resolving problems

● Excellent managerial and leadership skills

● Remarkable interpersonal capabilities

● Comfortable being the initial point of contact for a company or organization

● ServSafe Certified

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