Professional Summary
Skills
Work History
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Sumter, SC 29150 • 803-***-**** • *********@******.*** Strategic Quality Assurance Supervisor with years of experience in conducting pharmaceutical and automotive products testing. Offering expertise in quality assurance metrics and a proven history of providing developers with meaningful insights into functionality. Seeking to apply technical expertise in an organized and collaborative work environment. Defect documentation
LIMS, CMM proficiency
Data backup and retrieval
Courses and documentation
Data privacy applications
New employee mentoring
Training delivery
Training system scope
Process implementation
Quality assurance
System analysis
Team leadership
Project Management
Excellent problem-solving abilities
Planning and implementation
Email management software
Team oversight
Troubleshooting
QA tools
Policies and procedures
Needs assessment
Data Analysis
Skills review
Group presentations
Workflow analysis
Excellent communication skills
Oral and written communication
Employee evaluations
Report delivery
Windows and Linux
Project documentation
Risk Management
Quality Assurance Supervisor, 04/2015 to Current
Nephron Pharmaceuticals Corporationn – West Columbia, SC Assessed the investigation reports of subordinate quality assurance personnel to ensure procedures were followed and addressed any deviations.
Oversaw the onboarding and training of new employees to promote a qualified and well-coordinated quality assurance team.
Monitored testing processes, including test development and user acceptance testing. Prepared and interpreted reports, complete with comprehensive analysis of testing and results, for the development team.
Provided the development team with insights and recommendations on usability and functionality by reviewing and analyzing internal data.
Used [LIMS Advantage software] to maintain a database of test reports and calibration records. Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
Developed work-flow charts and diagrams to ensure production team compliance with client deadlines.
Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
Collaborated with clients from concept through final delivery of product or service. Consistently met deadlines and requirements for all production work orders. Evaluated interactions between associates and customers to determine areas in need of improvement.
Complete and review batch records.
Encourage and ensure employees to follow SOP's and comply with cGMP's. Certified Nursing Assistant, 09/2012 to 01/2017
National Healthcare Corp – Sumter, SC
Complied with all specific guidelines and performed hands-on nursing care to patients under RN supervision.
Delivered individualized care for patients by recording vital signs, documenting observations, administeritering treatments and evaluating patients' needs. Transported patients between rooms and appointments or testing locations. Performed patient assessments, documented vital signs and reported changes to supervisors. Provided continual advocacy for patients' welfare, rights and needs. Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Optimized daily workflow to boost patient outcomes and accomplish organizational objectives. Monitored fluid outputs, documented results and collected specimens for testing. Observed patient responses and input updates into the computer system. Oversaw and maintained patients' rooms, group living areas and nurse stations. Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Certified Nursing Assistant, 06/2009 to 10/2012
Caring Angels
Monitored fluid outputs, documented results and collected specimens for testing. Coordinated and ensured safe patient living environment and assisted with daily living activities. Transported patients between rooms and appointments or testing locations. Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patient clothing and bedside tales or equipment. Offered emotional support to patients and family members. Coater Operator, 01/2006 to 06/2007
Olsten Staffing – Sumter, SC
Responsible for achieving production requirements. Performed preventive maintenance to maintain optimal productivity. Determined maintenance requirements and assigned repairs to qualified employees. Monitored product standards and quality-control programs. Tested products or subassemblies for functionality or quality. Monitored machine operation and diagnosed malfunctions. Made sure that products were produced on time and are of good quality. Kept work areas clean and neat.
Quality Control Technician, 12/2000 to 08/2004
Federal Mogul – Sumter, SC
Made sure that products were produced on time and are of good quality. Monitored product standards and quality-control programs. Tested products or subassemblies for functionality or quality. Evaluated samples against standards by completing measurements, visual inspections and other established tests.
Performed thorough inspections of incoming materials and outgoing products. Documented findings and entered into [Program] for tracking. Maintained necessary level of communications between shifts. Kept work areas clean and neat.
Set up and verified the functionality of safety equipment. Quality Control Inspector, 08/1998 to 12/2000
Peace Textiles – Sumter, SC
Evaluated components and final products against quality standards and manufacturing specifications.
Monitored performance and generated reports detailing quality of product and defect rates. Created and deployed best practices to improve efficiency and reduce defects. Education
Affiliations
Completed precise measurements using special tools. Performed visual inspections and non-destructive tests where appropriate. Diploma: General Studies, 1995
Furman High School - Sumter, SC
Diploma: Hospitality And Tourism Industry, 1997
SouthEastern Academy - Kissimmee, FL
SC Stae Certification: Certified Nurse Assistant, 2012 FE Dubose Career Center - Alcolu, SC
Bachelor Of Applied Science: Project Management, Current University Of Phoenix - Tempe, AZ
Member, ASQ 2017 to Current