Employee Relations Sales Representative

COVER LETTER

I am interested in this job because I hope to apply my experience in a positive manner, which will undoubtedly prove my competence and enhance my abilities. I see it as an opportunity to enhance my skills and develop them for future applications.

I enjoy working with people. I am a friendly individual who always strives to meet people's expectations and needs. I have a pleasant disposition and have no difficulty socializing with people. I am trust worthy and reliable. I am a nonsmoker and of sober habits. I am goal orientated, self -motivated and strive to give my best in all task assigned to me.

Personal Information

Surname: Pillay

First Name: Feleshia Mary

ID Number: 851**********

Nationality: South African

Dependents: Three

Home Address: Fever Tree Village Complex

Nelspruit

Telephone Number 084-***-****

Languages: English and Afrikaans

Home Language: English

Martial Status: Married

Educational Qualifications

Secondary Qualification:

Highest Standard Passed : Matric (Grade 12) 2003

School Attended : St. Oswald’s Secondary School - Newcastle

Subjects

English

Afrikaans

Functional Mathematics

Geography

Biology

Travel and Tourism

Secondary Qualification:

Institution Attended : Majuba College - Newcastle

Course : Business Management – N4 Certificate 2004

Subjects

Mercantile Law

Management Communication

Introductory Accounting

Business Management and Entrepreneurship

Institution Attended : Majuba College - Newcastle

Course : Financial Management – N4 Certificate 2004 - 2005

Subjects

Financial Management

Computerized Financial Systems

Accounting

Institution Attended : Majuba College - Newcastle

Course : Financial Management – N5 Certificate 2005

Subjects

Financial Management

Computerized Financial Systems

Cost and Management

Income Tax

Employment History

Previous Employment

Period : April 2013 until 20 March 2020

Name of Company : CWI – Consolidated Wire Industries

Type of Business : Manufacturing

Position Held : HR Administrator & Skills Development Facilitator

Promoted to HR Officer June 2019

Duties and Responsibilities

Administration:

●Timeously and accurate capturing of clocking information-both permanent and Casual Labour

●Collecting & capturing of leave forms and sick notes

●Timeously informing HR Manager of any queries

●Managing all new employee documentation

●Ensure the relevant HR database is up to date, accurate and complies with legislation

●Assist in the recruitment process

●Payroll Submissions

●Coordinating internal and statutory training sessions

●Learnerships administration

●HR Projects; updating skills development and IR records database, coordinating uniform order and issuing

●Prepare, organize and maintain HR records

●Make travel arrangements and process Purchase orders

●Assist with social Responsibility projects / staff events

●Order business cards

●Coordinate other HR functions such as Cell phone contracts, staff facilities deep clean, refreshments, stock take

●Filing / shredding

●Attending to any compliance related matters as and when required.

●Adhoc administration as and where required

●Promotions

●Terminations

●Grade changes (Transfers)

●Process UIF, pension & medical aid

●MIBFA applications

●Industrial Welfare

Recruitment:

●Obtain request to recruit

●Advertisements (internal & external)

●Regret letters

●Complete appointment, transfer, death, retirement, promotion and termination forms

Industrial Relations:

●Arrange and co-ordinate minutes for hearings and meetings

●Verbatim (Minute Taking)

●Maintain all records on systems

●Receive arbitration documents and open files

●Correspondence to the CDR and MEIBC

●Apply for various exemptions

●Attend shopfloor meetings

●CDR matters

●Disciplinary Hearings

●Liaise with union representatives

Training:

●Training & Development (Plan, Organize and Schedule) / Internal & External Training

●WSP & ATR Grants

●Co-ordinate and monitor apprentices

●Liaise with MERSETA and other SETA’s

●Liaise with Service Providers

●Workplace Approval

●SARS Tax Rebates

General

●Typing

●Telephone / Switchboard

●Stationary

●Arrangement of meetings and company vehicles

●Weekly, monthly and quarterly reports

●Functions - Arranging Long Service awards & Christmas hampers

●Arrangement of venue hire and refreshments for training and HR

●Employee complaints

●Maintain personnel records

●Arrangement of hearings

●General Secretary duties

Reference: Anna-Marie Lindeque 082******* & Current HR Manager Maropeng Sebola 082*******

Previous Employment

Period : November 2004 until January 01/01/2006

Name of Company : Verimark LTD (Newcastle)

Type of Business : Retail

Position Held : Sales Representative

Duties and Responsibilities

●Stock Control

●Ordering of Stock Monthly

●Merchandising

●Customer Relations

●Sales and After Sales

Reference : Malthie Ince

Contact Number : 073-***-****

Previous Employment

Period : February 2006 until March 01/03/2007

Name of Company : BMW Department of Service Improvement Management (Rivonia)

Type of Business : Marketing Research Company

Position Held : Research Consultant

Duties and Responsibilities

●Customer Satisfaction

●Client Queries

●Data Capturing

●Customer Relations

●Surveys – Outbound

Reference : Linda Govender

Contact Number : 084-***-****

Previous Employment

Period : March 2007 until May 30/05/2008

Name of Company : Momentum Life (Centurion)

Type of Business : Insurance, Medical Aid, Marketing etc

Position Held : Marketing and Research Consultant

Duties and Responsibilities

●Sales Inbound and Outbound

●Client Queries

●Data Capturing

●Update Policies

●Daily Stats on Team Sales

●Client Satisfaction

●Process e-mails to clients and staff

●Filing

●Administration

●Schedule Meetings

●Daily use of MS Word, Excel, Outlook, Internet and PowerPoint

Reference : Terrence Narainsamy

Contact Number : 084-***-****

Previous Employment

Period : August 2008 until March 2013

Name of Company : Gijima (Vanderbijlpark)

Type of Business : ITC, Telecommunication – Technology People

Position Held : Team Leader in Cellphone Department + Financial Clerk

Duties and Responsibilities

●Invoicing

●Administration

●Pastel

●SAP

●Monthly Finances

●Income and Tax

●Payment of Accounts

●Balance Sheet

●Statements

●Reconcile Cash

●Data Capturing

●Schedule Meetings

●Daily use of MS Word, Excel, Outlook, Internet and PowerPoint

●Send Tax Invoice and Statement to clients monthly

●Schedule Team Buildings

●Monthly Reports

●Monthly Reconciliation

●Handle salary deduction queries

●Charity Work

●Handle Leave and Time Off

●Assist with 3G Data cards

●Handle projects for the Company

●Credit Control

●Customer Relations

●Daily stats of the Team performance

●Ensure workstations are clean and tidy

●Train and motivate Team

●Employee Relations

Reference : Delene Strydom

Contact Number : 083-***-****

My Strengths

Punctual

Trust Worthy

Approachable

Tactful

Result Driven

Empathetic

Accountable

Confidential

Motivated

Goal Orientated

Motivation

I enjoy working with people. I am a friendly individual who always strives to meet people's expectations and needs. I have a pleasant disposition and have no difficulty socializing with people. I am trust worthy and reliable. I am a non smoker and of sober habits. I am goal orientated, self -motivated and strive to give my best in all task assigned to me.

I solemnly declare that all the above information rendered is correct in every aspect.

Feleshia Pillay

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