Customer Service Representative
Resume:
Tiarra Calloway
***Gibson Circle
Union Springs Al, 36089
***********@*****.***
Skills
●Customer Support
●Documentail and Reporting
●Answering Questions
●Quality Assurance
●Gathering Information
●Problem Solving Skills
●Microsoft Office
●Complaint Resolution
●Calm Disposition
Customer Service Optimization
Work History
Call Center Representative 02/2018-08/2019
AT&T Inc.
Montgomery Al
Varifled accurate responses to questions and inquiries by maintaining advanced product knowledge.
Engaged in continuous learning and development opportunities to promote duvet and continued performance improvement.
Achieved and consistently exceeded revenue quota through product and service and details and information.
Answered average of 50 calls, emails, amd fax per day, addressing customer inquiries, solving problems and providing product information.
Education
Bullock Co. High School
Union Springs Al, 36089
Diploma-2008/2012
Accomplishments
Resolved product issue though consumer testing.
Used Microsoft excel to develop inventory tracking spreadsheet.
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