Tiarra Calloway

***Gibson Circle

Union Springs Al, 36089

adg32y@r.postjobfree.com

334-***-****

Skills

●Customer Support

●Documentail and Reporting

●Answering Questions

●Quality Assurance

●Gathering Information

●Problem Solving Skills

●Microsoft Office

●Complaint Resolution

●Calm Disposition

Customer Service Optimization

Work History

Call Center Representative 02/2018-08/2019

AT&T Inc.

Montgomery Al

Varifled accurate responses to questions and inquiries by maintaining advanced product knowledge.

Engaged in continuous learning and development opportunities to promote duvet and continued performance improvement.

Achieved and consistently exceeded revenue quota through product and service and details and information.

Answered average of 50 calls, emails, amd fax per day, addressing customer inquiries, solving problems and providing product information.

Education

Bullock Co. High School

Union Springs Al, 36089

Diploma-2008/2012

Accomplishments

Resolved product issue though consumer testing.

Used Microsoft excel to develop inventory tracking spreadsheet.

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